Pho 2000, 13045 Worldgate Drive, Herndon, VA 20170 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Pho 2000
Address: 13045 Worldgate Drive, Herndon, VA 20170
Type: Full Service Restaurant
Phone: 703 464-0344
Total inspections: 6
Last inspection: 01/13/2016

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Inspection findings

Inspection date

Type

The purpose of this visit was to conduct a risk factor assessment.
Within ten days, submit a copy of additional CFM license.
Train employees to ensure ready-to-eat foods (such as basil, bean sprouts) are not handled with bare-hands as discussed during today's visit.
Thank you for your time. If you have any questions, please call (703) 246-2444.

  • Critical: No Bare Hand Contact with RTE Foods (corrected on site) (repeated violation)
    Observation: A food employee was observed handling the following ready-to-eat food using their bare hands: basil.
    Correction: Except when washing fruits and vegetables, food employees may not contact ready-to-eat foods using their bare hands. Employees shall use suitable utensils such as deli tissue, spatulas, tongs, or clean disposable gloves to handle all ready-to-eat foods. BASIL WAS WASHED AGAIN AT 3-VAT SINK.
  • Critical: Certified Food Manager/Presence Required (corrected on site) (repeated violation)
    Observation: There is no Certified Food Manager present at the beginning of the inspection.
    Correction: It shall be unlawful to operate a food establishment unless it is under the immediate control of a certified food manager. It is highly suggested that you have more than one employee with the food manager's license. Failure to have a certified food manager on site during ALL hours of operation including food preparation, food service, and cleaning/sanitizing of equipment/utensils will result in closure of the establishment. CFM ARRIVED AT THE BEGINNING OF THE INSPECTION.
01/13/2016Risk Factor
The purpose of this visit was to conduct a risk factor assessment.
The following two citations are documented as repeat:
Ensure a certified food manager is present at all times during food preparation.
Garlic and oil, butter, and bean sprouts are to be maintained at or below 41F as agreed during today's visit.
Repeat violations may result in further enforcement action.
Thank you for your time today. If you have any questions, please call (703) 246-2444.

  • Critical: Eating, Drinking, or Tobacco Use / Proper Food Employee Drinking Containers (corrected on site)
    Observation: A food employee was observed ]drinking by the 2DR prep cooler where they may contaminate food, clean equipment, utensils or other items needing protection.
    Correction: Food employees may only eat, drink, or use tobacco in a designated area like a dining room or office area. Employees shall not eat or drink in the kitchen areas, warewashing areas, or storage areas where items may become contaminated.
  • Critical: Food Protection from Contamination / Separate Raw from RTE (corrected on site)
    Observation: Raw animal food holding in a manner that may cause cross contamination of ready-to-eat food as follows: raw chicken above peppers in walk-in cooler.
    Correction: Food shall be protected from cross contamination by separating raw animal foods like poultry, beef, pork, seafood, and eggs during holding from ALL other foods such as cooked foods, ready-to-eat foods, washed produce, etc. Person in charge stored raw chicken on lower shelf.
  • Critical: Cold Holding of Potentially Hazardous Food at 41°F or less (corrected on site) (repeated violation)
    Observation: The following food items were observed cold holding at improper temperatures using a calibrated food temperature measuring device: garlic and oil, butter, bean sprouts, at 66F, 63F, 60F
    Correction: Potentially hazardous foods (time/temperature conrol for safety food) shall be held cold at a temperature of 41°F or below. ALL FOOD ITEMS DISCARDED.
  • Critical: Certified Food Manager/Presence Required (corrected on site) (repeated violation)
    Observation: There is no Certified Food Manager (CFM) present at the beginning of the inspection.
    Correction: It shall be unlawful to operate a food establishment unless it is under the immediate control of a certified food manager. It is highly suggested that you have more than one employee with the food manager's license. ORS Interactive, Inc. issues the required photo identification card with proof of successful completion of a certified food manager's exam. Failure to have a certified food manager on site during ALL hours of operation including food preparation, food service, and cleaning/sanitizing of equipment/utensils will result in closure of the establishment. CFM arrived at beginning of inspection.
  • Handwashing Cleanser, Available at Handwashing Facilities (corrected on site)
    Observation: Observed that hand soap was not provided at each handwashing sink.
    Correction: Provide hand soap at each hand sink to allow employees to properly wash their hands. Food employee provided handwashing soap at beginning of inspection.
07/31/2015Risk Factor
Ensure a certified food manager is present at all times during operation. Discussed methods for ensuring food safety for garlic in oil, butter, and bean sprouts.
Thank you for your time today. If you have any questions, please call (703) 246-2444.

  • Wiping Cloths / Use Limitation /Dry (corrected on site)
    Observation: Wiping cloths improperly used for the following activity: used to cover basil and noodles.
    Correction: Cloths shall not be used for any other purposes. For example, cloths shall not be placed under cutting boards to prevent the boards from sliding while in use. REMOVED BY PERSON IN CHARGE. PLASTIC WRAP WAS OBSERVED IN USE INSTEAD OF WET WIPING CLOTHS.
  • Wiping Cloths/Use Limitation/Wet Towel Storage (corrected on site) (repeated violation)
    Observation: Wet wiping cloths used for wiping counters and other equipment surfaces were observed stored on the prep refrigerator cutting boards..
    Correction: Wet wiping cloths are to be used for wiping counters and other equipment surfaces and are to be held in a chemical sanitizer solution at the appropriate concentration between uses. WET WIPING CLOTHS WERE REMOVED FROM CUTTING BOARDS.
  • Critical: Cold Holding of Potentially Hazardous Food at 41°F or less (corrected on site) (repeated violation)
    Observation: The following food items were observed cold holding at improper temperatures using a calibrated food temperature measuring device: bean sprouts at 61F, garlic in oil at 71F, and butter at 66F.
    Correction: Potentially hazardous foods (time/temperature conrol for safety food) shall be held cold at a temperature of 41°F or below. DISCARDED.
  • Equipment & Utensils / Air-Drying or Adequate Draining Required (corrected on site)
    Observation: Containers were found stacked while wet after cleaning and chemical sanitization.
    Correction: After cleaning and sanitizing, equipment and utensils shall be air-dried or used after adequate draining before contact with food. PERSON IN CHARGE SEPARATED CONTAINERS TO AIR DRY PROPERLY.
  • Critical: Certified Food Manager/Presence Required (corrected on site)
    Observation: There is no Certified Food Manager present at the beginning of the inspection.
    Correction: It shall be unlawful to operate a food establishment unless it is under the immediate control of a certified food manager. It is highly suggested that you have more than one employee with the food manager's license. ORS Interactive, Inc. (see handout provided) issues the required photo identification card with proof of successful completion of a certified food manager's exam. Failure to have a certified food manager on site during ALL hours of operation including food preparation, food service, and cleaning/sanitizing of equipment/utensils will result in closure of the establishment.
  • Hand Drying Provision / Individual, Disposable Towels (corrected on site) (repeated violation)
    Observation: Observed that paper towels were not provided at each handwashing sink.
    Correction: Provide paper towels at each hand sink to allow employees to properly dry their hands after handwashing. PERSON IN CHARGE PROVIDED TOWELS.
  • Cleaning Frequency for Physical Facilities
    Observation: Observed that the area under the dish machine and dry rack are in the kitchen are in need of cleaning.
    Correction: Clean the physical facilities at a frequency necessary to ensure the protection and safe preparation of food.
02/09/2015Routine
The purpose of this visit was to conduct a routine inspection. Employees have been reminded that Temperature Control for Safety (TCS) food items such as bean sprouts are required to be maintained below 41F or above 135F. Container of bean sprouts was placed in ice during today's visit to help bean sprouts maintain a temperature of 41F or below. Consumer advisory is required for meat products which may be served raw or undercooked. According to discussion with person in charge, beef is cooked prior to being used in pho. If you have any questions, please call (703) 246-2444. Thank you for your time today.
  • Critical: No Bare Hand Contact with RTE Foods (corrected on site)
    Observation: A food employee was observed handling the following ready-to-eat food using their bare hands: ready-to-eat shrimp.
    Correction: Except when washing fruits and vegetables, food employees may not contact ready-to-eat foods using their bare hands. Employees shall use suitable utensils such as deli tissue, spatulas, tongs, or clean disposable gloves to handle all ready-to-eat foods. BARE HAND CONTACT WITH READY-TO-EAT FOODS WAS DISCUSSED. SHRIMP WAS DISCARDED.
  • Utensils That are In-Use / Between-Use Storage (corrected on site) (repeated violation)
    Observation: Dispensing and/or in-use utensils improperly stored between use as follows: ice scoop with handle in ice.
    Correction: During pauses in food preparation or dispensing, food utensils shall be stored in one of the following manners: 1) in the food with their handles above the top of the food and the container, 2) in food that is not potentially hazardous (time/temperature control for safe food) with their handles above the top of the food within containers or equipment that can be closed, 3) on a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food contact surface of the food preparation table or cooking equipment are cleaned and sanitized, 4) in running water of sufficient velocity to flush particulates to the drain, 5) in a clean, protected location if the utensils are used only with a food that is NOT potentially hazardous (time/temperature control for safe food), or 6) in a container of water if the water is maintained at a temperature of at least 135°F and the container is cleaned frequently. PERSON IN CHARGE DONNED GLOVES AND ADJUSTED ICE SCOOP TO MAINTAIN HANDLE ABOVE FOOD LEVEL.
  • Critical: Cold Holding of Potentially Hazardous Food at 41°F or less (corrected on site)
    Observation: The following food items were observed cold holding at improper temperatures using a calibrated food temperature measuring device: Shrimp, in 2DR prep refrigerator - stir fry which had been prepped in the morning and left out were observed at 61F.
    Correction: Potentially hazardous foods (time/temperature control for safety food) shall be held cold at a temperature of 41°F or below unless the permit holder is using "time as public health control" as specified under 3-501.19 to limit bacteria growth. DISCARDED.
  • Food Contact Surface/Durable/Nonabsorbent (corrected on site)
    Observation: Observed towels being used as covers and in contact with basil and noodles.
    Correction: Materials that are used as food contact surfaces of equipment may not allow the migration of deleterious substances or impart colors, odors, or tastes to food and under normal use conditions shall be durable, corrosion-resistant, and nonabsorbant. TOWELS WERE REMOVED AND REPLACED WITH PLASTIC WRAP.
  • Modifications to FDA Food Code/Section 4-205.10, Equipment Certification
    Observation: The following items are intended for household use only and are not approved for use in a commercial food establishment: Panasonic microwave.
    Correction: Food equipment that is certified or classified for sanitation by an American National Standards Institute (ANSI) accredited certification program will be deemed to comply with Parts 4-1 and 4-2 of this chapter. Food equipment in a food establishment shall be certified of classified by an ANSI-accredited certification program, an equivalent certification program, or approved by the Regulatory Authority before installation and/or use.
  • Hand Drying Provision / Individual, Disposable Towels (corrected on site)
    Observation: Observed that paper towels were not provided at each handwashing sink.
    Correction: Provide paper towels at each hand sink to allow employees to properly dry their hands after handwashing. TOWELS PROVIDED.
07/10/2014Routine
The purpose of today's visit is to conduct a routine inspection.
Water heater: Rheem Ruud G76-200
Dish machine: Auto Chlor A5
EHS provided manager with employee health policy.
Note to Manager: Please fax the service report that the dish machine is able to sanitize at the proper concentration levels to the Fairfax county health department. Fax#703-385-9568

  • Critical: Responsibility of PIC to Require Food Employees to Report GI Symptoms or Cuts, Disease, Medical Condition or Exposure to PIC (repeated violation)
    Observation: Upon discussion with the person-in-charge, one or more of the elements of an effective employee health policy is either missing or incomplete. A complete employee health policy is required to be in place at the food establishment. At the time of this inspection, the Health Department provided and reviewed handouts and resource information in a red folder labeled "Employee Health Policy.
    Correction: A complete employee health policy must have the following elements:
    1) Employee training on foodborne illness, particularly symptoms of illness and prevention of the Big Five illnesses (see "What is Foodborne Illness" handout)
  • Utensils That are In-Use / Between-Use Storage (corrected on site) (repeated violation)
    Observation: Dispensing and/or in-use utensils improperly stored between use as follows: multiple knives was in-between prep cooling units
    Correction: During pauses in food preparation or dispensing, food utensils shall be stored in one of the following manners: 1) in the food with their handles above the top of the food and the container, 2) in food that is not potentially hazardous (time/temperature control for safe food) with their handles above the top of the food within containers or equipment that can be closed, 3) on a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food contact surface of the food preparation table or cooking equipment are cleaned and sanitized, 4) in running water of sufficient velocity to flush particulates to the drain, 5) in a clean, protected location if the utensils are used only with a food that is NOT potentially hazardous (time/temperature control for safe food), or 6) in a container of water if the water is maintained at a temperature of at least 135°F and the container is cleaned frequently.---Knives removed to dish area for cleaning.
  • Wiping Cloths/Use Limitation/Wet Towel Storage
    Observation: Wet wiping cloths used for wiping counters and other equipment surfaces were observed stored on the counter.
    Correction: Wet wiping cloths are to be used for wiping counters and other equipment surfaces and are to be held in a chemical sanitizer solution at the appropriate concentration between uses.
  • Thawing / Approved Methods
    Observation: Observed the following food thawing using an improper method: thawing beef in room temperature.
    Correction: Potentially hazardous foods (time/temperature control for safety food) shall be thawed using one of the following methods: 1) under refrigeration that maintains the food temperature at 41°F or less, 2) completely submerged under running water at a water temperature of 70°F or below with a sufficient velocity to agitate and float off loose particles of food as long as held for period of time at a temperature of 41°F or less, or 3) as part of a cooking process if the food is cooked as specified by Law or thawed in a microwave oven and immediately transferred to a conventional cooking process.
  • Food Temperature Measuring Devices, F Scale, Accurate within 2°F
    Observation: The food temperature measuring device located in the following cold or hot hold unit is not accurate in °F: walk-in cooler
    Correction: Food temperature measuring devices that are scaled only in Fahrenheit shall be accurate to +/- 2°F in the intended range of use.
  • Critical: Chlorine Sanitizer Solution Concentration based on pH and Water Temp (corrected on site)
    Observation: When tested, the low temperature, chemical sanitizing warewashing machine was observed with a sanitizing rinse concentration of less than 50 ppm chlorine solution.---0ppm
    Correction: Immediately discontinue use of the dishmachine. Until the machine is adequately repaired, set up the three-compartment sink to manually wash, rinse and sanitize food-contact surfaces using a sanitizing solution at the proper concentration of at least 50 to 100 ppm total chlorine.---A sanitizer compartment was setup.
  • Cutting Boards / Resurface / Discard
    Observation: The cutting boards along the 2dr prep cooler(1)(2) are heavily scratched and scored. The food contact surface is no longer easily cleaned and sanitized due to condition.
    Correction: Surfaces such as cutting blocks and boards that are subject to scratching and scoring shall be resurfaced if they can no longer be effectively cleaned and sanitized, or discarded if they are not capable of being resurfaced.
07/15/2013Routine
The purpose of this visit was to conduct a complaint inspection based on a complaint received on 11/27/12.
The complainant stated that waiters appeared to have a cold and were wiping their noses and mouths with their hands. Waiters were allegedly proceeding to work handling dishes, food, and money without washing their hands. Additionally, the complainant stated that food employees were eating during food preparation.
Upon inspection of the facilities, a written employee health policy was not available and food employees were unable to respond correctly to questions concerning the employee health policy. Handwashing was observed. Additionally, uncovered beverage containers for food employees were observed. After a discussion with the person in charge, the beverage containers were removed from the food prep area.
The complaint is not confirmed.
If you have any questions or concerns, please feel free to call me at 703-246-2444. Thank you for your time today.

No violation noted during this evaluation.
12/28/2012Complaint

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