Pollard's Chicken (01-0329), 100 London Bridge Shopping Center, Virginia Beach, VA 23454 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Pollard's Chicken (01-0329)
Address: 100 London Bridge Shopping Center, Virginia Beach, VA 23454
Type: Full Service Restaurant
Phone: 757 340-2565
Total inspections: 12
Last inspection: 03/17/2016

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Inspection findings

Inspection date

Type

  • Physical Facilities - Cleaning Frequency and Restrictions (corrected on site)
    Observation: Floor dirty in the walk-in freezer in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Dressing Rooms - Using Dressing Rooms and Lockers (corrected on site)
    Observation: Employees are not using the dressing rooms, designated area or lockers provided.
    Correction: Employees that regularly change their clothes in the establishment should use the dressing room or lockers provided.
03/17/2016Routine
Observations discussed with the manager.
  • Jewelry - Prohibition
    Observation: Employees wearing jewelry on their arms and hands while preparing food.
    Correction: Ensure employees are not wearing jewelry on their arms and hands while preparing food. This section does not apply to a plain ring such as a wedding band.
  • Hair Restraints - Effectiveness
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food, clean equipment, utensils and linens, and unwrapped single-service and single-use articles. This section does not apply to food employees such as counter staff who only serve beverages and wrapped or packaged foods, hostesses, and wait staff if they present a minimal risk of contaminating exposed food
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site)
    Observation: Raw foods of animal origin stored with ready-to-eat (RTE) food in the refrigeration unit.
    Correction: Separate raw foods of animal origin during storage, preparation, holding, and display from raw RTE food including foods such as fish for sushi or molluscan shellfish, or other raw RTE food such as vegetables, and cooked RTE food.
  • Prohibitions - Single Service (corrected on site)
    Observation: Single-service or single-use items found stored in boxes of paper towel.
    Correction: Discontinue storage of clean equipment and utensils in a location subject to contamination.
11/13/2015Routine
Critical violations discussed and corrected during inspection.
  • Critical: Hands - Preventing Contamination from Hands* (corrected on site)
    Observation: Employees observed handling ready-to-eat (RTE) food with their bare hands.
    Correction: Provide suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment to handle RTE food to prevent contamination from hands.
  • Food Storage Containers - Identified with Common Name of Food
    Observation: Unlabeled food containers. (magnesol)
    Correction: Label working containers with the common name of its contents. Consumers may be allergic to certain foods or ingredients. The mistaken use of an ingredient when the consumer has requested that it not be used may result in severe medical consequences. Liquid foods and granular foods may resemble cleaning compounds. The mistaken use of food from an unlabeled container could result in chemical poisoning.
  • Cloths - Wiping Cloths - Use Limitation
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: Potato salad in upper section of prep refrigerator cold holding at improper temperatures
    Correction: Discard the food and ensure that potentially hazardous foods for cold holding are maintained at 41°F or below to inhibit the growth of harmful bacteria.
  • Pests - Controlling Pests*
    Observation: Harborage conditions exist. Flies evident.
    Correction: Eliminate harborage conditions. Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
  • Premises - Maintaining Premises - Unnecessary Items and Litter
    Observation: Facility is storing unnecessary items to the operation or maintenance of the establishment. Bicycle in food storage area.
    Correction: Remove all unnecessary items from the facility. The presence of unnecessary articles, including equipment which is no longer used, makes regular and effective cleaning more difficult and less likely. It can also provide harborage for insects and rodents.
06/30/2015Routine
Observations discussed with the manager.
  • Critical: Reheating for Hot Holding* (corrected on site)
    Observation: The greens was not reheated to a sufficient temperature and time to eliminate pathogenic bacteria.
    Correction: Rapidly reheat food for hot holding to 165°F or above within 2 hours.
  • Critical: Food - Potentially Hazardous Food - Hot Holding* (corrected on site)
    Observation: Greens hot holding at improper temperatures.
    Correction: Rapidly reheat the food to 165°F and maintain at 135°F or above through the hot holding period.
  • Critical: Toxics - Storage of Toxic Containers* (corrected on site)
    Observation: Container of chemical at the front counter is not properly stored to prevent the contamination of food, equipment, utensils, linens or single service items.
    Correction: Container of chemical must be located in an area that is not above food, equipment, utensils, linens or single service items.
03/23/2015Routine
Facility is iin good sanitary condition.
No violation noted during this evaluation.
12/19/2014Routine
Good inspection!
No violation noted during this evaluation.
09/03/2014Routine
Restaurant in very good sanitary condition!
  • Non-Food Contact Surfaces
    Observation: The nonfood contact surfaces of the kitchen storage cabinet below liver station has accumulations of grime and debris.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
  • Toilet Room Receptacle Covered
    Observation: There is no covered refuse container for the disposal of feminine napkins in the ladies room stall.
    Correction: Install a covered refuse container for the disposal of feminine napkins in the ladies room stall.
05/29/2014Routine
Observations discussed with the manager.
  • Cloths - Wiping Cloths - Use Limitation
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Thawing (corrected on site)
    Observation: Improper methods used to thaw bread pudding and custard pie..
    Correction: Thaw potentially hazardous foods by either of the following methods: 1. Under refrigeration that maintains food temperature at 41°F (45°F) 2. Completely submerged under running water at a temperature of 70°F or below with sufficient water velocity to agitate and float off loose particles in an overflow. Ready-to-eat food shall not exceed 41°F and raw animal foods shall not exceed 41°F for more than four hours 3. As part of the cooking process
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (corrected on site)
    Observation: Observed accumulations of encrusted grease deposits or other soil on the following food contact surfaces: can opener blade.
    Correction: Clean and sanitize these surfaces for food contact.
  • Dressing Rooms - Using Dressing Rooms and Lockers (corrected on site)
    Observation: Employees are not using the dressing rooms, designated area or lockers provided. (personal clothes stored on the food rack)
    Correction: Employees that regularly change their clothes in the establishment should use the dressing room or lockers provided.
02/18/2014Routine
Restaurant being maintained in very good sanitary condition!
  • Food Storage Containers - Identified with Common Name of Food (corrected on site)
    Observation: Unlabeled food containers.
    Correction: Label working containers with the common name of its contents. Consumers may be allergic to certain foods or ingredients. The mistaken use of an ingredient when the consumer has requested that it not be used may result in severe medical consequences. Liquid foods and granular foods may resemble cleaning compounds. The mistaken use of food from an unlabeled container could result in chemical poisoning.
  • Utensils - In-Use - Between-Use Storage (corrected on site) (repeated violation)
    Observation: In-use utensils improperly stored between use. Tongs on door handle.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F.
  • Food Storage - Clean and Dry Location
    Observation: Food stored in a location where it is subject to splash, dust or other contamination. Corn not covered in walk-in freezer.
    Correction: Store food where it is not exposed to splash or install an approved durable, and cleanable barrier between the splash source and the food to prevent contamination.
  • Backflow Prevention Device, Design Standard (repeated violation)
    Observation: The backflow or backsiphonage prevention device installed on the mop sink is not identified as meeting standards set by the American Society of Sanitary Engineering.
    Correction: Provide the approved backflow or backsiphonage device for the specific application and type of device to prevent contamination of the drinking water system. (double check valve with atmospheric vent back-flow preventer for hose attached under pressure)
  • Outer Openings - Protected
    Observation: Outer opening of the food establishment is not protected against entry of insects and rodents. Door to outside cracked open.
    Correction: Protect the food establishment against the entry of insects and rodents by 1. Filling or closing holes and other gaps along floors, walls, and ceilings, 2. Closed, tight fitting windows, and 3. Solid, self-closing, tight-fitting doors. Insects and rodents are vectors of disease-causing microorganisms which may be transmitted to humans by contamination of food and food-contact surfaces.
10/16/2013Routine
Restaurant being maintained in excellent sanitary condition!
  • Utensils - In-Use - Between-Use Storage
    Observation: In-use utensils improperly stored between use. Tongs on door handle of reach-in freezer.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles (repeated violation)
    Observation: Single service items observed unprotected from contamination.
    Correction: Store single service items in its original protective packaging or inverted in an approved dispenser.
  • Pests - Controlling Pests*
    Observation: Harborage conditions exist. flies evident in kitchen.
    Correction: Eliminate harborage conditions. Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
07/30/2013Routine
Employee illness reporting forms reviewed. Restaurant being maintained in good sanitary condition!
  • Hair Restraints - Effectiveness
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food, clean equipment, utensils and linens, and unwrapped single-service and single-use articles. This section does not apply to food employees such as counter staff who only serve beverages and wrapped or packaged foods, hostesses, and wait staff if they present a minimal risk of contaminating exposed food
  • Food Storage - Clean and Dry Location (repeated violation)
    Observation: Food stored on the floor or food stored less than 6" above the floor.;Elevate food storage onto approved shelving with minimum 6" legs or casters.
  • Critical: Reheating for Hot Holding* (corrected on site)
    Observation: Canned vegetables classified as ready-to-eat (RTE) taken from a commercially processed, hermetically sealed container, or from an intact packaged purchased from a food processing plant, was not reheated to the proper temperature for hot holding.
    Correction: Reheat commercially processed RTE food for hot holding to 135°F or above.
  • Backflow Prevention Device, Design Standard
    Observation: The backflow or backsiphonage prevention device installed on the threaded faucet is not identified as meeting standards set by the American Society of Sanitary Engineering.
    Correction: Provide the approved backflow or backsiphonage device for the specific application and type of device to prevent contamination of the drinking water system. Double check valve back-flow needed for hoses under pressure.
04/29/2013Routine
Observations discussed with manager.
  • Food Storage - Clean and Dry Location (corrected on site)
    Observation: Food stored on the floor or food stored less than 6" above the floor. (flour);Elevate food storage onto approved shelving with minimum 6" legs or casters.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles (corrected on site) (repeated violation)
    Observation: Single service items observed unprotected from contamination.
    Correction: Store single service items in its original protective packaging or inverted in an approved dispenser.
  • Handwashing - Using a Handwashing Lavatory (corrected on site)
    Observation: The handwashing facility located at the front kitchen is blocked, preventing access by employees for easy handwashing.
    Correction: Access to the handwashing facility identified above is to be available during all hours of operation. Remove the container of dishes preventing its use.
  • Hand Drying Provision (corrected on site)
    Observation: No disposable towels were provided at the hand washing lavatory in the back kitchen area.
    Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials
  • Dressing Rooms - Using Dressing Rooms and Lockers (corrected on site) (repeated violation)
    Observation: Employees are not using the dressing rooms, designated area or lockers provided.
    Correction: Employees that regularly change their clothes in the establishment should use the dressing room or lockers provided.
02/15/2013Routine

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