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I bought a new car for the first time in 2021. I shopped online around, compared specs, and made a decision. I knew precisely what I wanted in terms of make, model, year, trim, tech package, color, etc. Then I went looking around at various dealer sites...none of the ones in my city had exactly what I wanted, so I expanded my search to other cities in my state. One that was a few hours north had the exact vehicle. So I called them and asked if I could buy it via online documents and phone interactions and could they then transport it to me. They were happy to do so. I did get financing on it at a low rate through my credit union. (I don't have any issue with carrying a loan so long as the rate is lower than what I can get through my investments. Carefully chosen and managed debt is part of my overall strategy.)
I am still very happy with that car. It has not had a single significant concern or expense beyond the usual basic maintenance. And I very much liked having exactly what I wanted brought right to me, rather than shopping around at a dealership and being pressured to compromise and get just the closest they have on the lot.
My husband's recent experience on the other hand... I am really fighting an impulse to feel that I should have taken charge of it myself, as I think I could have done better. He was supposed to have been researching for months but he didn't really do what I consider to be a great job because when he got the car he had a surprise about something that was lacking in what he'd bought. (It is a hybrid, and they eliminated the spare tire to put the battery in its place.) He did not get the color he wanted. And it had some minor damage, a small spiderweb cracking in the glass partially hidden behind one of the side mirrors, and they did not take off anything from the price over that. Frankly if it were me, I'd have said, "nah, you're asking me to settle for too much here, this isn't even the exact car I want and it's in imperfect condition as a new car? I'm going elsewhere." They could then try to deeply discount it to keep me or lose my business. They did say they'd repair it later for free, but he has yet to take it back for that. The problem is that he's got low tolerance for the "bother" of the process and when the dealership guys can tell when you don't want to be there, they jerk you around and make you wait and get you more and more willing to compromise in their favor.
That is similar to what I did with my current vehicle. They offered 1500 off if I financed through them. At the time it was a pretty low rate so I waited a few months then wrote them a check for the balance.
they bake that bait and switch payment scenario into the price of the car. People do it all the time. You're not getting over on them.
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