Hi there. I attempted to patronize your Qdoba, store 2533, and had such a bad experience I can't even really call it an experience. I say this because when I entered the customer-less store there were 4 employees present up front and NONE of them even acknowledged me and I left empty-handed.
Upon entering the location, I first noticed that the hand sanitizer dispenser in the line was empty and had a wad of chewing gum stuck to the front of it. Gross. No one felt like taking care of that? At the counter, one employee was finishing an online order and did not remove her attention at all from this order. While she was finishing, another employee emerged from the back but to help this employee finish the nearly-already-finished order and did not greet me, even though we made eye contact.
At this point, I make eye contact with yet another employee who is in the back behind the counter. She didn't acknowledge me either but instead just decided to switch her eye contact between me and the two others up front handling their finished order. Still, no one has said a single thing to me. I'm standing at the counter, ready to order. I'm not distracted or acting like I'm not ready at all. No one could even be bothered to tell me they'd be with me in a moment.
The straw that broke the camel's back here was when a fourth employee emerged, saw me, but instead decided to horse around with the two ladies up front. Yes, horsing around. The young man was playfully/aggressively hugging another employee and playing around by the register...
I had had it by then and made it a point of walking past the register and out the door with nothing. Not one of those employees tried to reconcile and one of them even shouted "BYE" as I left.
This is hands-down the worst Qdoba location how and this one has a 4.7* rating on UberEats is beyond me. In the end, I think I'm grateful and dodged a bullet. Just looking at how messy and disgusting the food counter was, I'm pretty sure I would not have enjoyed my order.
No one at that store gives a single care about customers.Right now, I'm awaiting an UberEats order from a completely different location with a better rating and, yes, I'm willing to pay extra on that delivery charge.
Would you recommend Qdoba Mexican Grill #2533 to others? No
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