Dairy Queen, 294 Southpark Mall, Colonial Heights, VA 23834 - Carry Out Food Service Only inspection findings and violations



Business Info

Restaurant: Dairy Queen
Address: 294 Southpark Mall, Colonial Heights, VA 23834
Type: Carry Out Food Service Only
Phone: 804 526-4786
Total inspections: 10
Last inspection: 03/03/2016

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Inspection findings

Inspection date

Type

Critical violation must be corrected within 10 days, non-critical violations must be corrected within 30 days.
  • Utensils - In-Use - Between-Use Storage
    Observation: In-use utensils improperly stored between use. Ice scoop handle is touching ice in the ice machine.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F.
  • Critical: Date Marking - Ready-to-Eat - Potentially Hazardous Food - Date Marking* (repeated violation)
    Observation: The ready-to-eat (RTE) commercially processed cooked chicken breast, pork bbq, hot dogs and sliced turkey in the refrigeration unit was not properly dated for disposition after opening.
    Correction: Mark a "consume by" date on commercially processed RTE foods at the time the original container is opened. If the food is held at 41°F or below the food shall be served or sold within 7 calendar days. Some harmful bacteria continue to grow even at refrigeration temperatures so limiting the amount of time in storage limits the amount of growth allowed for these bacteria.
  • Temperature Measuring Devices
    Observation: There was no temperature measuring device located in the low reach-in cooler.
    Correction: Provide a temperature measuring device in all hot or cold holding equipment used to store potentially hazardous foods so that employees can routinely monitor the ambient air temperature.
  • Equipment - Good Repair and Proper Adjustment
    Observation: Dispenser to the sanitizer bucket mounted to the wall was observed in a condition that prevents necessary maintenance and easy cleaning. Dispenser tube is broke.
    Correction: Repair the dispenser to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair, replace it with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (repeated violation)
    Observation: Observed accumulations of dust, dirt, food residue or other debris on the following nonfood-food contact surfaces: interior of left walk-in cooler, frozen beverage unit, low reach-in cooler interior, chest freezer exterior.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Handwashing - Using a Handwashing Lavatory - No Other Purpose
    Observation: The handwash station near 3 VAT sink is being used to store equipment and utensils.
    Correction: The handwash facility identified above is to be used for washing hands only
  • Physical Facilities - Cleaning Frequency and Restrictions (repeated violation)
    Observation: The wall near chili pot and floors in the corners and underneath equipment noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Handwashing Lavatories - Maintaining and Using Handwashing Lavatories
    Observation: Handwashing sink (up-front) is unclean and not maintained
    Correction: Keep handwashing facilities clean and maintained to encourage proper handwashing.
03/03/2016Routine
All equipment and utensils must be cleaned daily. Nothing can be left dirty overnight!!!! All sugar spills must be wiped as it appears to prevent fruit flies accumulation and infestation.
All equipment on the wheels must be removed daily and floors must be cleaned to avoid heavy grime build-ups.
All critical violations must be corrected within 10 days, non-critical violations must be corrected within 30 days.

  • Ice Used as Exterior Coolant - Prohibited as Ingredient (corrected on site)
    Observation: Ice used as a medium for cooling the exterior surfaces of food is also for drink ice or used as food.
    Correction: Cease use of ice used as a cooling medium for food. Ice that has been in contact with unsanitized surfaces or raw animal foods may contain pathogens and other contaminants.
  • Utensils - In-Use - Between-Use Storage
    Observation: In-use utensils (knives) improperly stored between use.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F.
  • Critical: Date Marking - Ready-to-Eat - Potentially Hazardous Food - Date Marking*
    Observation: The ready-to-eat (RTE) commercially processed sliced turkey and chicken breasts in the refrigeration unit was not properly dated for disposition after opening.
    Correction: Mark a "consume by" date on commercially processed RTE foods at the time the original container is opened. If the food is held at 41°F or below the food shall be served or sold within 7 calendar days. Some harmful bacteria continue to grow even at refrigeration temperatures so limiting the amount of time in storage limits the amount of growth allowed for these bacteria.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (repeated violation)
    Observation: Observed accumulations of dust, dirt, food residue, sugar residue on the following nonfood-food contact surfaces: middle make-up table interior, soda machine catching base, caramel holding container
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Hand Drying Provision (repeated violation)
    Observation: No disposable towels were provided at the hand washing lavatory in both hand washing stations.
    Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Floors under kitchen equipment and shelving in the back noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Pests - Controlling Pests*
    Observation: Harborage conditions exist. Fruit flies around soda machine and in the back area.
    Correction: Eliminate harborage conditions. Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
09/03/2015Routine
  • Person in Charge
    Observation: Food employees are not informed of their responsibility to report to their PIC information concerning their health and activities as they relate to diseases transmitted through food.
    Correction: PIC is to advise employees of their responsibility to report in accordance with law information concerning their health and activities as they relate to diseases transmitted through food.
  • Critical: Food - Potentially Hazardous Food - Hot Holding* (corrected on site)
    Observation: Hot dogs hot holding at improper temperatures.
    Correction: Hot hold potentially hazardous food at 135°F or above to inhibit the growth of harmful bacteria.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: Observed accumulations of dust, dirt, food residue or other debris on the following nonfood-food contact surfaces: drip pan under carbonated beverage dispenser spouts, and interior of refrigerated cabinet.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Handwashing - Using a Handwashing Lavatory - No Other Purpose (repeated violation)
    Observation: The handwash station at the customer counter is being used as a dump station.
    Correction: The handwash facility identified above is to be used for washing hands only
  • Handwashing Cleanser - Availability (corrected on site)
    Observation: Soap was not provided at the hand washing lavatory in the ware washing area
    Correction: Hand soap must be provided at all hand washing lavatories to encourage proper hand washing. Hand cleanser must always be present to aid in reducing microorganisms and particulate matter found on hands.
  • Hand Drying Provision (corrected on site) (repeated violation)
    Observation: No disposable towels were provided at the hand washing lavatory in the ware washing area
    Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials
02/02/2015Routine
  • Critical: Reheating for Hot Holding* (corrected on site)
    Observation: Chili classified as ready-to-eat (RTE) taken from a commercially processed, hermetically sealed container, or from an intact packaged purchased from a food processing plant, was not reheated to the proper temperature for hot holding.
    Correction: Reheat commercially processed RTE food for hot holding to 135°F or above.
  • Equipment - Fixed Equipment, Spacing or Sealing
    Observation: Both hand wash sinks are separating from and not sealed to adjoining walls.
    Correction: Seal the unit to adjoining equipment or walls since it is exposed to spillage or seepage.
  • Hand Drying Provision
    Observation: No disposable towels were provided at the hand washing lavatory in the ware washing area
    Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials
  • Mops - Drying Mops
    Observation: Mops not hung up to air dry.
    Correction: Wet use maintenance items such as mops must be hung in a position that allows them to air dry so they are not allowed to grow contamination which can then be spread through the establishment at the next use.
07/31/2014Routine
Non-critical items should be corrected immediately.
  • Non-Food Contact Surfaces (repeated violation)
    Observation: The nonfood contact surface of the toppings make table has accumulations of food debris.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
  • Handwashing Lavatories - Maintaining and Using Handwashing Lavatories (repeated violation)
    Observation: Handwashing facilities are unclean and not maintained
    Correction: Keep handwashing facilities clean and maintained to encourage proper handwashing.
01/23/2014Follow-up
Probe was placed in under counter cooler and was reading 42 F. Cooler should be slightly adjusted to accommodate food temperatures. Do not place potentially hazardous foods in this cooler until it can maintain foods at 41 F or below.
A few broken tiles were noted under the front counter. Replace these tiles so that the floor is smooth and easily cleanable.
Jackets/purses should be stored somewhere other than the kitchen. Operator explained he will purchase storage racks to store these items in the storage area.
Light bulbs behind menu and a few by the drink dispenser need to be shielded, to prevent physical contamination.

  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: Milk cold holding at improper temperatures.
    Correction: Cold hold potentially hazardous food at 41°F or below to inhibit the growth of harmful bacteria.
  • Temperature Measuring Devices
    Observation: There was no temperature measuring device located in the under counter reach-in.
    Correction: Provide a temperature measuring device in all hot or cold holding equipment used to store potentially hazardous foods so that employees can routinely monitor the ambient air temperature.
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils* (corrected on site) (repeated violation)
    Observation: Soiled knives were being used to slice bananas. Wash, rinse, and sanitize at least every four hours.
    Correction: Clean and sanitize these surfaces for food contact.
  • Equipment - Non-Food Contact Surfaces and Utensils (repeated violation)
    Observation: Mold build-up observed on the ice deflector shield, in the ice machine.
    Correction: Clean the surface of ice machine at any time when contamination may have occurred, at least every 24 hours, before restocking the consumer self-service equipment/utensils, or per manufacturer specifications.
  • Non-Food Contact Surfaces
    Observation: The nonfood contact surface of the toppings make table has accumulations of food debris.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
  • Rinsing Procedures
    Observation: A distinct, separate water rinse after washing and before sanitizing of utensils and equipment was not observed.
    Correction: Properly utilize the 3-compartment sink wash, rinse and sanitize basins in that order.
  • Water Pressure
    Observation: Hot / Cold water under insufficient or inadequate pressure was found to serve the following equipment: hand sink next to the three compartment sink. Plumber was called during the inspection.
    Correction: Inadequate water pressure could result in improper handwashing or equipment operation. Restore water under sufficient and adequate pressure to the hand sink immediately.
  • Handwashing - Using a Handwashing Lavatory - No Other Purpose
    Observation: The handwash station in the front service area is being used as a dump station.
    Correction: The handwash facility identified above is to be used for washing hands only
  • Handwashing Cleanser - Availability (corrected on site)
    Observation: Soap was not provided at the hand washing lavatory at the three compartment sink.
    Correction: Hand soap must be provided at all hand washing lavatories to encourage proper hand washing. Hand cleanser must always be present to aid in reducing microorganisms and particulate matter found on hands.
  • Hand Drying Provision (corrected on site)
    Observation: No disposable paper towels available at the hand sink by the three compartment sink.
    Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials
  • Handwashing Lavatories - Maintaining and Using Handwashing Lavatories
    Observation: Handwashing facilities are unclean and not maintained
    Correction: Keep handwashing facilities clean and maintained to encourage proper handwashing.
01/13/2014Routine
Recommended storing milk and BBQ in small make table.
No thermometer was present in the reach-in where milk and BBQ were being stored.
Fruit fly problem greatly improved! Cleaning should be done on a regular basis!!!

  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: Milk & BBQ cold holding at improper temperatures.
    Correction: Cold hold potentially hazardous food at 41°F or below to inhibit the growth of harmful bacteria.
  • Equipment - Non-Food Contact Surfaces and Utensils (repeated violation)
    Observation: Ice machine in need of being cleaned.
    Correction: Clean the surface of soda nozzles and ice machine at any time when contamination may have occurred, at least every 24 hours, before restocking the consumer self-service equipment/utensils, or per manufacturer specifications.
08/01/2013Follow-up
Floor in both walk-in has begun to rust. Floor should be smooth easily cleanable.
Follow-up inspection will occur on/about July 31, 2013.
Facility should be thoroughly cleaned. Maintain a routine cleaning schedule.

  • Gloves - Use Limitation
    Observation: Single-use gloves saved for reuse
    Correction: Cease reuse and discard gloves when interruptions occur in the operation.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (repeated violation)
    Observation: BBQ cold holding at improper temperatures.
    Correction: Cold hold potentially hazardous food at 41°F or below to inhibit the growth of harmful bacteria.
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils*
    Observation: The following utensils were observed soiled to sight and touch: knives used to sliced bananas, in storage container.
    Correction: Clean and sanitize these surfaces for food contact.
  • Equipment - Non-Food Contact Surfaces and Utensils (repeated violation)
    Observation: Soda nozzles and ice machine in need of being cleaned.
    Correction: Clean the surface of soda nozzles and ice machine at any time when contamination may have occurred, at least every 24 hours, before restocking the consumer self-service equipment/utensils, or per manufacturer specifications.
  • Physical Facilities - Cleaning Frequency and Restrictions (repeated violation)
    Observation: Floor throughout the facility (pay special attention behind equipment) noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Pests - Controlling Pests*
    Observation: Harborage conditions exist. (fruit flies)
    Correction: Eliminate harborage conditions. Insects and other pests are capable of transmitting disease to man by contaminating food and food-contact surfaces.
  • Toxics - Presence and Use Restriction
    Observation: Unnecessary poisonous or toxic materials found in the food establishment. Pesticide sprays were present in the facility. Pesticides may only be applied by a licensed pest control technician.
    Correction: Remove unnecessary poisonous or toxic materials.
07/10/2013Routine
Cooler was being worked on during todays inspection. All food was removed and a new part is being placed on the unit. Foods can be placed back in the cooler once it reads 40 F or below.
Smell no longer coming from sink.
Routine pest control may need to be done more frequently until fruit fly problem is eliminated.

  • Equipment - Non-Food Contact Surfaces and Utensils (repeated violation)
    Observation: Soda nozzles and ice machine observed with mold build-up. Soda nozzles were removed during todays inspection. Clean both of these at a frequency to prevent build-up.
    Correction: Clean the surface of soda nozzles and ice machine at any time when contamination may have occurred, at least every 24 hours, before restocking the consumer self-service equipment/utensils, or per manufacturer specifications.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles (repeated violation)
    Observation: Clean ice bucket were not observed stored in a position to allow air-drying.
    Correction: Store ice bucket in a self-draining position that allows air-drying.
01/15/2013Follow-up
  • Critical: Food - Potentially Hazardous Food - Hot Holding* (corrected on site)
    Observation: Chili hot holding at improper temperatures.
    Correction: Hot hold potentially hazardous food at 135°F or above to inhibit the growth of harmful bacteria.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site) (repeated violation)
    Observation: Milk & BBQ cold holding at improper temperatures. Milk & BBQ were voluntarily discarded.
    Correction: Cold hold potentially hazardous food at 41°F or below to inhibit the growth of harmful bacteria.
  • Sanitizing Solutions, Testing Devices (corrected on site)
    Observation: There is no properly working test kit provided in the facility for monitoring the concentration of the chemical sanitizing solutions.
    Correction: Obtain a chlorine test kit so that employees can accurately monitor the concentration of the sanitizing solutions and maintain them at a safe and effective level.
  • Equipment - Non-Food Contact Surfaces and Utensils
    Observation: Soda nozzles and ice machine observed with mold build-up.
    Correction: Clean the surface of soda nozzles and ice machine at any time when contamination may have occurred, at least every 24 hours, before restocking the consumer self-service equipment/utensils, or per manufacturer specifications.
  • Equipment, Utensils, Linens, and Single-Service and Single-Use Articles
    Observation: Clean ice bucket were not observed stored in a position to allow air-drying.
    Correction: Store ice bucket in a self-draining position that allows air-drying.
  • Physical Facilities - Cleaning Frequency and Restrictions (repeated violation)
    Observation: Floor in the back storage area noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
01/08/2013Routine

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