Statewide, the Office of the Attorney General is the most active protector of consumers with its Consumer Protection Division, handling 28,000 complaints a year. Within the Consumer Protection Division are the Franchise Bureau, Health Care Bureau, Charitable Trusts Bureau, and Consumer Fraud Bureau. The Department of Insurance also has a Consumer Division. The Department of Human Rights was established in 1979 to protect individuals in regard to employment, public accommodations, and other areas. Nearly half of all claims involve motor vehicle or home repair fraud in the state of Illinois.