Qdoba Mexican Grill #2533, 1673 Marketplace Drive SE, Caledonia, MI - Restaurant inspection findings and violations



Business Info

Restaurant: Qdoba Mexican Grill #2533
Address: 1673 Marketplace Drive SE, Caledonia, MI
Total inspections: 3
Last inspection: Jan 18, 2012
Score
(the higher the better)

98

Ratings Summary

Based on 1 vote

Overall Rating:
*
1.0
Ratings in categories:
Food:
*
1.0
Service:
*
1.0
Price:
*
1.0
Ambience:
*
1.0
Cleanliness:
*
1.0

Restaurant representatives - add corrected or new information about Qdoba Mexican Grill #2533, 1673 Marketplace Drive SE, Caledonia, MI »


Inspection findings

Inspection Date

Inspection Score
(the higher the better)

  • Clean equipment and utensil(s) Equipment Location: On the drainboard Problem: Stored/stacked wet
  • Hair restraint Location: Over the food containers Problem: Not worn on head/hair
Dec 17, 2010 98
  • Clean equipment and utensil(s) Equipment Location: On the drainboard Problem: Stored/stacked wet
Jul 7, 2011 99
  • Clean equipment and utensil(s) Equipment Location: On the drainboard Problem: Stored/stacked wet
  • Hair restraint Location: Over the food containers Problem: Not worn on head/hair
Jan 18, 2012 98

Questions about Qdoba Mexican Grill #2533:

Upon entering the location, I first noticed that the hand sanitizer dispenser in the line was empty and had a wad of chewing gum stuck to the front of it. Gross. No one felt like taking care of that? At the counter, the food was strewn about and was not neat and the employees couldn't be bothered to clean up the food spilling all over into other containers; this is dangerous for people with food restrictions and dietary preferences. The employees here don't care.
,

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×

1 User Review:

Tabitha Maloley

Added on Sep 29, 2022 3:51 PM
Visited on Sep 29, 2022 4:00 PM
Food:
*
Service:
*
Price:
*
Ambience:
*
Cleanliness:
*
Hi there. I attempted to patronize your Qdoba, store 2533, and had such a bad experience I can't even really call it an experience. I say this because when I entered the customer-less store there were 4 employees present up front and NONE of them even acknowledged me and I left empty-handed.

Upon entering the location, I first noticed that the hand sanitizer dispenser in the line was empty and had a wad of chewing gum stuck to the front of it. Gross. No one felt like taking care of that? At the counter, one employee was finishing an online order and did not remove her attention at all from this order. While she was finishing, another employee emerged from the back but to help this employee finish the nearly-already-finished order and did not greet me, even though we made eye contact.

At this point, I make eye contact with yet another employee who is in the back behind the counter. She didn't acknowledge me either but instead just decided to switch her eye contact between me and the two others up front handling their finished order. Still, no one has said a single thing to me. I'm standing at the counter, ready to order. I'm not distracted or acting like I'm not ready at all. No one could even be bothered to tell me they'd be with me in a moment.

The straw that broke the camel's back here was when a fourth employee emerged, saw me, but instead decided to horse around with the two ladies up front. Yes, horsing around. The young man was playfully/aggressively hugging another employee and playing around by the register...

I had had it by then and made it a point of walking past the register and out the door with nothing. Not one of those employees tried to reconcile and one of them even shouted "BYE" as I left.

This is hands-down the worst Qdoba location how and this one has a 4.7* rating on UberEats is beyond me. In the end, I think I'm grateful and dodged a bullet. Just looking at how messy and disgusting the food counter was, I'm pretty sure I would not have enjoyed my order.

No one at that store gives a single care about customers.Right now, I'm awaiting an UberEats order from a completely different location with a better rating and, yes, I'm willing to pay extra on that delivery charge.
Would you recommend Qdoba Mexican Grill #2533 to others? No
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Restaurants in neighborhood

Name

Address

Distance

Biggby Coffee #175 6082 Kalamazoo Avenue SE, Grand Rapids 0.00 miles
Outback Steakhouse 3650 28th Street SE, Grand Rapids 0.00 miles
Subway 1801 Marketplace Drive SE, Caledonia 0.07 miles
Bob Evans Farms Inc #152 6565 Kalamazoo Avenue SE, Grand Rapids 0.19 miles
Russ' Restaurant Alpine 3531 Alpine Avenue NW, Grand Rapids 0.20 miles
Wendys Old Fashion Hamburgers #28 3922 Lake Michigan Drive NW, Grand Rapids 0.21 miles
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