Horrible!!!!! Ruined my event. I asked for a 12 person cake with teady bear and ballons coming out and ontop with cross. White and gold ballons. Cake to be white with gold trim. Paid $200 for it. She showed me what she supposedly did before and I picked that and sent multiple pics of what I wanted. What I got was not even round ballons with 40 person huge cake. They didn't even want to give me q box to put them in. I made them make a box for it. Crosses look horrible. I mean I have no words!!!!!!!! And the owner was mean and horrible. Made me cry!!!!! The cake looked dirty ontop and what's worse it was horrible taste like they made it 3 or 4 days ago. The message was suppose to be top. The cake looks broken like a child made it. Nothing about this is professional. Trim is broken part not connecting in multiple places.