Does the moving company or relocation provider you’re considering have a physical ‘bricks and mortar” business address? A real place you could visit, if necessary, to see the quality of their operation or obtain supplies?

Beware of companies that don’t provide easy access to contact information in their advertisements or on their website, have no business documents, or, when asked, are hesitant to provide you with their physical business address, direct phone number, or administrative...

One of the biggest considerations shoppers often overlook while researching moving or storage service options is the kind of dispute resolution programs each company participates in. This can be important when relocating since logistic problems and handling issues occasionally result in loss, damage or delay in service.

Interstate household goods motor carriers and property brokers licensed by the Federal Motor Carrier Safety Administration (FMCSA) must, by law, have an arbitration...

When it comes to movin’, two things are certain. It’s expensive and it can be dangerous. Before getting started, it’s a good idea to determine your risk in your relocation decision. Here are some things to consider when making arrangements for full service or do-it-yourself moving and storage services.

Liability, Cargo, and Property Damage Insurance
Most municipal, state and federal governments require proof of liability, cargo, and property damage insurance” before they’ll...

Congress deregulated the trucking industry in 1980 to increase business competition among those involved in interstate commerce. Within a very short period, an industry with several hundred carriers quickly grew to over 20,000+ nationwide. Overnight, consumers considering relocation were faced with many new price and service level options offered by a multitude of unknown service providers.
Fifteen years later, Congress closed the Interstate Commerce Commission – the federal watchdog responsible...

One of the more frequent complaints that the Federal Motor Carrier Safety Administration (FMCSA) receives from consumers involves the unexpected and supposedly “arbitrary” increase in cost that an interstate household goods motor carrier and/or move broker tries to negotiate on loading day.

Many of these reports are filed by shippers who initially obtained “rock bottom”, “budget” or “deeply discounted” quotes for their moves by shopping for a “ballpark” phone estimate...