Pollo Tropical, 7643 W Colonial Dr, Orlando, FL - Restaurant inspection findings and violations



Business Info

Name: POLLO TROPICAL
Type: Permanent Food Service
Address: 7643 W Colonial Dr, Orlando, FL 32818
License #: 5810115
Total inspections: 20
Last inspection: 08/20/2014

Restaurant representatives - add corrected or new information about Pollo Tropical, 7643 W Colonial Dr, Orlando, FL »


Inspection findings

Inspection Date

Type

Disposition

  • Basic - Covered waste receptacle not provided in women's bathroom stall.
  • Basic - Employee beverage container on a food preparation table, next to clean equipment/utensils. **Corrected On-Site**
  • Basic - Food debris accumulated on kitchen floor. Next to drive thru area.
  • Intermediate - Proof of required state approved employee training not available for some one employee. To order approved program food safety material, call DBPR's contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233.
08/20/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Cutting board has cut marks and is no longer cleanable.
  • Basic - Employee with no hair restraint while engaging in food preparation. **Corrected On-Site**
  • Basic - Food storage container/container lid cracked or broken. Two knives with broken off tips.
  • Basic - Leaking pipe at plumbing fixture. Hand sink next to the ice machine.
  • Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Light shield in the walk in cooler.
  • Basic - Nonfood-contact equipment in poor repair. Blast chiller missing the panel inside the door.
  • Basic - Old labels stuck to food containers after cleaning. Storage containers on the rack in the rear
  • Basic - Reach-in cooler shelves with rust that has pitted the surface. Reach in cooler with chicken next to the cooking area
  • High Priority - Dented/rusted cans present. See stop sale. Three cans Guava marmalade dented in the seams. **Corrected On-Site**
  • Intermediate - Commercially processed ready-to-eat, potentially hazardous (time/temperature control for safety) food opened and held more than 24 hours not properly date marked after opening. Flans and cheese cakes in the front line cooler. Per manager the cheese cakes were prepped 3/17/14 **Corrected On-Site**
  • Intermediate - Food-contact surfaces encrusted with grease and/or soil deposits. Sandwich press
  • Intermediate - Interior of reach-in cooler soiled with accumulation of food residue. Inside the blast chiller
  • Intermediate - Ready-to-eat, potentially hazardous (time/temperature control for safety) food prepared onsite and held more than 24 hours not properly date marked. Flans in the reach in cooler at the frontline date marked 3/4/14
3/18/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. **Corrected On-Site**
9/25/2013Routine - FoodInspection Completed - No Further Action
  • Basic - Employee personal items stored in or above a food preparation area. Employee purse . **Corrected On-Site**
  • Intermediate - Food-contact surfaces encrusted with grease and/or soil deposits. Hopper above the yuca/ fries.
6/13/2013Routine - FoodInspection Completed - No Further Action
  • Basic - Build-up of grease/dust/debris on hood filters cooking area and above the fryers.
  • Basic - Drain cover(s) soiled throughout. Repaint.
  • Basic - Employee personal items stored with or above food, clean equipment and utensils, or single-service items. Prep area at rear cooking area. Drive thru window. **Corrected On-Site**
  • Basic - Food storage container/container lid cracked or broken. Rice container **Corrected On-Site**
  • Basic - Food stored in dry storage area not covered. Rice under the prep area at rear cooking area. **Corrected On-Site**
  • Basic - Shelf at the preparation table soiled with food debris , next to the chopping area frontline.
  • Basic - Single-service articles not stored inverted or protected from contamination. Found throughout **Repeat Violation**
  • High Priority - Toxic substance/chemical stored by or with single-service items. Cleaning solution hanging from the rack at the rear prep single service area. Hanging next to the cup lids at the drive thru window.
  • Intermediate - Food-contact surfaces encrusted with grease and/or soil deposits. Sandwich presses. inside the warmers at the frontline chopping area. **Repeat Violation**
3/8/2013Routine - FoodInspection Completed - No Further Action
  • Critical - Cooked potentially hazardous food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. Mojo sauce 50 degrees middle, 45 ends cooked 7/26/12.
  • Critical - Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. Open bottle of drinking water under the frontline register stored with othe drinks for customers. Corrected On Site.
  • Critical - Observed food-contact surfaces encrusted with grease and/or soil deposits. Fryer baskets are too encrusted .
  • Critical - Observed food-contact surfaces encrusted with grease and/or soil deposits. Inside the warmers with grill chicken.
  • Observed residue build-up on nonfood-contact surface. Underneath the cup holder rack at the ice machine -drive thru. Corrected On Site.
  • Observed single-service articles handled, displayed, or dispensed in a manner that allows for contamination. To-go containers on the top of the ice machine. Corrected On Site.
  • Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. Yoca ball 130 degrees, warming unit. Reheated to 192 degrees . Corrected On Site.
  • Critical - Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice). Mojo sauce [fresh garlic, oil, onion, cooked].
7/27/2012Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
11/22/2011Complaint FullCall Back - Complied
  • Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. Frontline reach in cooler. This violation must be corrected by : 1/22/11.
  • In-use utensil for nonpotentially hazardous food not stored in a clean, protected location. Knife used for chopping the cooked chicken is hanging from the soiled knife rack. Corrected On Site.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employee on the cookline with watch and wrist bands on her while cooking chicken.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Employees on the serving line with wrists bands, hanging jewlry on their hands. Corrected On Site.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Cheese cake 51 degrees, in the frontline reach in cooler from 11/20/11 per manager. Both thermometers were calibrated.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Les treches 58 degrees in reach in cooler at the frontline area.
  • Observed walk-in reach gasket torn/in disrepair. Frontline area.
  • Critical - Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice).
11/21/2011Complaint FullWarning Issued
  • Critical - Cooked poultry not reaching 165 degrees Fahrenheit for 15 seconds. Observed chef removing cooked chicken breast from the grill at 150 degrees. Chicken breasts were replaced on the grill to finish cooking. Final product 190/200 degrees. Corrected On Site.
  • Critical - No handwashing sign provided at a handsink used by food employees. Men's restroom.
  • Critical - No handwashing sign provided at a handsink used by food employees. Women's restroom.
  • Critical - Observed an employee with long fingernails working with exposed food.
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. Indide the cup holder next to the tropic chiller.
  • Observed build-up of grease on nonfood-contact surface. Hood filters very soiled .
  • Critical - Observed buildup of black substance around the dispensing nozzle of the tropic chiller. Corrected On Site.
  • Observed employee with no hair restraint. Cook at the cookline cooking chicken. Corrected On Site.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. Corrected On Site.
  • Critical - Observed food stored in a prohibited area. Observed the tea machine sitting on the top of the ice machine with the tea draining into ice.
  • Critical - Observed food-contact surfaces encrusted with grease and/or soil deposits. Plaintains hopper.
  • Critical - Observed food-contact surfaces encrusted with grease and/or soil deposits. Sandwich press very encrusted with food debris.
  • Critical - Observed food-contact surfaces encrusted with grease and/or soil deposits. Inside the stove.
  • Observed single-service articles handled, displayed, or dispensed in a manner that allows for contamination. Serving containers left unprotected in the dry storage. Corrected On Site.
  • Observed single-service articles stored without protection from contamination. Coffee filters in the dry storage. Corrected On Site.
  • Observed soiled knife stored inside the knife holder.
  • Observed water draining into a bucket from the new drinks container at the frontline counter.
  • Plumbing system in disrepair. Handsink at the cookline faucet broken off.
  • Critical - Reheated food for hot holding not reaching 165 degrees Fahrenheit within 2 hours. Chicken soup reheated to 159 degrees for the hotline . Soup reheated to 175 degrees . Corrected On Site.
  • Critical - Reheated food for hot holding not reaching 165 degrees Fahrenheit within 2 hours. Red beans cooked from start, reheated, 131 degrees at the hotline. Reheated to 173 degrees. Corrected On Site.
7/14/2011Complaint FullInspection Completed - No Further Action
  • Violation: 15-31-1 Observed nonfood-contact equipment in poor repair. Soap dispenser at the handsink at the cookline.
  • Violation: 15-31-1 Observed nonfood-contact equipment in poor repair. Soap dispenser in the women's restroom.
1/5/2011Routine - FoodCall Back - Complied
  • Critical. Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice).
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Cheese 53 degrees, guava cheese pie 52 degrees, keylime pie 52 degrees, smoothie base 53 degrees, tres leches 52 degrees, sour cream 52 degrees, reach in coolers at the frontline counter. This violation must be corrected by : 1/5/11.
  • Critical. Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. Frontline coolers not maintaining the proper temperature.
  • Critical. Observed food stored on floor in the walk in freezer .
  • Observed nonfood-contact equipment in poor repair. Soap dispenser at the handsink at the cookline.
  • Observed nonfood-contact equipment in poor repair. Soap dispenser in the women's restroom.
  • Observed reach-in cooler gaskets at the frontline counter torn/in disrepair.
  • Critical. Prep surface not sanitized after contamination and prior to use. The tumbler for the seasoning of chicken inside have a very high raw chicken odor.
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. Baking trays too encrusted.
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. Sandwiche grill.
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. Detail cleaning on the fryers.
  • Critical. Observed interior of reach-in cooler soiled with accumulation of food residue. Inside/outside the reach in cooler next to the tumbler .
  • Observed build-up of grease on nonfood-contact surface. Detail cleaning on the entire cookline.
  • Observed residue build-up on nonfood-contact surface. Lid holder areas.
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface of the warmer.
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. Detail cleaning on the knife holder.
  • Equipment and utensils not properly air-dried. Storage containers on the shelf next to the prep sink.
  • Observed utensils stored in crevices between equipment. Chopping knives stored between the wall and the knife holder at 3-compartment sink. Corrected On Site.
  • No suitable facilities provided to store employee clothing and other possessions. Employee cellphone in the food prep area. Corrected On Site.
  • Critical. Hotel and Restaurant license not properly displayed. License displayed is 2007.
1/4/2011Routine - FoodWarning Issued
  • Critical. Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice).
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. [Lila's desserts 51 degrees, blue cheese 55 degrees, flan 50 degrees in the reach cooler at the counter area].
  • Critical. Observed employee switch from working with raw chicken failed to wash his hands after loading the new seasoning machine with the raw chicken, handled the ice scoop. Corrected On Site.
  • Critical. Observed an employee with long fingernails working with exposed food.
  • Critical. Lack of use of chemical test kit when using chemical sanitizer at three-compartment sink/warewashing machine. [Employee using the chlorine strip to test the quaternary solution in the bucket at the cookline]. Corrected On Site.
  • Critical. Observed soiled reach-in cooler gaskets at the cooler at the drive thru window. Repeat Violation.
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. [Detail cleaning on the sandwiche press].
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. [Detail cleaning on all the grills at the cookline, too encrusted]. Repeat Violation.
  • Observed build-up of mold-like substance inside the nonfood-contact surface of the handsink at the cookline .
  • Observed clean utensils/equipment stored in dirty drawers, racks, or between equipment/walls. [Soiled knives stored inside the knife rack]. Corrected On Site.
  • Observed grease on the ground and/or pad around grease receptacle at the dumpster area. The dumpster area not maintained clean. Repeat Violation.
  • Observed floor and wall junctures not coved in the hallway and dry storage area. Repeat Violation.
  • Observed food debris accumulated on kitchen floor underneath the equipment/racks .
  • Observed dusty ceiling tiles and/or wall at the rear cookline, over the frontline areas . Repeat Violation.
7/19/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice). [Chicken soup 49 degrees cooked on 6/3/10].
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. [Plantains at the cookline 48 degrees] Corrected On Site. {Iced}.
  • Critical. Cooked potentially hazardous food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. [Two containers of chicken soup 49 degrees in the walk in cooler].
  • Critical. Observed employee eating in a food preparation or other restricted area. [Employee eating rice at the drive thru window].
  • Observed chicken cutting board grooved/pitted and no longer cleanable, at the two compartment prep sink .
  • Nonfood-contact equipment not designed and constructed in a durable manner. [Compressor in the walk in cooler leaking].
  • Critical. Observed accumulation of mold-like substance in prep compartment sink. Corrected On Site.
  • Critical. Observed soiled reach-in cooler gaskets at the cookline .
  • Critical. Observed soil residue on the rice, flour storage containers.
  • Critical. Observed encrusted, soiled material on tomato/onion slicer.
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits, inside the warmer. Corrected On Site.
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. [ All the grills at the cookline thorough cleaning].
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. [Top of the ice machine ].
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. [Maintain handsinks clean].
  • Critical. Cold water not provided/shut off at employee handwash sink at the cookline in the rear.
  • Critical. Hot water not provided/shut off at employee hand wash sink at the cookline in the rear.
  • Plumbing system in disrepair on the handsink at the cookline in the rear.
  • Critical. Covered waste receptacle not provided in women's bathroom. [Sanitary napkin holder in women's restroom have no lid].
  • Observed garbage on the ground and/or pad around dumpster. [Maintain dumpster area clean].
  • Critical. Observed 1 dead roach on premises above the light cover in the rear. Corrected On Site.
  • Observed floor and wall junctures not coved {tiles} in the dry storage area.
  • Observed floor area(s) covered with standing water. [Broken floor tiles throughout, grout missing some places]
  • Observed floor area(s) covered with standing water in the walk in cooler.
  • Observed moldy ceiling air conditioning vent covers in the rear of kitchen .
  • Soiled aprons, or other uniform apparel not kept in a suitable container prior to laundering. [Soiled apron on the shelf at the food prep area in the rear]. Corrected On Site.
6/4/2010Complaint FullInspection Completed - No Further Action
  • No Violations Were Observed
3/8/2010Routine - FoodCall Back - Complied
  • Critical. Observed food stored on floor. [Cooking oil] Corrected On Site.
  • Critical. Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. [Oppm bucket at the prepline]. Corrected On Site.
  • Observed unnecessary items on the premise. [Bicycle in the dry food storage area].
2/1/2010Complaint FullInspection Completed - No Further Action
  • Critical. Displayed food not properly protected from contamination. [Sneeze guard at the condiment area is not adequately protected from sneezing, coughing etc., when customer is serving themselves at the area]. Repeat Violation. This violation must be corrected by : 3/8/10.
  • Critical. Observed food stored on floor. [Walk in freezer].
  • Observed cutting board grooved/pitted and no longer cleanable. [Shopping board at the frontline].
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. [Detail cleaning at the cookline area].
  • Critical. Observed food-contact surface underneath the coffee filter holder with soil deposits.
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. [Condiment area].
  • Critical. Hot water not provided/shut off at employee hand wash sink. [Handsink next to the ice machine]. Repeat Violation.
  • Observed wall soiled with black debris in the walk in cooler.
  • Critical. Observed unlabeled spray bottle. [Oil at the cookline].
1/8/2010Routine - FoodWarning Issued
  • Critical. Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice). [Black beans].
  • Critical. Observed processed ready-to-eat, potentially hazardous food held more than 24 hours not properly date marked after opening.
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. [Black beans 55 degrees, cooked 8/9/09].
  • Critical. Displayed food not properly protected from contamination. [Sneeze guard at the condiments area in the dining area not adequately protecting the food].
  • Critical. Observed bare hand contact of ready-to-eat food by employees and establishment has no approved Alternative Operating Procedure in effect. [Employee using a bucket with her bare hand scooping the ice]. Corrected On Site.
  • Critical. Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. [Employee on the food line serving food]. Corrected On Site.
  • Observed employee with no hair restraint. [Employee at the serving line] Corrected On Site.
  • Observed equipment in poor repair. [Reach in cooler at the frontline counter misaligned - not closing].
  • Critical. Observed incorrect chemical test kit provided when using chemical sanitizer at three-compartment sink/warewashing machine. [Using chlorine test kit in the quat solution]. Repeat Violation.
  • Dishware/utensils not soaked prior to being placed in sink/dishmachine.
  • Observed old food stuck to clean dishware/utensils. Repeat Violation.
  • Rinse solution not clean.
  • Wash solution not clean.
  • Critical. Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. [Oppm in bucket ] Corrected On Site.
  • Critical. Observed soiled reach-in cooler gaskets. [Reach in cooler at the frontline counter].
  • Critical. Observed food-contact surfaces encrusted with grease and/or soil deposits. [Plantain hotline unit].
  • Equipment and utensils not properly air-dried. [Metal containers on the rack at the warewashing area]. Repeat Violation.
  • Critical. Hot water not provided/shut off at employee hand wash sink. [Handsink next to the ice machine -89 degrees ].
  • Critical. Observed handwash sink used for purposes other than handwashing. [Handsink being used to dump food].
  • Observed food debris accumulated on kitchen floor. [Under handsink, ice machine area].
  • Observed personal care item stored with food. [Employee purse on the top of the buns at the frontline counter]. Corrected On Site. Repeat Violation.
8/11/2009Routine - FoodInspection Completed - No Further Action
No report available. 6/8/2009Routine - FoodInspection Completed - No Further Action
No report available. 4/28/2009Routine - FoodInspection Completed - No Further Action
No report available. 7/11/2008Complaint FullInspection Completed - No Further Action

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