Agencies involved in consumer protection include the Agriculture Department's Division of Food Safety, which operates inspection programs to protect consumers, and the Commerce Department's Office of Consumer Affairs (created in 2002), which protects consumers from abusive lending practices through education, fielding complaints, referring borrowers to organizations that can assist them, and initiating enforcement action if lending laws are violated. The Ohio Consumers' Counsel acts to protect the interests of residential consumers of public utilities and works to educate consumers about utility issues and resolve consumer complaints. The Attorney General's Office resolves consumer complaints and enforces consumer protection laws.