Daniel Llargues, a FEMA broadcast specialist interviews Kenneth Gerald St. Germain, one of the owners of a Pierre Part Hardware store, a family-owned business in Pierre Part, La. The store was able to stay open during Hurricane Isaac because they had implemented a disaster operations plan that FEMA had created to assist business prepare for potential disasters. FEMA produces videos highlighting the work being done by various specialists when assisting in disaster recovery. Photo by Patsy Lynch/FEMA