UPS locations in Johnson City, TN

Due to snow, I realized my package my delivery was going to be late. Now, a week later still no package. I'm willing to pick it up but UPS is almost impossible to contact. I left a message and was told someone would call me back on an hour but no return call 10 hours later. Everyday web site shows my package on the truck, but driver never delivers. No snow on my road and no snow for last 4 days and weather in the mid 40s. Now, they are claiming bad weather conditions. Just tired of waiting!

I will never ever try to return a package via UPS. I will feed it to my dogs first. Almost impossible in this town to locate any of your drop offs or return centers !! Took me two hours even using your GPS to finally locate one !!!! Don't know when I have felt so frustrated. BAd bad customer service folks. Never again! I went to four different listed locations before I actually found one. Bad bad bad nonexistent nonexistent customer service