O'charley's (Store #292), 4765 Valley View Boulevard Nw, Roanoke, VA 24012 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: O'Charley's (Store #292)
Address: 4765 Valley View Boulevard Nw, Roanoke, VA 24012
Type: Full Service Restaurant
Phone: 540 563-9870
Total inspections: 8
Last inspection: 10/22/2015

Restaurant representatives - add corrected or new information about O'charley's (Store #292), 4765 Valley View Boulevard Nw, Roanoke, VA 24012 »


Inspection findings

Inspection date

Type

  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: FOOD in top of middle prep unit and in meat drawers cold holding at improper temperatures
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
  • Ventilation Hood Systems, Adequacy
    Observation: The cook and refrigeration line area is very hot and does not allow the refrigeration to work properly.
    Correction: Provide an additional system or upgrade the current system to adeqTuately ventilate the establishment and keep the cooking and prep units at a reasonable temperature..
  • Equipment - Good Repair and Proper Adjustment
    Observation: Mechanically vented hood filters not in good repair or have gaps in between filters.
    Correction: Repair or replace hood filters and/or eliminate gaps between filters.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: Drawers to the meat low boys was observed in a state of disrepair and damaged.
    Correction: Repair the drawers to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair the @EQUIPMENT@, replace it with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
  • Physical Facilities in Good Repair (repeated violation)
    Observation: Floors are not maintained in good repair
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
10/22/2015Routine
The salad prep unit has been out of temperature on several inspections and needs to be replaced as it is unable to maintain food at the proper temperature. The table top cooler where the sauces are kept does not keep food at proper temperatures. Time must be used as a control for the sauces until the unit is repaired or replaced. The permit for this establishment will not be renewed until the refrigeration issues are resolved.
  • Cloths - Wiping Cloths - Use Limitation
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Critical: Food - Potentially Hazardous Food - Hot Holding* (corrected on site) (repeated violation)
    Observation: Sausage gravy hot holding at improper temperatures.
    Correction: Discard the food and ensure that potentially hazardous foods for hot holding are maintained at 135°F or above to inhibit the growth of harmful bacteria.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: FOOD in salad prep unit, top of middle prep, and table top cooler cold holding at improper temperatures
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: The prep unit has water in the bottom, the drawers under the grill don't close was observed in a state of disrepair and damaged.
    Correction: Repair the refrigeration units to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair the @EQUIPMENT@, replace it with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing* (corrected on site) (repeated violation)
    Observation: Due to improper operation of the low temperature chemical sanitizing mechanical warewashing machine, equipment food-contact surfaces and utensils are not sanitized after cleaning. (See 12 VAC 5-421-1700)
    Correction: Repair the unit to restore chemical sanitization. Verify the level of sanitizer and continually monitor by the use of test strips/kit.
  • Physical Facilities in Good Repair
    Observation: Floors are not maintained in good repair
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
03/30/2015Routine
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (repeated violation)
    Observation: FOOD in salad prep both top and under, top prep of grill expo grill drawers, fry drawers, cold holding at improper temperatures
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: The grill drawers were observed in a state of disrepair and damaged.
    Correction: Repair the grill drawers to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair the drawers, replace them with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
  • Physical Facilities in Good Repair
    Observation: Cove molding in the dish area is not maintained in good repair
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
09/22/2014Routine
  • Utensils - In-Use - Between-Use Storage
    Observation: In-use utensils improperly stored between use.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F.
  • Critical: Food - Potentially Hazardous Food - Hot Holding* (corrected on site)
    Observation: Roast hot holding at improper temperatures.
    Correction: Hot hold roasts at 130°F or above to inhibit the growth of harmful bacteria.
  • Critical: Food - Potentially Hazardous Food - Hot Holding* (corrected on site)
    Observation: Food hot holding at improper temperatures.
    Correction: Rapidly reheat the food to 165°F and maintain at 135°F or above through the hot holding period.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: FOOD in tall glass front reach in cooler cold holding at improper temperatures
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
  • Temperature Measuring Devices
    Observation: There was no temperature measuring device located in the prep units
    Correction: Provide a temperature measuring device in all hot or cold holding equipment used to store potentially hazardous foods so that employees can routinely monitor the ambient air temperature. Place the thermometers in the warmest part of the refrigerator.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing* (corrected on site) (repeated violation)
    Observation: Due to improper operation of the low temperature chemical sanitizing mechanical warewashing machine, equipment food-contact surfaces and utensils are not sanitized after cleaning. (See 12 VAC 5-421-1700)
    Correction: Discontinue use of the dish machine unitill it can properly sanitize dishes. Repair the unit to restore chemical sanitization. Verify the level of sanitizer and continually monitor by the use of test strips/kit.
04/07/2014Routine
  • Cloths - Wiping Cloths - Use Limitation
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: FOOD pre portioned in the first low boys, food in the glass front reach in, the table top unit, and top of second prep unit cold holding at improper temperatures
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: The door gasket to the prep units are in poor repair.
    Correction: Repair or replace the door gasket in accordance with the manufacturer's specifications.
  • Critical: Warewashing - Manual & Mechanical Warewashing Equipment, Chemical Sanitization - Temperature, pH, Concentration & Hardness*
    Observation: Quaternary Ammonium sanitizing solution used was not at an acceptable concentration at the three compartment sink.
    Correction: Adjust the sanitizing solution to 200 parts per million or otherwise identified by manufacturer's recommendations.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing* (corrected on site)
    Observation: Due to improper operation of the low temperature chemical sanitizing mechanical warewashing machine, equipment food-contact surfaces and utensils are not sanitized after cleaning. (See 12 VAC 5-421-1700)
    Correction: Repair the unit to restore chemical sanitization. Verify the level of sanitizer and continually monitor by the use of test strips/kit.
10/21/2013Routine
Review of policies and procedures with manager conducted this date.
No violation noted during this evaluation.
04/11/2013Training
move sensor in drawers to warmest part of unit.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (repeated violation)
    Observation: FOOD in all refrigeration equipment on the line except the chicken and fish box cold holding at improper temperatures
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
02/28/2012Follow-up
Establishment must submit plan to health department within one week for replacement or permanent repair of equipment to meet at least minimal standards. Follow up inspection will be conducted within 10 days.
  • Utensils - In-Use - Between-Use Storage
    Observation: In-use utensils improperly stored between use.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F.
  • Critical: Food - Potentially Hazardous Food - Hot Holding* (corrected on site)
    Observation: Chicken tenders hot holding at improper temperatures.
    Correction: Discard the food and ensure that potentially hazardous foods for hot holding are maintained at 135°F or above to inhibit the growth of harmful bacteria.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (repeated violation)
    Observation: FOOD in salad prep, all top prep units and some drawers in all low boys cold holding at improper temperatures.
    Correction: Cold hold potentially hazardous food at 41°F or below to inhibit the growth of harmful bacteria.
  • Temperature Measuring Devices
    Observation: The temperature measuring device in the @EQUIPMENT@ was not properly located in the warmest part of the unit.
    Correction: Relocate the temperature measuring device to the warmest part of the refrigeration unit to properly represent the ambient air temperature.
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils*
    Observation: The following equipment food-contact surfaces were observed soiled to sight and touch: chip drawer
    Correction: Clean and sanitize these surfaces for food contact.
02/15/2012Routine

Do you have any questions you'd like to ask about O'Charley's (Store #292)? Post them here so others can see them and respond.

×
O'Charley's (Store #292) respresentatives - respond and add information

Write your review!

Your Ratings

You can rate this restaurant in different categories from 1 star (worst) to 5 stars (best) or leave category unrated

Food:
Service:
Price:
Ambience:
Cleanliness:

Your Review


Would you recommend O'Charley's (Store #292) to others? (optional)
  
Add photo of O'Charley's (Store #292) (optional)
Add more info about the restaurant »

About You

Your nickname:

Optional Verification

(additional info to increase the weight and the placement of your review and ratings)

Real Name:
Email (won't be published):
Date and time of your visit to this restaurant:
Phone number (won't be published):
Leave your signature»

Recently added reviews

Name City Users' Rating
Hardee's #2341Roanoke, VA
****
China TasteRoanoke, VA
****
The Green GoatRoanoke, VA
**
Subway #63400 @ Virginia Western Community CollegeRoanoke, VA
***•
Libby'sRoanoke, VA
*****
Taco Bell #4358Roanoke, VA
CC Eats & TreatsRoanoke, VA
*****
Sakura Japanese Steak House #9Roanoke, VA
*****
Pizza Hut #4564Roanoke, VA
*****
North Roanoke Assisted Living, L.L.C.Roanoke, VA
*

Restaurants in neighborhood

Name

Starbucks Coffee Company 9851
Ruby Tuesday #3427
International House of Pancakes
Valley View Penn Station Restaurant
Target Stores T-1162
Target T1162 Starbucks
Chick-fil-A FSU
Logan's Roadhouse #335

Create your own business profile on city-data.com. It's completely free!
Business Search - 14 Million verified businesses
Search for:  near: