Cool Springs Galleria - Franklin (Nashville), TN - A mall offering a number of amenities in Franklin, Tennessee

The Cool Springs Galleria in Franklin, Tennessee is a regional mall located at 1800 Galleria Boulevard which is fifteen miles to the south of Nashville, Tennessee. The mall has more than one-hundred-and-sixty-five specialty shops, five department stores and the Oasis Food Court which has five hundred seats. Belk, Dillard's, JC Penney, Macy's and Sears are the mall's major stores. The mall has over six thousand parking spaces for the convenience of patrons.

The mall is open from ten in the morning until nine at night Monday through Saturday. Sundays the mall is open from noon until six in the evening. Getting to the mall is simple, just utilize I-65 and use the Galleria Blvd exit which is number 69. The Guest Services of the Cool Springs Galleria can be found by Belk on the lower level and offers a number of services.

Among services offered at the mall are wheelchairs, strollers and a play area. Tourist information is available at the guest services as well as a lost and found. There are also gift cards available at the Cool Springs Galleria that can be used at other CBL malls. There are two restrooms found in the mall, one on the upper level and one on the lower level. On the upper level restrooms are close to the food court, on the lower level they are by JC Penney.

The Food Court of the Cool Springs Galleria has payphones for the convenience of customers in addition to there being an ATM. There is a second ATM by the mall elevator in the Center Court on the mall's lower level. The Cool Springs Galleria wants to ensure that patrons have an enjoyable and safe time so they have a code of conduct and suggestions to keep patrons safe.

The security staff at the Cool Springs Galleria recommends that you make a note of where you parked and lock your car. When shopping with others always have a pre-designated time and location to meet if you plan to separate from the group. Children should be with an adult at all times and security contacted immediately if you cannot locate your child. Children should know not only their full names but yours as well; you should have a picture of your child with you in the event they get separated from you.

The security staff at the Cool Springs Galleria advised patrons not to leave personal property or packages unattended. Be aware of your surrounding and have your keys ready before you get to your car. Any suspicious behavior should be reported to the security at the mall. Patrons of the Cool Springs Galleria are encouraged to ask for assistance anytime they may require it.

The Cool Springs Galleria sells CBL gift cards to which a fee of $2.95 each card applies. The cards may be used anywhere that accepts American Express. An envelope with a matchbook carrier that matches the card in addition to the conditions and terms for the card are given with the purchase.