Mona Lisa's Pizza, 9583 Shore Dr., Norfolk, VA 23518 - Full Service Restaurant inspection findings and violations



Business Info

Restaurant: Mona Lisa's Pizza
Address: 9583 Shore Dr., Norfolk, VA 23518
Type: Full Service Restaurant
Phone: 757 362-0200
Total inspections: 10
Last inspection: 04/23/2015

Restaurant representatives - add corrected or new information about Mona Lisa's Pizza, 9583 Shore Dr., Norfolk, VA 23518 »


Inspection findings

Inspection date

Type

Recommended for annual Health Department permit renewal.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: The Pepsi refrigerator was observed in a state of disrepair and damaged, holding at 54'F.
    Correction: Repair the small Pepsi refrigerator to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair the unit, replace it with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils (repeated violation)
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: ventilation hood and door gaskets on the three door freezer.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Lighting, Intensity (repeated violation)
    Observation: One set of light out near slicer.
    Correction: Provide at least 50 foot candles at a surface where a food employee is working with food or working with utensils or equipment such as knives, slicers, grinders, or saws where employee safety is a factor
  • Physical Facilities in Good Repair (repeated violation)
    Observation: Cold water turned off down below, at on three compartment sink faucet, due to leaky faucet.
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
04/23/2015Follow-up
  • Critical: Demonstration of Knowledge*
    Observation: Food service employees were working in the food service establishment without having a valid food service card.
    Correction: A food service employee shall have a valid food service card prior to working in the food service establishment. The person in charge shall not employ anyone to work in the food service establishment until they posses a valid food service card. A food service employee shall have a valid food service card while working in a food establishment.
  • Jewelry - Prohibition
    Observation: Employees wearing jewelry on their arms and hands while preparing food.
    Correction: Ensure employees are not wearing jewelry on their arms and hands while preparing food. This section does not apply to a plain ring such as a wedding band.
  • Critical: Eating; Drinking; or Using Tobacco* (corrected on site)
    Observation: Open drinking containers stored in a manner that may contaminate food, food contact surfaces or utensils.
    Correction: Employees may drink from a closed beverage container if the container is handled to prevent contamination of (1) The employee's hands
  • Critical: Food - Potentially Hazardous Food: Cold Holding* (corrected on site)
    Observation: Tuna salad 53'F, ham 50'F, and sliced tomatoes 49'F, cold holding at improper temperatures, in the three door prep refrigerator. Air temperature 54'F.(voluntarily discarded TCS foods out of temperature more than 4 hours and called a refrigeration repair tech.)
    Correction: Discard the food and ensure that potentially hazardous foods for cold holding are maintained at 41°F or below to inhibit the growth of harmful bacteria.
  • Critical: Date Marking - Ready-to-Eat; Potentially Hazardous Food; Date Marking* (corrected on site)
    Observation: The ready-to-eat (RTE) commercially processed luncheon meats in the refrigeration unit were not properly dated for disposition after opening.
    Correction: Mark a ""consume by"" date on commercially processed RTE foods at the time the original container is opened. If the food is held at 41°F or below the food shall be served or sold within 7 calendar days. Some harmful bacteria continue to grow even at refrigeration temperatures so limiting the amount of time in storage limits the amount of growth allowed for these bacteria.
  • Beverage Tubing, Separation
    Observation: A cold plate cooling device with beverage tubing was installed in an ice bin at the bar. There was direct contact this equipment and stored ice intended for consumption.
    Correction: Relocate the beverage tubing and cooling plate from the ice bin to prevent contamination of consumable ice.
  • Equipment - Good Repair and Proper Adjustment
    Observation: The door gasket of the tall two door refrigerator is (missing, damaged).
    Correction: Repair or replace the refrigerator door gasket in accordance with the manufacturer's specifications.
  • Equipment - Good Repair and Proper Adjustment
    Observation: The Pepsi refrigerator was observed in a state of disrepair and damaged, holding at 54'F.
    Correction: Repair the small Pepsi refrigerator to restore a state of condition that allows for proper operation, accuracy, functioning, maintenance, and cleanability per Part IV, Article 1 and 2 of this chapter. If unable to repair the unit, replace it with one that meets the specifications of Part IV, Article 1 and 2 of this chapter.
  • Equipment and Utensils - Good Repair and Calibration
    Observation: The food temperature measuring device was found out of calibration in the range of use.
    Correction: Calibrate the device in accordance with manufacturer's specifications as necessary to ensure their accuracy in the range of use.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: ventilation hood and door gaskets on the three door freezer.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Lighting, Intensity
    Observation: One set of light out near slicer.
    Correction: Provide at least 50 foot candles at a surface where a food employee is working with food or working with utensils or equipment such as knives, slicers, grinders, or saws where employee safety is a factor
  • Physical Facilities in Good Repair
    Observation: Cold water turned off down below, at on three compartment sink faucet, due to leaky faucet.
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
04/14/2015Routine
Small Pepsi refrigerator 50'F. Fix or remove.
No violation noted during this evaluation.
10/03/2014Follow-up
Some certified food managers certificates posted have expired.
  • Critical: Demonstration of Knowledge*
    Observation: A food service employee was working in the food service establishment without having a valid food service card.
    Correction: A food service employee shall have a valid food service card prior to working in the food service establishment. The person in charge shall not employ anyone to work in the food service establishment until they posses a valid food service card. A food service employee shall have a valid food service card while working in a food establishment.
  • Hair Restraints - Effectiveness (repeated violation)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food clean equipment, utensils, and linens, and unwrapped single-service and single-use articles.
  • Critical: Preventing Contamination from Hands (corrected on site)
    Observation: Employees observed handling ready-to-eat (RTE) food with their bare hands.
    Correction: Provide suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment to handle RTE food to prevent contamination from hands.
  • Equipment - Good Repair and Proper Adjustment
    Observation: The door gasket of the coke refrigerator in the back area is (missing, damaged).
    Correction: Repair or replace the door gasket in accordance with the manufacturer's specifications.
  • Equipment - Cutting Surfaces
    Observation: The cutting board(s) in prep area are heavily scratched and scored. The food contact surface is no longer easily cleaned and sanitized due to condition.
    Correction: Resurface or discard and replace the cutting boards to provide a food contact surface that is smooth, easily cleaned and sanitized.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: mold up top in the ice machine and on the shield, ventilation hood, can opener, storage shelves.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Ventilation - Mechanical Ventilation
    Observation: Ceiling vent not working in the men's restroom.
    Correction: Provide mechanical ventilation that is sufficient enough to keep rooms free of excessive heat, steam, condensation, vapors, obnoxious odors, smoke and fumes
09/16/2014Routine
Recommended for annual Health Department permit renewal.
  • Outer Openings; Protected (repeated violation)
    Observation: Outer opening of the food establishment is not protected against entry of insects and rodents. Back screen door not self closing and tight fitting. Gaps at top, bottom and side.
    Correction: Protect the food establishment against the entry of insects and rodents by: 1. Filling or closing holes and other gaps along floors, walls, and ceilings
04/21/2014Follow-up
Some certified food managers certificates have expired.
  • Hair Restraints - Effectiveness (corrected on site)
    Observation: Employees observed working in the food service area without proper hair restraints.
    Correction: Ensure all employees wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed food clean equipment, utensils, and linens, and unwrapped single-service and single-use articles.
  • Critical: Food - Potentially Hazardous Food: Cold Holding*
    Observation: Feta 45'F cold holding at improper temperatures and air temperature 44'F in salad prep refrigerator.(Transferred food to another unit. Not to use unit until fixed.)
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent (repeated violation)
    Observation: One spatula hand is taped and in poor repair.
    Correction: Nonfood contact equipment that is exposed to splash, spillage, food soiling, or requires frequent cleaning must be smooth, durable, and nonabsorbent.
  • Temperature Measuring Devices (repeated violation)
    Observation: There was no temperature measuring device located in the salad prep refrigerator.
    Correction: Provide a temperature measuring device in all hot or cold holding equipment used to store potentially hazardous foods so that employees can routinely monitor the ambient air temperature.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: carbon build-up on some pots and pans, shelves where bar glasses are stored are soiled
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Outer Openings; Protected (repeated violation)
    Observation: Outer opening of the food establishment is not protected against entry of insects and rodents. Back screen door not self closing and tight fitting. Gaps at top, bottom and side.
    Correction: Protect the food establishment against the entry of insects and rodents by: 1. Filling or closing holes and other gaps along floors, walls, and ceilings
  • Handwashing Cleanser; Availability (corrected on site)
    Observation: Soap was not provided at the hand washing lavatory in the kitchen.
    Correction: Hand soap must be provided at all hand washing lavatories to encourage proper hand washing. Hand cleanser must always be present to aid in reducing microorganisms and particulate matter found on hands.
04/11/2014Routine
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent (repeated violation)
    Observation: The handle for one of the pizza spatulas is taped and in poor repair.
    Correction: Nonfood contact equipment that is exposed to splash, spillage, food soiling, or requires frequent cleaning must be smooth, durable, and nonabsorbent.
  • Temperature Measuring Devices
    Observation: There was no temperature measuring device located in the salad refrigerator and the small Pepsi refrigerator.
    Correction: Provide a temperature measuring device in all hot or cold holding equipment used to store potentially hazardous foods so that employees can routinely monitor the ambient air temperature.
  • Equipment - Good Repair and Proper Adjustment (repeated violation)
    Observation: The door gaskets of the Victory refrigerator, pizza prep refrigerator and the milk/juice refrigerator are (missing, damaged).
    Correction: Repair or replace the refrigerator door gasket in accordance with the manufacturer's specifications.
  • Equipment - Cutting Surfaces
    Observation: The cutting board(s) are heavily scratched and scored. The food contact surface is no longer easily cleaned and sanitized due to condition.
    Correction: Resurface or discard and replace the cutting boards to provide a food contact surface that is smooth, easily cleaned and sanitized.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: heavy carbon build-up on some pots and pans, stove top and back splash, area behind the bar ice bin and above the bin, and outside of equipment in the dough making area.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Outer Openings; Protected
    Observation: Outer opening of the food establishment is not protected against entry of insects and rodents. Gap under the back door.
    Correction: Protect the food establishment against the entry of insects and rodents by: 1. Filling or closing holes and other gaps along floors, walls, and ceilings
  • Physical Facilities in Good Repair
    Observation: Bar floor tile is not maintained in good repair and leaky faucets at the kitchen three compartment sink.
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
12/10/2013Routine
Maintain daily temperature logs.
  • Critical: Eating; Drinking; or Using Tobacco* (corrected on site)
    Observation: Open drinking containers stored in a manner that may contaminate food, food contact surfaces or utensils.
    Correction: Employees may drink from a closed beverage container if the container is handled to prevent contamination of (1) The employee's hands
  • Utensils - In-Use; Between-Use Storage (corrected on site)
    Observation: Container used as a scoop for ice and stored in the ice machine.
    Correction: Store in-use utensils or dispensing utensils in one of the following manners: 1) In the food with their handles above the top of the food and the container. 2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed. 3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized every 4 hours. 4) In running water of sufficient velocity to flush particulates to the drain. 5) In a clean, protected location if the utensils are used only with a food that is not potentially hazardous. 6) In a container of water if the water is maintained at a temperature of at least 135°F and the container.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent
    Observation: Hand for pizza spatula is in poor repair and taped.
    Correction: Nonfood contact equipment that is exposed to splash, spillage, food soiling, or requires frequent cleaning must be smooth, durable, and nonabsorbent.
  • Equipment - Good Repair and Proper Adjustment
    Observation: The door gaskets in poor repair on the pizza prep refrigerator, Victory refrigerator, and the milk/juice refrigerator.
    Correction: Repair or replace the refrigerator door gaskets in accordance with the manufacturer's specifications.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: stove top, inside ice machine, non food contact area of the back part of the bar ice bin, carbon build-up on the outside of pan and pots..
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Light Bulbs Protective Shielding (repeated violation)
    Observation: Light bulb in pizza hot holding unit is not shielded, coated, or otherwise shatter-resistent.
    Correction: Shield or replace light bulb with a coated or shatter-resistent bulb.
  • Handwashing Cleanser; Availability
    Observation: Soap was not provided at the hand washing lavatory at the bar hand basin.
    Correction: Hand soap must be provided at all hand washing lavatories to encourage proper hand washing. Hand cleanser must always be present to aid in reducing microorganisms and particulate matter found on hands.
  • Physical Facilities in Good Repair
    Observation: Floor in poor repair at the bar. Coving missing in the mop sink area. Hand basin in backing up at the bar.
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
08/20/2013Routine
Recommended for May annual Health Department permit renewal.
  • Outer Openings; Protected (repeated violation)
    Observation: Outer opening of the food establishment is not protected against entry of insects and rodents. Back screen door not self closing(corrected) Screen door is not tight fitting and has gaps at the top, bottom and side.
    Correction: Protect the food establishment against the entry of insects and rodents by: 1. Filling or closing holes and other gaps along floors, walls, and ceilings
  • Lighting, Intensity (repeated violation)
    Observation: Some lights out in refrigeraters.
    Correction: Provide at least 20 foot candles at a distance of 30 inches from the floor in consumer self-service areas, inside equipment, warewashing, equipment storage, toilet rooms
  • Lighting, Intensity (repeated violation)
    Observation: One sets of ceiling lights burned out in the prep area.
    Correction: Provide at least 50 foot candles at a surface where a food employee is working with food or working with utensils or equipment such as knives, slicers, grinders, or saws where employee safety is a factor
  • Physical Facilities in Good Repair (repeated violation)
    Observation: Ceiling vent covers not in place of over ceiling vents in kitchen.(corrected) Holes in the walls in mop sink area and wall behind counter where meatballs are hot held.(corrected) Foil taped to wall behind prep counter and some peeling paint on the wall.(corrected) Floor tile in poor repair in the bar area. Floor wall juncture near the mop sink and behind chest freezer is not sealed.
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
03/20/2013Follow-up
Post a hand washing sign at the bar hand basin. A double check valve back flow preventer must be attach to a faucet with a hose attached with a sprayer that is left on and under pressure. Handle broken on the ice scoop. Voluntarily discarded.
  • Critical: Demonstration of Knowledge* (corrected on site)
    Observation: No certified food manager at start of inspection. CFM arrived during inspection.
    Correction: A certified food manager must be on duty at all hours of operation.
  • Critical: Preventing Contamination from Hands (corrected on site)
    Observation: Employee observed handling ready-to-eat (RTE) food with their bare hands.
    Correction: Provide suitable utensils such as deli tissue, spatulas, tongs, single-use gloves, or dispensing equipment to handle RTE food to prevent contamination from hands.
  • Critical: Food - Potentially Hazardous Food: Cold Holding* (corrected on site)
    Observation: Feta 47'F, cold holding at improper temperatures and air temperature 43'F in salad prep refrigerator.(lowered thermostat and relocated food not in unit more that a few hours.)
    Correction: Relocate food to a refrigeration unit that is capable of maintaining food storage at 41°F or below.
  • Critical: Date Marking - Ready-to-Eat; Potentially Hazardous Food; Date Marking* (corrected on site)
    Observation: The ready-to-eat (RTE) commercially processed sliced ham and roast beef in the refrigeration unit was not properly dated for disposition after opening.
    Correction: Mark a ""consume by"" date on commercially processed RTE foods at the time the original container is opened. If the food is held at 41°F or below the food shall be served or sold within 7 calendar days. Some harmful bacteria continue to grow even at refrigeration temperatures so limiting the amount of time in storage limits the amount of growth allowed for these bacteria.
  • Nonfood-Contact Surfaces - Corrosion Resistant/Nonabsorbent
    Observation: Handles on the pizza prep refrigerator lids are taped and condiment storage shelf near the microwaves is lined with cardboard.
    Correction: Nonfood contact equipment that is exposed to splash, spillage, food soiling, or requires frequent cleaning must be smooth, durable, and nonabsorbent.
  • Temperature Measuring Devices
    Observation: There was no temperature measuring device located in the salad prep refrigerator and broken thermometer in the salad storage refrigetator.
    Correction: Provide a temperature measuring device in all hot or cold holding equipment used to store potentially hazardous foods so that employees can routinely monitor the ambient air temperature.
  • Equipment - Food Contact Surfaces, Nonfood Contact Surfaces, and Utensils
    Observation: The nonfood-contact surfaces of the following equipment were observed soiled with an accumulation of dust, dirt, food residue, and/or other debris: outside of some pots and pans are soiled and have a heavy carbon build-up, can opener.
    Correction: Maintain nonfood-contact surfaces of equipment clean.
  • Light Bulbs Protective Shielding
    Observation: Light bulb in the pizza hot holding unit are not shielded, coated, or otherwise shatter-resistent.
    Correction: Shield or replace light bulb with a coated or shatter-resistent bulb.
  • Outer Openings; Protected
    Observation: Outer opening of the food establishment is not protected against entry of insects and rodents. Back screen door not self closing and tight fitting.
    Correction: Protect the food establishment against the entry of insects and rodents by: 1. Filling or closing holes and other gaps along floors, walls, and ceilings
  • Handwashing Cleanser; Availability
    Observation: Soap was not provided at the hand washing lavatory in the bar hand sink.
    Correction: Hand soap must be provided at all hand washing lavatories to encourage proper hand washing. Hand cleanser must always be present to aid in reducing microorganisms and particulate matter found on hands.
  • Hand Drying Provision
    Observation: No disposable towels were provided a the hand washing lavatory at the bar hand sink.
    Correction: Hand drying devices such as individual disposable paper towels, a continuous towel system that supplies the user with a clean towel or heated air hand drying device must be provided at all hand washing lavatories to encourage proper hand washing and avoid employees to drying their hands on their clothing or other unclean materials
  • Lighting, Intensity
    Observation: Some lights out in refrigeraters.
    Correction: Provide at least 20 foot candles at a distance of 30 inches from the floor in consumer self-service areas, inside equipment, warewashing, equipment storage, toilet rooms
  • Lighting, Intensity
    Observation: Two sets of ceiling lights burned out in the prep area.
    Correction: Provide at least 50 foot candles at a surface where a food employee is working with food or working with utensils or equipment such as knives, slicers, grinders, or saws where employee safety is a factor
  • Physical Facilities in Good Repair
    Observation: Ceiling vent covers not in place of over ceiling vents in kitchen. Holes in the walls in mop sink area and wall behind counter where meatballs are hot held. Foil taped to wall behind prep counter and some peeling paint on the wall. Floor tile in poor repair in the bar area.
    Correction: Maintain physical facilities in good repair. Poor repair and maintenance compromises the functionality of the physical facilities.
  • Physical Facilities - Cleaning Frequency and Restrictions
    Observation: Floor under some equipment and around the mixer noted in need of cleaning. Ceiling fans in prep areas are soiled.
    Correction: All floors, walls, and ceilings must be cleaned as often as necessary to keep them clean. Cleaning of the physical facilities is an important measure in ensuring the protection and sanitary preparation of food. A regular cleaning schedule should be established and followed to maintain the facility in a clean and sanitary manner.
03/07/2013Routine

Do you have any questions you'd like to ask about Mona Lisa's Pizza? Post them here so others can see them and respond.

×
Mona Lisa's Pizza respresentatives - respond and add information

Write your review!

Your Ratings

You can rate this restaurant in different categories from 1 star (worst) to 5 stars (best) or leave category unrated

Food:
Service:
Price:
Ambience:
Cleanliness:

Your Review


Would you recommend Mona Lisa's Pizza to others? (optional)
  
Add photo of Mona Lisa's Pizza (optional)
Add more info about the restaurant »

About You

Your nickname:

Optional Verification

(additional info to increase the weight and the placement of your review and ratings)

Real Name:
Email (won't be published):
Date and time of your visit to this restaurant:
Phone number (won't be published):
Leave your signature»

Recently added reviews

Name City Users' Rating
Mister Softee of Hampton RoadsNorfolk, VA
Building Blocks Preschool/Ryan AcademyNorfolk, VA
80/20 Burger BarNorfolk, VA
Royal Mini MartNorfolk, VA
****
French BakeryNorfolk, VA
***•
Far East RestaurantNorfolk, VA
*
New York Deli & Smoke ShopNorfolk, VA
*****
Jessy's Taco BistroNorfolk, VA
****
Cutty Sark MarinaNorfolk, VA
****
Taco Burrito Co.Norfolk, VA
*****

Restaurants in neighborhood

Name

A J Gators
Super China
Sandfiddler Cafe
Roc CDC and Kingdom Academy
Mac's Place
East Beach Sandwich Company
Captain's Galley
Cutty Sark Marina

Create your own business profile on city-data.com. It's completely free!
Business Search - 14 Million verified businesses
Search for:  near: