Pal's 23, 705 Commonwealth Drive Ne, Norton, VA 24273 - Carry Out Food Service Only inspection findings and violations



Business Info

Restaurant: Pal's 23
Address: 705 Commonwealth Drive Ne, Norton, VA 24273
Type: Carry Out Food Service Only
Phone: 276 679-2210
Total inspections: 7
Last inspection: 10/28/2015

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Inspection findings

Inspection date

Type

No violations observed. Freezer # 2 not being used. Defrost element has been ordered to repair unit.
No violation noted during this evaluation.
10/28/2015Risk Factor
Discussed food borne illness complaint.
Big chicken sandwich is a deli sliced chicken. Received refrigerated. Temperature checked upon arrival. Stored in refrigerator #1 then moved to prep refrigerator as needed during the day.
Temperature for the prep refrigerator was 40.0°F at 6:34 AM, 36.2°F at 10:15 AM, 32.5°F at 1:55 PM, 36.7°F at 6:05 PM, and 33.6°F at 9:17 AM. Use of solid state probes and penetrating probes, these are food temperatures.
Corrective action is taken if the temperature is above 40°F. Refrigerator #1 is set for defrost after close, this is the only time it normally gets above 40°. The unit is emptied during defrost.
Chicken is heated to service. Required temperature from 150 to 160°F. No reported illness from employees 9/15/15 and 9/16/15. 19 served on 9/16/15.
Excellent HACCP records.

No violation noted during this evaluation.
09/30/2015Complaint
No other violations observed.
Very clean, well organized operation.
I do suggest you obtain a new roll of chlorine test strips.

  • Critical: Warewashing - Manual & Mechanical Warewashing Equipment, Chemical Sanitization - Temperature, pH, Concentration & Hardness* (corrected on site)
    Observation: Chlorine sanitizing solution used was not at an acceptable concentration.
    Correction: Adjust the chlorine sanitizing solution to a level of 50 to 100 parts per million..
05/14/2015Risk Factor
Facility is well maintained. Solid state probes in all refrigeration units making it easy to get a food temperature.
Good handwashing observed. Good prevention of barehand contact with raw food.

No violation noted during this evaluation.
11/22/2014Risk Factor
Prep work had just been done and a few items were above 41°F, but should easily reach 41°F or below within allowed time.
Discussed employee health and hygiene. Discussed hair restraints.
Each shift has a certified manager present.
Facility is well maintained. Very good hand washing observed.
Discussed new HACCP Manager system that records the temperatures. It has corrective action requirements when temperatures are not at the correct level. The corrective actions are documented.

No violation noted during this evaluation.
05/07/2014Routine
No violations observed.
Manager Tracy is serve safe certified.
Establishment is very well organized, very clean. Outside area around dumpster also clean.
Clorine concentration in 3 compartment sink 50-100 parts per million.

No violation noted during this evaluation.
10/24/2013Risk Factor
Sanitizer concentration of chlorine in 3 compartment sink 50 parts per million. Good.
Temperature violations above corrected during inspection. Delfield refrigerator #3 turned down, the phf label removed. Temperature dropped from 45 to 38.
The temperature violation with the make table is a repeat violation from this department's Nov. 11, 2011 inspection. The issue was corrected. Manager Jodie Kennedy said she had adjusted the unit to keep the lettuce from freezing. The unit was adjusted today for colder holding, and the lettuce will be double-lined to protect it from possible freezing. Manager did state that time in lieu of temperature control was not used in the establishment. No other violations observed.

  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: Sliced tomatoes, chicken holding at improper temperatures in the make table at the service area.
    Correction: Turn units down to hold at proper temperatures.
  • Critical: Food - Potentially Hazardous Food - Cold Holding* (corrected on site)
    Observation: Sliced tomatoes holding at improper temperatures in the Delfield refrigerator #3. The unit was actually labeled "non potentially hazardous foods."
    Correction: Remember that once a tomato has been sliced, it becomes a potentially hazardous food, and must be held at or below 41 degrees F.
05/01/2013Risk Factor

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