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Every platform lets you do the same trades. In my mind, it is about the UI and how easy it is for me to look at the things I wish to look at.
I set up an eTrade account because Morgan Stanley gave me $$$ if I would open it and use it. Their hope is to get me to move assets from TD Ameritrade.
I wish it had more robust research available.
I have Power ETrade, ETrade Pro, Market Caster, Paper Trading, and Bloomberg live market news available to me, on my platform, it can be as detailed or simple as I like. I'm sure there are others out there that are just
as good but I'm used to this one.
I have Power ETrade, ETrade Pro, Market Caster, Paper Trading, and Bloomberg live market news available to me, on my platform, it can be as detailed or simple as I like. I'm sure there are others out there that are just
as good but I'm used to this one.
I'm beginning to think I'm a proverbial "old dog who can't learn new tricks."
I'm getting to know the platform and have some questions about all the little icons, seeing all quotes on all exchanges, ability to route equity orders, etc. Thanks.
There is a tab "Support" on the top of the screen when you are in ToS. Click on it during regular open hours and a tech rep will respond and answer your questions in a chat form. I did it a couple times.
I watched a video of about a minute on TOS watch list and was left with numerous questions.
Quote:
Originally Posted by StealthRabbit
Reasons... To keep ToS
1) IT support -trying to consolidate platforms
2) justification for buying TD
3) not alienate those familiar and preference for ToS
Probably a lot of $$$$ being spent on human factors / platform interface / customer psychology and preferences. They won't get it right, they seldom do.
Another BINGO. Leave them with what they are familiar with. I'm not sure why Schwab can't have two platforms like other firms. I'd pay a monthly subscription to EDGE and also $9.95 a trade and never call tech support.
Quote:
Originally Posted by snowmountains
There is a tab "Support" on the top of the screen when you are in ToS. Click on it during regular open hours and a tech rep will respond and answer your questions in a chat form. I did it a couple times.
I tried that and they can't see my screen so it was no help.
I don't think Schwab cares about how many people leave or reduce their activity. I'd like to see 100's or thousands call and request EDGE be kept.
Suppose your friend wanted to begin trading stocks. Are you (Schwab) going to throw them to the TOS platform?
I trade stocks and options and nothing else.
Here are screen shots. The two that look rather pleasant were both setup in under 2 minutes.
Then the last screen shows TOS and you tell me which one a person should prefer.
They have tried to make one screen hold everything and as a rep told me on the phone most of what is on TOS is "predefined" you can't drag, right click, etc. to get stuff. The best UI is shown on these two images of EDGE. Look at what I have at my fingertips in a matter of seconds.
A trade tab for watch list and trades of stocks or options or both at the same d--- time.
Then a technical tab for charts. Back and forth in a split second.
On the trade screen look at what I can see as far as options and stock on Apple. I see all of it.
I’m currently traveling in the UAE and India. I’ve had no problems using ToS on my laptop with a pocket Wi-Fi. Also, the mobile ToS on my smart phone.
You can share screen with them. They'll request and you give permission. I did that.
On one call it took the rep 2-3 minutes to "find" a setting. And one told me that most of TOS is predefined and can't be changed, right clicked or dragging. Of course Ameritrade customers have used it and many advanced traders on Schwab may want it. They could keep SSE for new accounts and any others who might prefer it. Without a company wide survey they'll never get the true numbers. Sad to kill the user friendly SSE.
TOS has the 9 tabs and each of those tabs have multiple tabs. Not a friendly user program.
I've looked at Interactive Broker's Trader Workstation and it looks interesting with just a quick look see.
Schwab does not care how many accounts they may lose to TOS. That in itself is troubling.
What are you trying to do on TOS? I use the Active Trader charts for technical analysis.
I've looked over the numerous studies and yet to find Ichimoku Cloud.
And for moving averages yet to find where to choose the desired such as 200 day, 50 day, 20 day. I use all three. One well known technician uses the 20 day and watches for that average to turn up or down.
Thanks.
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