Shell Oil gives it's opinion.

I recently sent a letter(online) to shell Oil complaining that I had not gotten my most recent bill (I don't always use my shell card) and when I did I was late making payment therefore would be of course reported to the big three credit reporting agencies. I had never had and marks against my credit score and was somewhat upset but decided it wasn't the end of the world so I would write Shell and dispute as generally recommended. Truth is I really never did get this statement and wonder if this is some new tactic to collect $ by the credit or Oil companies. Also I don't know who monitors Shells web-mail site but take a look at the weird language in their reply....letter included below. This letter comes from Houston Tx., not Amsterdam.
Hello sir, we have received your email informing us of the details that had happend with your credit score, although we would like to correct things and some details just to assist you. Unfortunately we cannot. We apologize. It is only right for you to speak with Shell Credit Card department for they have access to your account. here is their number [Mod] [COLOR=red][B]Deleted commerical phone number. We do not allow comments regarding commerical business's[/B][/COLOR]. [/Mod]press option 1 then 1 (mastercard) or press option 2 then 6 (gas card). :smack:

rumple21