Hi guys. I have to tell you, something's wrong. Something is really wrong with the way people are doing business with each other. More importantly something is really wrong with the way people are treating each other. In this presentation I am giving 3 examples where I personally have experienced a lack of customer service or just plain out-and-out rudeness and discourteousness. In each of these situations I have tried to tell it exactly like it was, word-for-word. I am not embellishing it just...