Century link? (bills, installing, metro)

[deb18]

Hi. Looking at internet providers. How is century link? Comcast’s customer service is so poor we are turned off by it. Any opinions? Thanks

[TD*]

Comcast does have an annoying monopoly and bad customer service, but service wise it’s reliable and fast.

I will tell you that we are getting a new internet provider called Metronet. They are installing city-wide fiber optic and have rates that beat Comcast’s.

You should be able to get service through metronet next year after they finish running the lines around the city.

[stank1964]

Centurylink is the absolute worst provider you can get. Comcast is like a beautiful dream by comparison. Before I was forced to use Centurylink, I hated Comcast with a passion.

[Jimrob1]

Does anyone have Century Link Internet and have your billing on Autopay? If so how long have you paid your bill that way, and do you have problems with it. I have had Century Link for almost 3 years, but I didn't sign up for Autopay until Sep 2022. My bill says I am on Autopay but the payment has yet to come out. Every month I have had to call them and tell them this, and then I pay it over the phone. I got so fed up the last 2 months I would tell them I only want the supervisor. Now it's the end of January and it was suppose to come out 2 days ago and its the same song and dance again. I call them up and we again verify the acct, then they tell me to make the payment over the phone. This is ridiculous. They seem like a very unprofessional company. There have been late charges every month over this, although they have not charged that because the problem is on their end. I imagine I should just cancel the Autopay and pay my bill myself. I have all my bills on autopay and Century Link, is the only company I have this problem with.