I recently sent a letter(online) to shell Oil complaining that I had not gotten my most recent bill (I don't always use my shell card) and when I did I was late making payment therefore would be of course reported to the big three credit reporting agencies. I had never had and marks against my credit score and was somewhat upset but decided it wasn't the end of the world so I would write Shell and dispute as generally recommended. Truth is I really never did get this statement and wonder if this...