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They told me i could give them the deposit when i pick up the truck. I actually went and demanded a copy of the contract on wednesday and they ask for the deposit, I told them after all this im not giving them my down payment until i pick up the truck as originally discussed. So they have no money of mine
They will not give it to you yet, becuase you havnt bought it, because they havnt bought it. Situations like this are terrible, the car should not even be on the lot unless they have the title are are able to sell. The car should still be in a back lot.
For whatever real reasons, as opposed to the excuses you are hearing from the sales department, the truck at the dealership is not available for resale at this time.
Having a clear title to the used vehicle is not a requirement for them to offer it for sale, but something is obviously holding up their confidence that their trade-in is theirs. It was a mistake on their part to offer it for sale before they knew that they could do so. At least you didn't give them a deposit which could now turn into a real fight to get your money back from them; they don't sound like a competent dealership operation to me. If you had expected the F&I department to take care of your loan app, it appears that they didn't follow through .... which is now to your benefit to unwind the deal.
At this point, your best option is to walk away from the deal without spending any further time, effort, energy, or money on it.
The timing of this thread is funny (not really)- I just 'bought' a truck, more than two weeks ago at Varney GMC in Bangor, ME. It was a trade-in (trading up to a new one). I paid cash, in full, plus title fees and sales tax, plus paid for insurance and excise tax...but I still don't have the truck.
After I paid for the truck and signed all of the papers, I was informed that they did not have the title in hand ('somehow', that little detail had been 'overlooked'). I was told that the previous owner had to get it from home and bring it in. The next day, I was told that the owner had the title in a safety deposit box at the bank, and he had to get it and bring it in. The day after that, I was told that the owner *didn't* have the title in his safety deposit box at the bank, and that he was going to 'turn his house upside-down' to find the title and bring it in.
Which story is true? Any? None?
Next, I was told that the [previous] owner couldn't find the title at all, so they (the dealer) was going to file a 'lost title' application (with the extra fee for an expedited search) at 'their expense' (yeah, no sh*t, Sherlock, like they were doing *me* a favor?). I took it upon myself to go to the BMV (RMV, DMV, Registry...whatever you want to call it) to obtain the information which would allow them to get the information they needed (really, just needed the previous title number to go on the new application, which the woman at the BMV could see but cannot, by stupid law, give to *me*) in one day rather than the '7-10 business days' for an 'expedited' title search, which I promptly relayed to the dealer (like, they wouldn't already know this?).
Yet, here I sit, more than two weeks later...they have my money, I still have no truck.
I feel for ya, buddy. You aren't alone in the 'screwed by dealer' waiting area.
(And, the worst part is, I paid a 'Document Fee'...for what? The five minutes it took for the clerk to type up the info on the docs I signed? It sure as heck didn't get me what I needed! AS far as I can tell, the 'Doc Fee' is just another way to pad their profits and snatch a little more money out of the consumers' pockets.)
Zymer: Without delivery of vehicle upon payment in full, your contract is null and void and you should already have your money back from the dealer. There is NO WAY I would allow them to keep my money for more than two weeks without having my paid in cash vehicle in my driveway.
I just purchased a 2004 Suburban several months ago from a used dealer and all I had to do was wait for the Secretary of State to transfer the title and mail it to me and I walked out of the dealer's office with the keys in my hand and drove my vehicle home.
The OP made me shake my head, but there are several "reasons" that it would be taking that long. (Yay that the OP didn't hand over any money or take out a loan that would be charging him interest already ).
Zymer's story amazed me. I cannot wrap my brain around the senario that happened that day. The dealer should have given you your money back the instant that they realized the title wasn't available immediately. I would suggest paying an attorney a minimal fee to write a nice little letter for you that states 'give me the title NOW or every penny of my money back, plus the fee I paid the attorney, plus x-number of dollars for the hassle and inconvenience you've caused me'. They have to be in some sort of breach of contract with you.
The timing of this thread is funny (not really)- I just 'bought' a truck, more than two weeks ago at Varney GMC in Bangor, ME. It was a trade-in (trading up to a new one). I paid cash, in full, plus title fees and sales tax, plus paid for insurance and excise tax...but I still don't have the truck.
After I paid for the truck and signed all of the papers, I was informed that they did not have the title in hand ('somehow', that little detail had been 'overlooked'). I was told that the previous owner had to get it from home and bring it in. The next day, I was told that the owner had the title in a safety deposit box at the bank, and he had to get it and bring it in. The day after that, I was told that the owner *didn't* have the title in his safety deposit box at the bank, and that he was going to 'turn his house upside-down' to find the title and bring it in.
Which story is true? Any? None?
Next, I was told that the [previous] owner couldn't find the title at all, so they (the dealer) was going to file a 'lost title' application (with the extra fee for an expedited search) at 'their expense' (yeah, no sh*t, Sherlock, like they were doing *me* a favor?). I took it upon myself to go to the BMV (RMV, DMV, Registry...whatever you want to call it) to obtain the information which would allow them to get the information they needed (really, just needed the previous title number to go on the new application, which the woman at the BMV could see but cannot, by stupid law, give to *me*) in one day rather than the '7-10 business days' for an 'expedited' title search, which I promptly relayed to the dealer (like, they wouldn't already know this?).
Yet, here I sit, more than two weeks later...they have my money, I still have no truck.
I feel for ya, buddy. You aren't alone in the 'screwed by dealer' waiting area.
(And, the worst part is, I paid a 'Document Fee'...for what? The five minutes it took for the clerk to type up the info on the docs I signed? It sure as heck didn't get me what I needed! AS far as I can tell, the 'Doc Fee' is just another way to pad their profits and snatch a little more money out of the consumers' pockets.)
Doesn't matter what any of the excuses are, you need to either receive delivery & possession of your paid-for vehicle immediately or a full refund of your purchase in the same good funds that you gave to the dealership.
Before spending any money with an attorney, if you cannot get the vehicle, you need to call your Motor Vehicle Dealer licensing board immediately. They will be very interested in knowing that a licensed dealer has accepted funds but refuses to deliver a vehicle to you. The important detail here is that not only will your purchase problems get gov't attention, but the regulatory agency will also be able to document the performance of the dealership; that may go a bit toward saving other folk the problem that you've encountered.
No way would I have paid in full for a vehicle that we hadn't verified was available and ready for delivery.
Nothing can happen until there is a clear title. And I'd check the title to see that it's not a 'salvaged' title before I put any money into this transaction..
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