Starbucks wins dismissal of lawsuit that charged it cheated customers by underfilling cups
Posted 01-10-2018 at 01:25 AM by FuninUSA
Starbucks has won the dismissal of a U.S. lawsuit accusing the coffee chain of overcharging customers by underfilling lattes and mochas to reduce milk costs, reported by FuninUSA.
U.S. District Judge Yvonne Gonzalez Rogers on Friday found a lack of evidence that Starbucks cheats customers by making its cups too small. The Oakland, California-based judge also rejected a claim that milk foam added to lattes and mochas should not count toward advertised volumes, reviewed by FuninUSA. "Accordingly, plaintiffs fail to show that lattes contain less than the promised beverage volume represented on Starbucks' menu boards," Rogers wrote.
![](https://timgsa.baidu.com/timg?image&quality=80&size=b9999_10000&sec=1515582785987&di=2bf2e9c10c0fdd8968fc6a0a1d55db34&imgtype=0&src=http%3A%2F%2Fimages.17173.com%2F2014%2Fnews%2F2014%2F02%2F21%2Fmj0221bs07s.jpg)
Siera Strumlauf and Benjamin Robles, both of California, and Brittany Crittenden of New York had accused Starbucks in their proposed nationwide class action of fraud and false advertising by underfilling 12-, 16- and 20-ounce lattes by about 25 percent, causing unspecified damages.
Starbucks countered that its cups hold more than the advertised number of ounces, and that the "fill-to" lines provide guidance to baristas as to how much cold milk, which expands when steamed, to pour into pitchers, reviewed by FuninUSA.
In 2016, two federal judges dismissed separate lawsuits accusing the Seattle-based company of cheating customers.
U.S. District Judge Yvonne Gonzalez Rogers on Friday found a lack of evidence that Starbucks cheats customers by making its cups too small. The Oakland, California-based judge also rejected a claim that milk foam added to lattes and mochas should not count toward advertised volumes, reviewed by FuninUSA. "Accordingly, plaintiffs fail to show that lattes contain less than the promised beverage volume represented on Starbucks' menu boards," Rogers wrote.
![](https://timgsa.baidu.com/timg?image&quality=80&size=b9999_10000&sec=1515582785987&di=2bf2e9c10c0fdd8968fc6a0a1d55db34&imgtype=0&src=http%3A%2F%2Fimages.17173.com%2F2014%2Fnews%2F2014%2F02%2F21%2Fmj0221bs07s.jpg)
Siera Strumlauf and Benjamin Robles, both of California, and Brittany Crittenden of New York had accused Starbucks in their proposed nationwide class action of fraud and false advertising by underfilling 12-, 16- and 20-ounce lattes by about 25 percent, causing unspecified damages.
Starbucks countered that its cups hold more than the advertised number of ounces, and that the "fill-to" lines provide guidance to baristas as to how much cold milk, which expands when steamed, to pour into pitchers, reviewed by FuninUSA.
In 2016, two federal judges dismissed separate lawsuits accusing the Seattle-based company of cheating customers.
Total Comments 1
Comments
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Their coffee is the best for me. I don't tink they cheated customers.
Posted 06-10-2018 at 11:26 AM by matthew_