Richard was a wonder to work with at first. Promised us the world for our wedding and continuously helped us. I couldn't have been more excited. Unfortunately, the issues happened first thing in the morning on the day of the wedding. Chair covers were forgotten, then brought, then found to not be the correct ones.
My other vendors hired for the wedding had to assist the catering attendants because they were running so late. Guests also had to help place bows on the chairs (UNHEARD OF!)
The drinks were warm and placed in a BBQ cooler on a 6ft table (this was for a wedding, not a picnic). The Bar attendant was unkind and the drinks were all gone before the appetizers were out. The shrimp cocktail was warm and old and truthfully, many of the guests didn't even see the other appetizers passed.
The food was bland and not pleasant looking. The servers were very rude and took a very long time. One server even complained about one guest to another without realizing that they were husband and wife.
Possibly the worst thing that occurred was that my cake was cut and NEVER passed. My grandfather and mother had to go into the kitchen to grab slices and pass them to guests. Then, the cake was thrown out. My sister in law made that beautiful cake and put an extreme amount of hard work into it and then it was thrown out like garbage.
My family stayed behind about an hour after the reception to clean up and undo the table cloths/seat covers.
The next day, while on my honeymoon, I was called by my venue to ask to pick up the ceremony chairs....YES. THE CEREMONY CHAIRS! I quickly called Richard and he said they simply forgot. How do you forget 150 chairs? Well, I don't know. But Amelia and Carmen did.
We have gone to the office countless time after the wedding to ask him to return money for time lost and complete dissatisfaction for the event. He was charming and kind and agreed to return us what we asked for...We are still waiting. I was extremely patient and I hate confrontation. I called him, set up appointments, and one day, he decided to stop answering.
We are now beginning to further pursue this legally. Richard WILL return us our money. I just hope that women read this before approaching the company. My day was magical because I married my best friend, but it pains me to know that the money my husband and I work hard for was wasted.

If i can rate this company with NO stars, I would. Completely dissapointed.