Tokyo Express, 7647 Granby St., Norfolk, VA - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Tokyo Express
Address: 7647 Granby St., Norfolk, VA
Type: Full Service Restaurant
Phone: 646 575-2716
Total inspections: 13
Last inspection: 03/11/2016

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Inspection findings

Inspection date

Type

Ensure food manager certificates are renewed before expiration.
  • Hands - Where to Wash (corrected on site)
    Observation: A food employee was observed cleaning their hands in a food preparation sink or a sink used for utensil washing.
    Correction: Instruct food employees to clean their hands in a handwashing lavatory. Food employees may not clean their hands in a sink used for food preparation or utensil washing.
  • Utensils - In-Use; Between-Use Storage (corrected on site)
    Observation: Knives observed improperly stored between use (between prep unit and wall).
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F and the container.
  • Critical: Time as a Public Health Control* (corrected on site)
    Observation: Chicken for which time rather than temperature is being used as a control was not labeled or otherwise marked with a 4 hour cook, serve or discard by time.
    Correction: Discard food that is not cooked and served or served if ready-to-eat within 4 hours from the point in time when the food is removed from temperature control. Clearly label or otherwise mark the food with a 4-hour cook-serve or serve by time.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (corrected on site)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: back kitchen prep table, auxillary flat top grill.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Equipment and Utensils - Before Use After Cleaning* (corrected on site)
    Observation: The food-contact surfaces of the following equipment were not observed sanitized: knife
    Correction: After cleaning and rinsing of the food-contact surface, the surface shall be effectively sanitized before coming in contact with food and before use.
  • Personal Care Items - Storage (corrected on site)
    Observation: Personal care items stored in such a way that they could contaminate food prep services in the back kitchen room.
    Correction: All personal care items, medicines and first aid supplies must be stored in such a way to prevent potential contamination of food, food contact items, equipment, utensils, linens, single-service and single-use articles.
  • Conformance with Approved Procedures (repeated violation)
    Observation: Temperature logs are not being maintained by the establishment.
    Correction: Maintain accurate temperature logs.
03/11/2016Routine
Maintain temperature logs and parasite destruction records. Renew food manager certification in a timely manner. Certified food manager class schedule given to the establishment.
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site) (repeated violation)
    Observation: Unwrapped or uncovered food in the reach-in freezer and front refrigerator.
    Correction: Protect food from cross contamination by storing food in packages, covered containers, or wrappings.
  • Records; Creation and Retention
    Observation: No parasite destruction records maintained for raw, raw marinated, partially cooked or marinated-partially cooked fish that are served or sold in ready-to-eat form.
    Correction: Record the freezing temperature and time to which the fish are subjected and retain the records at the food establishment for 90 calendar days beyond the service or sale of the fish.
  • Single-Service and Single-Use Articles, Use Limitation (corrected on site)
    Observation: Manufacturer containers were observed reused for the storage of shrimp.
    Correction: Discontinue the reuse of single-use containers for shrimp storage. Provide approved reusable food storage containers designed for your food storage needs.
  • Critical: Handwashing - Using a Handwashing Lavatory* (corrected on site)
    Observation: The front counter handwashing sink was observed used for purposes other than handwashing.
    Correction: Discontinue use of the front handwashing sink for any purpose other than handwashing.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The bottom shelf on the prep table in the back room is noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Conformance with Approved Procedures (corrected on site) (repeated violation)
    Observation: Temperature logs are not being maintained by the establishment.
    Correction: Maintain accurate temperature logs.
12/03/2015Routine
Recommended for health permit renewal.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent
    Observation: The chair in the kitchen is not constructed of nonabsorbent material.
    Correction: Nonfood contact equipment that is exposed to splash, spillage, food soiling, or requires frequent cleaning must be smooth, durable, and nonabsorbent.
  • Critical: Toxics - Common Name/working Containers of Toxics* (corrected on site) (repeated violation)
    Observation: The chlorine bottle was not observed to be properly labeled with contents.
    Correction: Working containers of toxic items are to be properly labeled with contents. Identification of these containers with the common name of the material helps prevent the dangerous misuse of the contents.
  • Conformance with Approved Procedures
    Observation: Temperature logs are not being maintained by the establishment.
    Correction: Maintain accurate temperature logs.
07/28/2015Routine
  • Hair Restraints - Effectiveness (corrected on site)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food clean equipment, utensils, and linens, and unwrapped single-service and single-use articles.
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site) (repeated violation)
    Observation: Unwrapped or uncovered food in the walk-in refrigerator.
    Correction: Protect food from cross contamination by storing food in packages, covered containers, or wrappings.
  • Critical: Time as a Public Health Control* (corrected on site)
    Observation: No written procedures for the use of time as a public health control with potentially hazardous foods.
    Correction: Provide written procedures for the use of time as a public health control. The procedures must include the following steps or practices: a. Food must be marked with the time within which it must be cooked, served or discarded. b. The food is served or discarded within four hours from the time when the food is removed from temperature control c. Food in unmarked containers or packages, or for which the time expires is discarded and d. Written procedures are maintained in the food establishment and made available to the regulatory authority upon request e. Once time is implemented as a control measure for potentially hazardous food, no other measures may be substituted.
  • Nonfood Contact Surfaces
    Observation: The nonfood contact surface of the table on top of the unused flat top grill is not designed or constructed to be easily cleanable.
    Correction: Remove the aluminum foil to provide a surface that is free of unnecessary ledges, projections, and crevices.
  • Non-Food Contact Surfaces (corrected on site)
    Observation: The nonfood contact surface of the food prep table in the back room had accumulations of grime and debris.
    Correction: Clean the surface at a frequency necessary to preclude accumulation of soil residues that become encrusted or attract insects and rodents.
  • Tableware - Soiled and Clean Tableware (corrected on site)
    Observation: Storage of soiled utensils was adjacent to clean utensils at the 3-compartment sink.
    Correction: Maintain separation of soiled and clean tableware to prevent contamination of clean items. Clean and sanitize any contaminated tableware prior to use.
  • Premises - Maintaining Premises; Unnecessary Items and Litter (repeated violation)
    Observation: Facility is storing unnecessary items to the operation or maintenance of the establishment.
    Correction: Remove all unnecessary items from the facility. The presence of unnecessary articles, including equipment which is no longer used, makes regular and effective cleaning more difficult and less likely. It can also provide harborage for insects and rodents.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: The wall opposite of the 3-compartment sink is noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Critical: Toxics - Storage of Toxic Containers* (corrected on site)
    Observation: Containers of cleaner are not properly stored to prevent the contamination of food, equipment, utensils, linens or single service items.
    Correction: Containers of cleaner must be located in an area that is not above food, equipment, utensils, linens or single service items.
  • Toxics - Presence and Use Restriction
    Observation: Pest control chemicals found in the food establishment.
    Correction: Remove pest control chemicals from the food establishment and use a commercial pesticide company for pest treatment.
04/23/2015Routine
Ensure cleaning is done at a frequency that prevents the accumulation of grease and grime.
No violation noted during this evaluation.
01/29/2015Follow-up
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site) (repeated violation)
    Observation: Different types of raw animal foods stored in such a manner that may cause cross contamination.
    Correction: Separate types of raw animal foods from each other such as beef, fish, lamb pork, and poultry during storage, preparation, holding, and display by the following: (a) Using separate equipment for each type. (b) Arranging each type of food in equipment so that cross contamination of one type with another is prevented. (c) Preparing each type of food at different times or in separate areas.
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site)
    Observation: Unwrapped or uncovered food in the Kenmore freezer.
    Correction: Protect food from cross contamination by storing food in packages, covered containers, or wrappings.
  • Utensils - In-Use; Between-Use Storage (corrected on site)
    Observation: Dispensing utensil for ice is improperly stored between use.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F and the container.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (repeated violation)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: kitchen counters and ventilation hood/filters.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Handwashing - Using a Handwashing Lavatory* (corrected on site) (repeated violation)
    Observation: The handwashing facility located at the back room and front counter are blocked, preventing access by employees for easy handwashing.
    Correction: Access to the handwashing facilities identified above is to be available during all hours of operation. Remove the bowls preventing the use of the sinks.
  • Premises - Maintaining Premises; Unnecessary Items and Litter
    Observation: Facility is storing unnecessary items to the operation or maintenance of the establishment.
    Correction: Remove all unnecessary items from the facility. The presence of unnecessary articles, including equipment which is no longer used, makes regular and effective cleaning more difficult and less likely. It can also provide harborage for insects and rodents.
  • Critical: Toxics - Common Name/working Containers of Toxics* (corrected on site)
    Observation: Working containers of chlorine are not properly labeled.
    Correction: Working containers of toxic items are to be properly labeled with contents. Identification of these containers with the common name of the material helps prevent the dangerous misuse of the contents.
  • Personal Care Items - Storage (corrected on site)
    Observation: Personal care items stored in such a way that they could contaminate food and equipment in the back kitchen.
    Correction: All personal care items, medicines and first aid supplies must be stored in such a way to prevent potential contamination of food, food contact items, equipment, utensils, linens, single-service and single-use articles.
01/26/2015Routine
  • Critical: Food - Packaged and Unpackaged - Separation, Packaging, and Segregation* (corrected on site)
    Observation: Different types of raw animal foods stored in such a manner that may cause cross contamination.
    Correction: Separate types of raw animal foods from each other such as beef, fish, lamb pork, and poultry during storage, preparation, holding, and display by the following: (a) Using separate equipment for each type. (b) Arranging each type of food in equipment so that cross contamination of one type with another is prevented. (c) Preparing each type of food at different times or in separate areas.
  • Food Storage - Clean and Dry Location
    Observation: Food stored in a location where it is subject to splash, dust or other contamination.
    Correction: Store food where it is not exposed to splash, dust, or other contamination to prevent contamination. Install a splash guard on the handwashing sink to prevent food from being subject to splash.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: ventilation hood filters.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Handwashing - Using a Handwashing Lavatory* (corrected on site)
    Observation: The handwashing facility located at the sushi prep unit is blocked, preventing access by employees for easy handwashing.
    Correction: Access to the handwashing facility identified above is to be available during all hours of operation. Remove the rice cooker preventing its use.
10/22/2014Routine
Ensure temperature logs are kept accurate for all cooling units. Recommended for health permit renewal.
  • Critical: Food Contact with Equipment and Utensils* (corrected on site)
    Observation: Food in contact with soiled equipment or utensils.
    Correction: Use only cleaned and sanitized utensils or equipment during food preparation.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (corrected on site) (repeated violation)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: the secondary flat top grill (food debris).
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Toxics - Presence and Use Restriction
    Observation: Unnecessary poisonous or toxic materials found in the food establishment.
    Correction: Remove the pesticide container from the facility.
  • Conformance with Approved Procedures (repeated violation)
    Observation: Temperature logs are not being maintained by the establishment.
    Correction: Maintain accurate temperature logs.
07/23/2014Routine
  • Hands - Where to Wash (corrected on site)
    Observation: A food employee was observed cleaning their hands in a food preparation sink or a sink used for utensil washing.
    Correction: Instruct food employees to clean their hands in a handwashing lavatory. Food employees may not clean their hands in a sink used for food preparation or utensil washing.
  • Utensils - In-Use; Between-Use Storage (corrected on site) (repeated violation)
    Observation: Dispensing utensils improperly stored between.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F and the container.
  • Cloths - Wiping Cloths; Use Limitation (corrected on site) (repeated violation)
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Equipment and Utensils - Durability (corrected on site)
    Observation: Containers used to store vegetables are not constructed to be durable.
    Correction: Remove this item from the facility and replace with an approved unit as needed. Equipment and utensils must be capable of maintaining their original characteristics in order to be easily cleaned and to prevent contamination of food.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (corrected on site)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: under the flat top grills, the side of the flat top grill, flat top grill tables, and hibachi cart.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Equipment and Utensils - Hot Water and Chemical Sanitizing* (corrected on site)
    Observation: When tested, no sanitizer or a low concentration of chemical sanitizer was found in the sanitize basin.
    Correction: Provide chlorine sanitizer at proper concentration of 50-100 ppm and immerse or expose food contact surfaces to sanitizing solution for adequate time.
  • Critical: Handwashing - Using a Handwashing Lavatory* (corrected on site) (repeated violation)
    Observation: The handwashing facility located at the triple sink is blocked, preventing access by employees for easy handwashing.
    Correction: Access to the handwashing facility identified above is to be available during all hours of operation. Remove the stool preventing its use.
  • Maintenance Tools - Storing Maintenance Tools (corrected on site)
    Observation: Tools noted to be stored in food prep areas.
    Correction: Maintenance equipment supplies and tools such as brooms, mops, vacuum cleaners, and similar items must be stored so they do not contaminate food equipment, utensils, linens, and single-service and single-use articles.
  • Physical Facilities - Cleaning Frequency and Restrictions (corrected on site)
    Observation: The floor under the flat top grills is noted in need of cleaning.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
  • Conformance with Approved Procedures (repeated violation)
    Observation: Temperature logs are not being maintained by the establishment.
    Correction: Maintain accurate temperature logs.
03/26/2014Routine
  • Equipment and Utensils - Durability (repeated violation)
    Observation: The homemade dispensing utensil (CORRECTED DURING INSPECTION) and microwave is not designed and constructed to be durable.
    Correction: Remove this item from the facility and replace with an approved unit as needed. Equipment and utensils must be capable of maintaining their original characteristics in order to be easily cleaned and to prevent contamination of food.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: miso soup warmer (CORRECTED DURING INSPECTION) and the shelf under the large metal table in the sink room.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Critical: Handwashing - Using a Handwashing Lavatory* (corrected on site)
    Observation: The handwashing facility located at the triple sink and cookline is blocked, preventing access by employees for easy handwashing.
    Correction: Access to the handwashing facility identified above is to be available during all hours of operation. Remove the rice cooker and food containers in the basin preventing its use.
  • Dressing Areas and Lockers - Designation
    Observation: A designated area is not provided for employees clothing and other possessions
    Correction: Provide lockers or other suitable facilities for the orderly storage of employees clothing and other possessions
  • Personal Care Items - Storage (corrected on site)
    Observation: Personal care items stored in such a way that they could contaminate food and equipment in the triple sink room.
    Correction: All personal care items, medicines and first aid supplies must be stored in such a way to prevent potential contamination of food, food contact items, equipment, utensils, linens, single-service and single-use articles.
  • Conformance with Approved Procedures
    Observation: Temperature logs are not being maintained by the establishment.
    Correction: Maintain accurate temperature logs.
12/06/2013Routine
  • Hair Restraints - Effectiveness (corrected on site)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food clean equipment, utensils, and linens, and unwrapped single-service and single-use articles.
  • Ice Used as Exterior Coolant; Prohibited as Ingredient (corrected on site)
    Observation: Ice used as a medium for cooling the exterior surfaces of food is also for drink ice or used as food.
    Correction: Cease use of ice used as a cooling medium for food. Ice that has been in contact with unsanitized surfaces or raw animal foods may contain pathogens and other contaminants.
  • Utensils - In-Use; Between-Use Storage (corrected on site)
    Observation: Dispensing utensils improperly stored between.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F and the container.
  • Cloths - Wiping Cloths; Use Limitation (corrected on site)
    Observation: Wiping cloths improperly stored between use.
    Correction: Ensure wet wiping cloths are stored in a chemical sanitizer at the proper concentration between use.
  • Gloves; Use Limitation (corrected on site)
    Observation: Single-use gloves while worn during multi-tasked food preparation.
    Correction: Discard gloves when changing tasks and wash hands when changing from raw food to ready-to-eat (RTE) food preparation to prevent cross contamination. Single-use gloves shall be used for only one task such as working with RTE food or with raw animal food and used for no other purpose.
  • Food Storage - Clean and Dry Location (corrected on site)
    Observation: Food stored on the floor. Or Food stored less than 6"" above the floor.
    Correction: Elevate food storage onto approved shelving with minimum 6"" legs or casters.
  • Records; Creation and Retention
    Observation: No parasite destruction records maintained for raw, raw marinated, partially cooked or marinated-partially cooked fish that are served or sold in ready-to-eat form.
    Correction: Obtain a written agreement or statement from the supplier stipulating that the fish supplied are frozen throughout to a temperature of -4°F (-20°C) for 168 hours (7 days) in a freezer or at -31°F (-35°C) for 15 hours in a blast freezer.
  • Equipment and Utensils - Durability
    Observation: The microwave is not designed and constructed to be durable.
    Correction: Remove this item from the facility and replace with an approved unit as needed. Equipment and utensils must be capable of maintaining their original characteristics in order to be easily cleaned and to prevent contamination of food.
  • Critical: Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (corrected on site)
    Observation: The following utensils were observed soiled to sight and touch: knives at the cook line.
    Correction: Clean and sanitize these surfaces for food contact.
  • Kitchenware and Tableware (corrected on site)
    Observation: Unwrapped knives, forks, or spoons were not stored at the side counter with the handles up.
    Correction: To prevent contamination of the food and lip-contact surface, provide a means of storage where handles are presented to the employee or consumers.
09/13/2013Routine
All issues observed from the previous inspection on 7/01/13 have been corrected. Recommended for health permit renewal.
No violation noted during this evaluation.
07/03/2013Pre-Opening
- 2nd drainboard needed for triple sink.
- seal hole in the back of fan in walk-in refrigerator and walk-in freezer.
- seal holes in triple sink.
-reinstall ceiling tile above walk-in units.
-seal wood under ice machine.
- floor under wok is in need of cleaning
- ensure sushi display refrigerator is at at 38°F or below.
- obtain a metal stem food thermometer that can read 0°F - 220°F or greater.
- seal bare wood at the front counter.
- install more light at the cook line to obtain 50 or more foot candles of lighting.
- fix leak on the back mop sink.
-form 1-b has been given to the person in charge.

No violation noted during this evaluation.
07/01/2013Pre-Opening

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