Domino's Pizza locations in New York, NY

This establishment is certainly the worst example of customer satisfaction that I have ever seen in my life... I made the order at 8:50pm online and the delivery was never received due to bad communication with the contact number which I will take my part in the blame for that... But when I called to see if the order could be redelivered or if I could just get a refund...the person on the phone told me "why would I have my driver go back to the same address twice? And said that he would have to ask the driver if he could come back... Then when I said let me just get the refund he says it would take 2 to 3 days to get it back as if he was trying to tell me not to bother... He had no suggestions as to a solution for the situation... When asked to speak to a manager I was told that I would get a call back and that if the food couldn't be delivered I would get a credit for a free pizza.... Following.. a pizza deliverer did show up around 11:15pm stating that he did have my pizza but that he didn't have the bowl I ordered but that he would come back around with it... When he reached in the car to give me the pizza he then realized that he did not have the pizza... And said he would go back and bring everything.... I finally received my order after midnight with my two liter soda missing!!! I asked where it was and the driver said they didn't send it... I just shook my head and gave up... I work as a shift supervisor for Cosi a restaurant in Manhattan and this type of situation would have never been tolerated in my store... I will never recommend this particular domino's to anyone.