Envoy Of Thornton Hall, 827 Norview Ave., Norfolk, VA 23509 - Nursing Home Food Service inspection findings and violations



Business Info

Restaurant: Envoy of Thornton Hall
Address: 827 Norview Ave., Norfolk, VA 23509
Type: Nursing Home Food Service
Phone: 757 853-6281
Total inspections: 10
Last inspection: 04/04/2016

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Inspection findings

Inspection date

Type

No violations observed. Recommended for HD permit.
No violation noted during this evaluation.
04/04/2016Routine
  • Critical: Plumbing - Approved System and Cleanable Fixtures*
    Observation: Hot and Cold handles reversed on handwashing basin in wash room.
    Correction: Uncross hot and cold water lines.
  • Critical: Plumbing System Maintained in Good Repair* (corrected on site)
    Observation: Plumbing system pipe for handsink not centered over drain.
    Correction: All repairs to plumbing equipment and lines are to be in accordance with law. Properly repair the equipment.
  • Floors, Walls, and Celings - Cleanability
    Observation: Ceiling tile above 3 compartment sink is not smooth and easily cleanable.
    Correction: Repair or replace ceiling tile to make it smooth and easily cleanable.
  • Mops - Drying Mops
    Observation: Mop not hung up to air dry.
    Correction: Wet use maintenance items such as mops must be hung in a position that allows them to air dry so they are not allowed to grow contamination which can then be spread through the establishment at the next use.
01/20/2016Routine
Cooling, cooking, temperature and pest control logs well maintained. Recommended for permit renewal. Need to pay permit fee.
  • Equipment - Good Repair and Proper Adjustment
    Observation: Hood system was observed in a state of disrepair, with the hood filters not completely flush with hood system brackets.
    Correction: Repair the hood system to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair the hood system, replace it with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
03/06/2015Routine
Cooling logs well maintained. No violations observed.
No violation noted during this evaluation.
12/04/2014Routine
More light fixtures added in kitchen and brighter bulbs added. Temperature logs maintained and on-line food handler information.
  • Warewashing Machines, Flow Pressure Device
    Observation: The pressure gauge for the high temperature final rinse warewash machine is improperly installed. Gauge not measuring pressure, PIC called Ecolab to get them to come back out. New dishwasher installed about a week ago.
    Correction: The pressure gauge for the high temperature final rinse warewash machine is to be installed upstream from the hot water sanitizing rinse control valve. The device must be mounted in a .25 inch Iron Pipe Size valve. Relocate the gauge.
  • Physical Facilities in Good Repair
    Observation: Wall behind ice machine observed with small hole in drywall, thus not maintained in good repair
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
  • Critical: Pests - Controlling Pests* (corrected on site)
    Observation: Methods being used to control pests are not completely effective. Insects observed under and around dishwasher. Facility is repairing wall and adding FRP but the FRP is not sealed to drywall yet, thus allowing insects a place to hide. Ecolab was called during inspection to come out and treat for insects and maintenance technician was shown the problem areas and what needs to be done to remove harborage conditions.
    Correction: When pests are found use methods to such as trapping devices or other means of pest control. Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
09/04/2014Routine
Inspection done with Marcia Snyder for Standardization. Dishwasher gauges were showing temperatures below those specified on placard but TempRite sticker used and proper color change observed. Maintenance was brought it during inspection to be shown problem areas and issues that needed attention. New kitchen manager interviewed during inspection and left information for Certified Food Manager's class in June. PIC stated she would let Ecolab know that dishwasher needs to be looked at. WIll follow-up with informal visit next week to check dishwasher.
  • Equipment - Good Repair and Proper Adjustment
    Observation: Hood system was observed with filters not correctly placed in brackets, thus not able to drain grease properly and in a state of disrepair and damaged.
    Correction: Repair the hood system filters to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair the filters, replace it with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of mold and debris: interior of ice machine and back panel of convection oven.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Backflow Prevention Device, When Required*
    Observation: Observed a hose attached to a faucet fixture. The hose extended below the flood rim level of the sink basin. Observed eye wash station without a backflow preventer on hose.
    Correction: Install an approved backflow prevention device or alter the length of the hose to provide the necessary separation between the water supply and the flood rim level of the sink basin. The minimum allowable separation distance must be at least 2x the diameter of the water supply inlet and at least 1 inch.
  • Refuse - Maintaining Refuse Areas and Enclosures
    Observation: Standing dirty water was observed adjacent to the refuse container outside the facility, possibly dumped mop water.
    Correction: The refuse container storage area and grounds adjacent to the container are to be maintained clean and sanitary.
  • Toilet Room Receptacle Covered
    Observation: There is no covered refuse container for the disposal of feminine napkins in the rest room stall.
    Correction: Install a covered refuse container for the disposal of feminine napkins in the ladies room stall.
  • Lighting, Intensity
    Observation: Less than 20 foot candles of light was noted in the dish room.
    Correction: Provide at least 20 foot candles at a distance of 30 inches from the floor in consumer self-service areas, inside equipment, warewashing, equipment storage, toilet rooms
  • Lighting, Intensity
    Observation: Less than 50 foot candles of light was noted in the prep area and cook line.
    Correction: Provide at least 50 foot candles at a surface where a food employee is working with food or working with utensils or equipment such as knives, slicers, grinders, or saws where employee safety is a factor
  • Physical Facilities in Good Repair
    Observation: Water observed leaking from water filters for equipment, several broken ceiling and wall tiles observed under dish machine and in hallway, thus not maintained in good repair
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
  • Pests - Removing Dead or Trapped Birds; Insects; Rodents; and other Pests
    Observation: Several dead insects were found on the premises.
    Correction: Remove dead or trapped birds, insects, rodents, and other pests from control devices and the premises at a frequency that prevents their accumulation, decomposition, or the attraction of pests.
05/15/2014Routine
New Form 1-B issued. Food code changes to be emailed. Spoke with director about possibly replacing dishwasher, just to upgrade unit and they are going to repair or repaint the FRP wall behind dishwasher.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent
    Observation: The nonfood contact surface of the shelf under dish table is not corrosion resistant, nonabsorbent, and/or smooth.
    Correction: Nonfood contact equipment that is exposed to splash, spillage, food soiling, or requires frequent cleaning must be smooth, durable, and nonabsorbent.
02/04/2014Routine
New kitchen manager. Need to transfer ServSafe certificate to Norfolk certificate. New Form 1B's issued. Reviewed cooling procedure and CFM is going to review with staff tonight.
  • Warewashing Equipment, Cleaning Frequency (corrected on site)
    Observation: The seams between compartments of the tree compartment sink are heavily soiled.
    Correction: Clean the sink compartment(s) or drainboards: 1) before use
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Floor under and around dishwasher noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
10/28/2013Routine
Had to run dishwasher 4 times to get proper sanitizing temperature. Brenda is going to get Ecolab to check dishwasher when they come out to check triple sink sanitizer.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing* (corrected on site)
    Observation: When tested, no sanitizer or a low concentration of chemical sanitizer was found in the wiping cloth bucket. Observed at 100ppm but could not get 200ppm. PIC called Ecolab to come out and adjust tomorrow Instructed PIC to change buckets every few hours until then.
    Correction: Provide quaternary ammonium at proper concentration of 100-200ppm and immerse or expose food contact surfaces to sanitizing solution for adequate time.
  • Pests - Removing Dead or Trapped Birds; Insects; Rodents; and other Pests
    Observation: Dead insects were found in the control device
    Correction: Remove dead or trapped birds, insects, rodents, and other pests from control devices and the premises at a frequency that prevents their accumulation, decomposition, or the attraction of pests.
  • Pests - Removing Dead or Trapped Birds; Insects; Rodents; and other Pests (corrected on site)
    Observation: Dead insects was found on the premises
    Correction: Remove dead or trapped birds, insects, rodents, and other pests from control devices and the premises at a frequency that prevents their accumulation, decomposition, or the attraction of pests.
06/12/2013Routine
Proper hair restraints, proper dented can policy. Recommended for permit renewal.
  • Non-Food Contact Surfaces (corrected on site)
    Observation: The nonfood contact surface of the deflector plate on ice machine and water spout under coffee pot had accumulations of grime and debris.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
03/04/2013Routine

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