AT&T locations in Oklahoma City, OK

I had a really bad experience at the AT&T store just west of Penn & Memorial Rd in Oklahoma City. Writing a negative review is a first for me. I try to be fair to all.

I needed a new phone after finding mine had gone through the laundry wash cycle. It was an iPhone- which I've never really loved.

The sales associate said at least (5) five times, it would be best to stay with an iPhone. I told him upfront I didn't want to replace with another iPhone & repeatedly he kept pushing only an iPhone.

After I repeatedly telling him no iPhone, he left me alone to pick out an overwhelming array of smartphones. I picked the LG G Vista since my daughter loved her LG.

This phone is more user friendly than the iPhone and I love it.. However, had I known what little RAM it had, I would have stepped up to a LG G3. I wish he would have at least mentioned this fact. He failed to look up our 4-person group upgrades, which I know had 2 upgrades I could have used. My fiance pays the bill and gladly wanted me to take one of the upgrades.

When I mentioned this the SA proceeded to talk in circles. I should have just left the store. Instead of looking up ways to save some $ with our current group plan, he somehow convinced me to pay the full purchase price either in installments on our plan, less tax, or outright- which I ended up doing- shelling out the full amount with a phone that won't grow with my needs.

I feel duped. He was basically saying I couldn't learn a different type of cell. Once I found the G Vista- attractive because of large screen, he never even pointed out the differences between the G Vista & G3 which is marginally smaller but packs so much more punch.

Hence, I paid full price for a budget model, when I would have gladly paid extra had I known about the G3.

Now after a week I'm out a $35 restocking fee and the glass I added (I can't blame him for that) which was $45, I believe.

The lack of care after he knew I wouldn't go iPhone again was awful. Come to find out he owned an LG which again is so user friendly & better than my past iPhones. My in-store experience was simply TERRIBLE, I'm sorry to say. I will always do this online for future. I'll return the phone I purchased 1 week ago, then work with an online associate for the upgraded LG G3, who will find ways to get me the best deal on this phone versus an in-store SA who insinuated I couldn't learn a new phone. How wrong he was!

Very good and the people that work there and nice and they help you with anything you need and they got good Quality of phones and I will alway stay with AT&T because they are a lot better than any one yells and there iPhones are awesome and I try to tell every one about AT&T because it's one of the best phone company out there and there internet is really good my buddy has it and he have never really had any problem with it and there tv sever is also really good and they have a lot of really good selection of Chanel's really good quality tv I like and they have my vote on all there stuff