Pollo Tropical, 3499 Biscayne Blvd, Miami, FL - Restaurant inspection findings and violations



Business Info

Name: Pollo Tropical
Type: Permanent Food Service
Address: 3499 Biscayne Blvd, Miami, FL 33137-3820
License #: 2327879
Total inspections: 20
Last inspection: 08/18/2014

Restaurant representatives - add corrected or new information about Pollo Tropical, 3499 Biscayne Blvd, Miami, FL »


Inspection findings

Inspection Date

Type

Disposition

  • Basic - Bowl or other container with no handle used to dispense food. Employee used white bowl as scoop for rice **Corrected On-Site**
  • High Priority - Fresh garlic-in-oil/margarine/butter or product containing fresh garlic-in-oil/margarine/butter mixture held at greater than 41 degrees Fahrenheit. Garlic and oil 63°f **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Cut tomatoes47°f **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. Chicken wings126°f, yucca126°f **Corrected On-Site**
  • Intermediate - Hot water not provided/shut off at employee handwash sink. Operator turned hot water on from underneath hand wash sink **Corrected On-Site**
08/18/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Employee personal items stored in or above a food preparation area. Employee cell phone **Corrected On-Site**
  • Basic - Hood soiled with accumulated grease.
  • Basic - Soiled reach-in cooler gaskets.
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Cut lettuce 67°f, plantains 53°f, chicken 61°f **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. Fried plantains 113°f
  • High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. 0ppm- Corrected On-Site** quat 200ppm **Corrected On-Site**
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine. **Corrected On-Site**
3/31/2014Complaint FullInspection Completed - No Further Action
  • Basic - Bowl or other container with no handle used to dispense food. **Corrected On-Site**
  • Basic - In-use utensil in nonpotentially hazardous (non-time/temperature control for safety) food not stored with handle above top of food within a closed container. Green tong in lettuce
  • Basic - Wet mop not stored in a manner to allow the mop to dry.
  • Basic - Wiping cloth quaternary ammonium compound sanitizing solution not at proper minimum strength. **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Cut tomatoes 77°f
  • High Priority - Potentially hazardous (time/temperature control for safety) hot held at less than 135 degrees Fahrenheit or above. Chicken wings 121°f
  • High Priority - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. Do not use equipment/utensils not properly sanitized. **Corrected On-Site**
  • Intermediate - Hot water not provided/shut off at employee handwash sink.
1/9/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Buildup of food debris/soil residue on equipment door handles.
  • Basic - Cutting board has cut marks and is no longer cleanable.
  • Basic - Employee with no hair restraint while engaging in food preparation.
  • Basic - Exterior door has a gap at the threshold that opens to the outside.
  • Basic - Floors not maintained smooth and durable.grout missing in some areas
  • Basic - Garbage on the ground and/or pad around dumpster.
  • Basic - Ice scoop handle in contact with ice.
  • Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers.
  • High Priority - Dented/rusted cans present. See stop sale.
  • High Priority - Employee began working with food, handling clean equipment or utensils, or touching unwrapped single-service items without first washing hands.
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. **Corrected On-Site**
  • High Priority - Potentially hazardous (time/temperature control for safety) food reheated for hot holding not reaching 165 degrees Fahrenheit for 15 seconds within 2 hours.beans,rice
  • High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled.
  • High Priority - Toxic substance/chemical stored by or with single-service items.paint cans
  • Intermediate - Accumulation of food debris/grease on food-contact ,reach in cooler gaskets
8/7/2013Routine - FoodInspection Completed - No Further Action
  • Basic - Build-up of food debris, dust or dirt on nonfood-contact surface.
  • Basic - Buildup of food debris/soil residue on equipment door handles.
  • Basic - Clean utensils or equipment stored in dirty drawer or rack.
  • Basic - Cutting board has cut marks and is no longer cleanable. **Repeat Violation**
  • Basic - Employee with no hair restraint while engaging in food preparation.
  • Basic - Equipment in poor repair.
  • Basic - Food debris/dust/grease/soil residue on exterior of reach-in cooler/refrigerator.
  • Basic - Hole in wall.
  • Basic - Ice scoop handle in contact with ice.
  • Basic - Stored food not covered in walk-in cooler. **Corrected On-Site**
  • Basic - Working containers of food removed from original container not identified by common name. **Corrected On-Site**
  • High Priority - Employee failed to wash hands before putting on new set of gloves to work with food.
  • High Priority - Employee washed hands with cold water.
  • High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled.
  • Intermediate - Encrusted material on can opener blade.
  • Intermediate - Food thermometer(s) not calibrated according to manufacturer's specifications. **Corrected On-Site**
  • Intermediate - Hot water at handwash sink does not reach 100 degrees Fahrenheit.
  • Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. **Corrected On-Site**
  • Intermediate - No quaternary ammonium chemical test kit provided when using quaternary ammonium chemical sanitizer at three-compartment sink/warewashing machine. **Corrected On-Site**
  • Intermediate - Ready-to-eat, potentially hazardous (time/temperature control for safety) food prepared onsite and held more than 24 hours not properly date marked. **Corrected On-Site**
  • Intermediate - Soap dispenser at handwash sink not working/unable to dispense soap. **Corrected On-Site**
3/4/2013Routine - FoodInspection Completed - No Further Action
  • Critical - Certified Food Manager unable to answer basic Food Code questions. Mireille mgr
  • In-use utensil not stored with handle above the top of potentially hazardous food and the container.frying area
  • Critical - Observed buildup of slime on soda dispensing nozzles.
  • Observed cleaned wiping cloth that has food debris/soil.
  • Observed cutting board grooved/pitted and no longer cleanable. Front service area
  • Critical - Observed employee switch from working with raw food to ready-to-eat food without washing hands. **Corrected On-Site**
  • Critical - Observed encrusted material on can opener.
  • Critical - Observed food-contact surfaces encrusted with grease and/or soil deposits. Grill
  • Critical - Observed interior of reach-in cooler soiled with accumulation of food residue.most kitchen coolers
  • Critical - Observed raw animal food stored over cooked food.walking cooker
  • Critical - Observed soiled reach-in cooler gaskets. Kitchen area
  • Critical - Observed soiled reach-in cooler shelves. Kitchen coolers
  • Observed soiled wet wiping cloth in use with fresh solution.
  • Observed wet floor kitchen area **Admin Complaint**
  • Critical - Single-use gloves not changed as needed after changing tasks or when damaged or soiled..most workers
  • Wet mop not hung to dry.
12/11/2012Routine - FoodInspection Completed - No Further Action
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface.A/C KITCHEN VENTS
  • Observed dusty ceiling tiles and/or air conditioning vent covers.
  • Critical - Observed employee eating while preparing food.
  • Observed leaking pipe at plumbing fixture. or a/c vents kitcken area
6/11/2012Routine - FoodInspection Completed - No Further Action
  • Clean glasses, cups, utensils, pots and pans not stored inverted or in a protected manner.
  • Observed cutting board grooved/pitted and no longer cleanable.
  • Observed sanitizing solution for wiping cloths not free of food debris and visible soil.
  • Wet wiping cloth not stored in sanitizing solution between uses.
3/30/2012Complaint FullInspection Completed - No Further Action
  • Violation: 14-36-1 Observed gaskets/seals on cold holding unit in poor repair. hot box
2/15/2012Routine - FoodCall Back - Complied
  • Clean glasses, cups, utensils, pots and pans not stored inverted or in a protected manner.
  • Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. remove all phf food to other cooler This violation must be corrected by : 2-15-12.
  • Equipment and utensils not properly air-dried.
  • In-use utensil for nonpotentially hazardous food not stored in a clean, protected location.
  • Critical - No conspicuously located thermometer in holding unit. most coolers and hot box
  • Observed WET FLOOR NEXT TO WALKING
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. DUSTY MOST KITCHEN EQUIPMENT
  • Observed cutting board grooved/pitted and no longer cleanable.
  • Observed gaskets/seals on cold holding unit in poor repair. hot box
  • Observed grease accumulated under cooking equipment. DRY ROOM AREA AND KITCHEN
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit.
  • Critical - Observed raw animal food stored over ready-to-eat food.
  • Critical - Observed toxic item improperly stored. PAIN NEXT TO BAGS OF RICE
  • Observed wall soiled with accumulated grease. WALL NEXT TO FRYER
  • Critical - Ready-to-eat, potentially hazardous food prepared on site and held more than 24 hours with not properly date marked. must food in walking
  • Critical - Single-use gloves not changed as needed after changing tasks or when damaged or soiled.
  • Wet mop not hung to dry.
2/14/2012Routine - FoodWarning Issued
  • Wet wiping cloth not stored in sanitizing solution between uses.
  • Wet wiping cloth not stored in sanitizing solution between uses.
8/31/2011Routine - FoodInspection Completed - No Further Action
  • Observed wet floor in kitchen area
5/19/2011Routine - FoodInspection Completed - No Further Action
  • Observed employee with no hair restraint. mgr working with food
3/10/2011Complaint FullInspection Completed - No Further Action
  • Critical. Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food.
  • Observed cutting board grooved/pitted and no longer cleanable.
9/10/2010Complaint FullInspection Completed - No Further Action
  • Critical. Single-use gloves not changed as needed after changing tasks or when damaged or soiled.
  • Critical. Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food.
7/15/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Ready-to-eat, potentially hazardous food prepared on site and held more than 24 hours with not properly date marked.
  • Critical. No conspicuously located thermometer in holding unit. most reach in cooler
  • Critical. Observed raw animal food stored over cooked food. walking cooler
  • Critical. Observed uncovered food in holding unit/dry storage area. walking coolers
  • Critical. Single-use gloves not changed as needed after changing tasks or when damaged or soiled.
  • In-use utensil not stored on a clean portion of food preparation or cooking equipment. scoop inside rice
  • In-use utensil for nonpotentially hazardous food not stored in a clean, protected location.
  • Observed cutting board grooved/pitted and no longer cleanable.
  • Wet wiping cloth not stored in sanitizing solution between uses.
  • Observed soiled wet wiping cloth in use with fresh solution.
  • Critical. Observed soiled reach-in cooler shelves.all coolers
  • Critical. Observed soiled reach-in cooler gaskets.all doors
  • Critical. Observed buildup of soiled material on racks in the reach-in cooler. all coolers
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. hot box top surface grill area
  • Critical. Observed interior of reach-in cooler soiled with accumulation of food residue.all coolers
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. all kitchen equipment dusty
  • Clean glasses, cups, utensils, pots and pans not stored inverted or in a protected manner.
  • Observed grease accumulated under cooking equipment.
  • Observed floor area(s) covered with standing water. kitchen
3/2/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Ready-to-eat, potentially hazardous food prepared on site and held more than 24 hours with not properly date marked.
  • Observed cutting board grooved/pitted and no longer cleanable.
  • Observed residue build-up on nonfood-contact surface. all kitchen top sheves and equipment dusty
  • Clean glasses, cups, utensils, pots and pans not stored inverted or in a protected manner.
  • Floors not maintained smooth and durable. throghout
  • Ceiling not smooth and easily cleanable.
  • Observed ceiling in disrepair. repair where needed
  • Observed ceiling soiled with accumulated food debris. throghout
11/6/2009Complaint FullInspection Completed - No Further Action
  • Critical. Observed encrusted material on can opener.
  • Clean glasses, cups, utensils, pots and pans not stored inverted or in a protected manner.
  • Floors not maintained smooth and durable. kitchen
7/24/2009Routine - FoodInspection Completed - No Further Action
No report available. 4/29/2009Routine - FoodInspection Completed - No Further Action
No report available. 12/15/2008Routine - FoodInspection Completed - No Further Action

Do you have any questions you'd like to ask about Pollo Tropical? Post them here so others can see them and respond.

×
Pollo Tropical respresentatives - respond and add information

Write your review!

Your Ratings

You can rate this restaurant in different categories from 1 star (worst) to 5 stars (best) or leave category unrated

Food:
Service:
Price:
Ambience:
Cleanliness:

Your Review


Would you recommend Pollo Tropical to others? (optional)
  
Add photo of Pollo Tropical (optional)
Add more info about the restaurant »

About You

Your nickname:

Optional Verification

(additional info to increase the weight and the placement of your review and ratings)

Real Name:
Email (won't be published):
Date and time of your visit to this restaurant:
Phone number (won't be published):
Leave your signature»

Recently added reviews

Name City Users' Rating
TUTOS CUISINEMiami, FL
*
SHOWGIRLS INCMiami, FL
*•
LOS GALLEGOS RESTAURANTMiami, FL
**
LA CAPITAL DE LOS JUGOSMiami, FL
*
CHURCH'S CHICKEN #344Miami, FL
A & W ROOT BEER DR INNMiami, FL
RICKY'S AREPAS & HOT DOGSMiami, FL
*****
BURGER KING #6872Miami, FL
CHATOS CAFEMiami, FL
EL PATIO CAFEMiami, FL
*****

Restaurants in neighborhood

Name

MCDONALDS RESTAURANT #7166
GREEN BOX CAFE
TACO BELL #3669
DENNYS RESTAURANT #219
LA LATINA
WENDY'S REST
KOUZINA GREEK BISTRO
LAGNIAPPE

Create your own business profile on city-data.com. It's completely free!
Business Search - 14 Million verified businesses
Search for:  near: