Welcome to City-Data.com Forum!
U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > Blogs > RELORoundTable
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
RELORoundTable is a mutually supportive but commercially neutral learning environment where visitors can discuss the trials and tribulations of movin’.

Still having conundrums? You're invited to hobnob with the pros at the RELO RoundTable Forums, or join me at the Moving and Relocation page at Examiner.com where we discuss a wide range of topics about local, intrastate, interstate and international relocation issues.
Rate this Entry

How to Find a Reputable Mover: Request and Then Verify the Mover's Credentials

Posted 03-22-2009 at 11:14 AM by RikkiTikki
Updated 02-20-2010 at 10:07 AM by RikkiTikki


You’d think it’d be obvious that anyone shopping for moving and storage services would want to check out any company that they were planning to surrender all of their worldly possessions and life’s memories to.

The process of ‘moving’ has always conveyed change – either a physical transfer of motion or action, or an emotional response. Unfortunately, the personal life changes affected by the process of relocation planning can become so overwhelming for some that it makes it difficult for them to make good buying decisions.

Don’t become a victim of an unscrupulous moving or storage company or relocation broker. Do your homework!

After you’ve obtained each potential vendor’s company details and licensing info, confirm everything is in order. You can verify a company’s information by checking with your secretary of state’s office or state corporation commission. Coordinated Legal provides a convenient resource here.

Twenty-six states have state mover’s associations. Collectively these organizations represent the highest standards of moving and storage professionals by providing the public with resources to assist in making their vendor decision easier. Check with them or the American Moving and Storage Association if a mover claims membership.

The self storage industry is represented in thirty-five states and Canadian provinces. Like the mover’s associations, these professional groups function to protect the interests of those in need of do-it-yourself storage facilities or mobile/portable container options.

In some states like California, Illinois, and Georgia, consumers can easily check a properly licensed company’s service and complaint records at the state commerce commission or public utility websites.

For interstate moves, you can check a company’s credentials, size and safety record, authority history and complaint record using the Federal Motor Carriers Safety Administrations Search Movers & Complaint History tool at the Protect Your Move.gov website.

Things you should consider when making your decision are:
  • Fleet Size – Does the company have dispatch control over enough licensed equipment to meet their pick up and delivery service commitments for all of their customers? A company with only one truck is going to have a difficult time handling more than one customer in different locations at the same time. Beware of small household goods movers and move brokers who advertise themselves as a "Van Line" or "Vanline". Check their number of licensed drivers and equipment, and scope of operation.
  • Location – Is it practical to expect the carrier to be able to service your shipment from their location with the amount of equipment that they have qualified?
  • Tenure – How long has the company been involved in interstate moving? Does their motor carrier or brokerage authority have unexplained interruptions or gaps in their service?
  • Complaint History – What is the frequency and type of complaints the company has received? No company is perfect and it’s normal for many established, reputable interstate movers and brokers to have some criticisms. Are the number of records and nature of complaints consistent with their size and tenure?
Don’t choose the company with the lowest price when making your carrier selection. Pick the one that will provide the best value!

You won't be disappointed!

Still at your wit’s end? Join me at RELORoundTable – a gathering place where interested visitors can participate in a mutually supportive but commercially neutral learning environment that deals with the trials and tribulations of movin’.
Views 771 Comments 0
Total Comments 0

Comments

 

All times are GMT -6. The time now is 10:18 AM.

© 2005-2024, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Contact Us - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37 - Top