Wing Depot, 3545 - 3547 University Blvd N, Jacksonville, FL - Restaurant inspection findings and violations



Business Info

Name: WING DEPOT
Type: Permanent Food Service
Address: 3545 - 3547 University Blvd N, Jacksonville, FL 32277
License #: 2613713
Total inspections: 10
Last inspection: 10/06/2014

Ratings Summary

Based on 3 votes

Overall Rating:
****•
4.5
Ratings in categories:
Food:
*****
5.0
Service:
***
3.0
Price:
*
1.0
Ambience:
*****
5.0
Cleanliness:
*****
5.0

Restaurant representatives - add corrected or new information about Wing Depot, 3545 - 3547 University Blvd N, Jacksonville, FL »


Inspection findings

Inspection Date

Type

Disposition

  • Basic - Bowl or other container with no handle used to dispense food. In container of marinara sauce in make table unit, cook line and in container of salt on dry storage shelf. **Repeat Violation**
  • Basic - Food storage container/container lid cracked or broken. Plastic bins over triple sink.
  • Basic - Leaking pipe at plumbing fixture. Hand wash sink, cook line.
  • Basic - Reach-in cooler gasket torn/in disrepair. Make table unit, cook line.
  • Basic - Standing water in handwash sink/ handwash sink draining very slowly. Cook line.
  • Basic - Walk-in cooler gaskets soiled with slimy/mold-like build-up.
  • Intermediate - Employee used handwash sink as a dump sink. Ice in hand wash sink, bar area.
10/06/2014Complaint FullInspection Completed - No Further Action
  • Basic - Bowl or other container with no handle used to dispense food. Portion cups used to scoop salt on dry storage shelf and marinara sauce in make table unit, cook line. Manager removed scoops. **Corrected On-Site**
  • Basic - Working containers of food removed from original container not identified by common name. Container of salt on dry storage shelf in rear. Manager labeled item. **Corrected On-Site**
  • High Priority - Cooked meats or poultry hot held at less than 135 degrees Fahrenheit or above. Wings 122°-125° in hot box. Wings were put in less than 1 hour ago. corrective action Manager moved wings to walk in cooler to cool. **Repeat Violation**
6/19/2014Complaint FullInspection Completed - No Further Action
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. **Corrected On-Site**
  • Basic - In-use utensil not stored with handle above the top of potentially hazardous (time/temperature control for safety) food and rim of the container. In bin of tuna salad, make table unit, cook line. **Corrected On-Site**
  • Basic - Working containers of food removed from original container not identified by common name. Container of sugar in dry storage area. **Corrected On-Site**
  • High Priority - Cooked meats or poultry hot held at less than 135 degrees Fahrenheit or above. Chicken 112° in hot box next to fryers. Operator turned settings up.
  • Intermediate - Required employee training expired for some employees. To order approved program food safety material, call DBPR's contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. C. Slate expired on 3/11/2014
6/4/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Build-up of grease/dust/debris on hood filters.
  • Basic - Buildup of food debris/soil residue on equipment door handles. Walk in cooler handles.
  • Basic - Employee personal items stored with or above food, clean equipment and utensils, or single-service items. Employee hat over canned goods on dry storage shelf. **Corrected On-Site**
  • Basic - Raw animal food stored above unwashed produce. Raw shelled eggs over unwashed produce in walk in cooler.
  • Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Milk in walk in cooler, employee stated milk was opened Monday. **Corrected On-Site**
12/20/2013Complaint FullInspection Completed - No Further Action
  • No Violations Were Observed
12/10/2013Complaint FullCall Back - Complied
  • Basic - Reach-in freezer gasket torn/in disrepair. Stainless steel freezer. **Warning**
  • Basic - Employee with no hair restraint while engaging in food preparation. **Corrected On-Site** **Warning**
  • Basic - Food not stored at least 6 inches off of the floor. Dry storage shelf. **Warning**
  • Basic - Interior of microwave soiled with encrusted food debris. Microwave in kitchen. **Warning**
  • Basic - No conspicuously located ambient air temperature thermometer in reach-in cooler. Reach in cooler/make table across from reach in freezer. **Warning**
  • Basic - Reuse of single-use plastic jugs. Gallon jugs originally used for distilled water reused for tea and punch. **Warning**
  • Basic - Standing water in handwash sink/ handwash sink draining very slowly. Hand wash sink by cook line. **Warning**
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine. Ice machine in kitchen. **Repeat Violation** **Warning**
  • Intermediate - Spray bottle containing toxic substance not labeled. Multiple spray bottles containing light blue chemical substances, next to three compartment sink. **Corrected On-Site** **Warning**
10/10/2013Complaint FullWarning Issued
  • Basic - Build-up of grease on nonfood-contact surface. Hood filters.
  • Basic - Food stored on floor. Jugs of oil. Dry storage. **Repeat Violation**
  • Basic - Old labels stuck to containers. **Repeat Violation**
  • High Priority - Raw animal food stored over ready-to-eat food. Sell eggs over dressing jugs. Walk in cooler. **Corrected On-Site**
  • Intermediate - Accumulation of black mold-like substance in the interior of the ice machine.
7/3/2013Routine - FoodInspection Completed - No Further Action
  • Basic - Bowl or other container with no handle used to dispense food. Serving basket used in fries. Reach in freezer. **Corrected On-Site**
  • Basic - Equipment and utensils not properly air-dried - wet nesting. Pans on shelf, dish area.
  • Basic - Food stored on floor. Multiple jugs of oil, dry storage.
  • Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. Utensils by stove, water 77?F. **Repeat Violation**
  • Basic - Old food stuck to clean dishware/utensils. Knives on wall rack.
  • Basic - Old labels stuck to food containers after cleaning. Multiple.
  • Basic - Reuse of single-service articles. Jugs reused for tea. Multiple.
  • Basic - Single-service articles improperly stored. Ziplock bags, used for food, stored under multiple gallons of bleach. Dry storage.
  • Basic - Stored food not covered in reach in freezer. Open container of fries. **Corrected On-Site**
  • Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Pulled pork, opened Monday, reach in cooler. Also,ribs, baked beans and hot dog chili in walk in cooler. **Repeat Violation**
  • Intermediate - Packaged food not labeled as specified by law. Multiple in walk in cooler and reach in freezers. **Repeat Violation**
  • Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. Establishment serves hamburgers cooked to order, no consumer advisory posted or on menu. One was provided.
  • Intermediate - Spray bottle containing toxic substance not labeled. Yellow liquid, blue liquid. **Corrected On-Site**
2/6/2013Routine - FoodInspection Completed - No Further Action
  • Violation: 15-28-2 Hood filters are not tight-fitting and firmly held in place - leaving open spaces. For reporting purposes only.
  • Violation: 23-06-1 Observed build-up of food debris, dust or dirt on nonfood-contact surface. Exterior of reach in cooler/prep tables and microwaves. Corrected On Site.
9/12/2012Routine - FoodCall Back - Complied
  • Carbon dioxide/helium tanks not adequately secured. One, back kitchen.
  • Hood filters are not tight-fitting and firmly held in place - leaving open spaces. For reporting purposes only.
  • Critical - No chemical test kit provided when using chemical sanitizer at three-compartment sink/warewashing machine.
  • Critical - No conspicuously located thermometer in holding unit. Multiple in kitchen.
  • Critical - No currently certified food service manager on duty with four or more employees engaged in food preparation. 6 people working.
  • Critical - No handwashing sign provided at a handsink used by food employees. Both handwash sinks in kitchen. Also, in men's restroom.
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. Exterior of reach in cooler/prep tables and microwaves. Corrected On Site.
  • Critical - Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. Putting up mop with gloves on, then grabbed clean container, open bag of fries and put them in fryer. Corrected On Site. Washed hands, put on new gloves.
  • Critical - Observed expired Food Manager Certification. Lodge William expired 7/12/11 Depetris Christopher 8/21/11
  • Observed in-use utensil stored in standing water less than 135 degrees Fahrenheit. Multiple tongs in 82F water. By fryers. Corrected On Site.
  • Critical - Observed packaged food not labeled as specified by law. Multiple throughout kitchen.
  • Critical - Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening. Smoked fish dip, opened Saturday.
  • Observed rech-in cooler gasket torn/in disrepair. Prep table in middle of kitchen.
  • Critical - Raw animal food not properly separated from ready-to-eat food. open bag of frozen raw chicken over raw tilapia, reach in freezer, also open bag of frozen raw chicken over frozen shrimp.
  • Critical - Ready-to-eat potentially hazardous food not consumed/sold within 7 days after opening/preparation. Food may not be served. Cold cuts. Dated 6/14, in walk in cooler . Corrected action taken. Owner discarded them.
  • Critical - Stop Sale issued due to adulteration of food product.
7/3/2012Routine - FoodWarning Issued

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3 User Reviews:

Joel

Added on May 29, 2018 2:32 PM
Visited on Apr 10, 2018 3:32 PM
Food:
*****
Service:
*****
Price:
*
Ambience:
*****
Cleanliness:
*****
Such a great place and such excellent food! The entire menu is wonderful and they have the best chicken wings ever! Also, the waitresses are so friendly, nice, and pleasant: Courtney, Sam, Logan, Liz, Alysa, and the rest-- they just make you want to order more food. I so encourage you to try this place out. Try the Fried Banana Foster's desert. It is epic! The restaurant is divided into a bar / restaurant and a take out section. The bar is great, clean, and the drink specials are well worth it. Wing Depot cares for their customers and the staff knows regular customers by name. It's like going to the bar at Cheers. Also, the owner is a veteran and veterans are always treated so well at Wing Depot.
Would you recommend WING DEPOT to others? Yes

Heather

Added on Oct 23, 2015 1:03 PM
Visited on Oct 23, 2015 6:00 PM
Food:
n/a
Service:
n/a
Price:
n/a
Ambience:
n/a
Cleanliness:
n/a
Gave my 2 year old, roommate, my self and my husband food poisoning. When i called they kept hanging up on me. I finally went in with the food and they kicked me out telling me to call a lawyer. For a family business they are not friendly at all.
Would you recommend WING DEPOT to others? No

Steve

Added on May 15, 2015 7:16 PM
Visited on May 15, 2015 8:14 PM
Food:
n/a
Service:
*
Price:
n/a
Ambience:
n/a
Cleanliness:
n/a
Went to Wing Depot on University this evening. Have been going to Wing Depot for years. This is their second location on University, and previously they were located on Ft Caroline. As a general rule, their food is decent quality for the price, and their service, until tonight, has been excellent. This evening I decided to take my wife and her sister to dinner there. For the record, we are Caucasian, and in our late 50's and early 60's. We ordered drinks, like we always do, after being seated. I ordered a diet coke. My sister in law ordered a Bud Lite, and my wife ordered a V/O and diet coke. My wife said her drink tasted odd and asked me to taste it for her. Something was not right about the drink and she pointed that out to the wait staff. The drink tasted as though the glass was not properly rinsed or something and had a soapy taste to it. They offered a replacement drink and my wife elected to have a diet coke which was fine.. A short time later, an angry gentleman approached our table and said my wife must have a problem with her taste buds. He said that both he and the waitress had tasted the bad drink and to them it was fine; he said he wanted to know what our problem was. After a few exchanged words the gentleman told the waitress to comp our drinks and close our tab out; we were told to leave and advised our patronage was no longer desired. The loud, belligerent and abusive gentleman identified himself as Tommy Lodge, the owner of the establishment. I attempted to deescalate the situation by apologizing for any misunderstanding, he became more loud and abusive. I think this prompted other customers to get up and walk out. One customer asked my wife if everything was ok as we left. Not sure what was going on tonight, but the atmosphere certainly was not the warm, inviting one we have grown accustomed to. Tommy might need an adjustment to his medication. I do not think I will be going back to Wing Depot. When the owner of a restaurant for any reason thinks it is ok to treat regular customers as we were treated tonight, it is indicative of a greater problem. It is a terrible shame as you could not ask for a nicer, more pleasant hostess than his wife Terry.
Would you recommend WING DEPOT to others? No
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