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So I am going to get a replacement for a computer for a brand new one that actually is better than my old laptop and it just came out this year. I just found out that they also shipped my hard drive from my old laptop. Is this normal? Does this mean they already looked at my hard drive? Factory reset was performed several times already by them and me since the laptop had a problem with the touchpad and cannot be fixed. What should I do with the external hard drive?
Without knowing the exact details of this replacement of a defective model, getting your 'old' drive back seems like a nice benefit. I don't know what I'd do with it myself. If my system had the physical space for it I might install it as a second drive. I've also heard you can get enclosures to make it function like an external drive, but I've never tried that.
I would get a drive enclosure similar to this and use it as an external drive. I would by these when they were on sale and have a couple to use when putting in larger drives or whatever. It never hurts to have an extra external drive. https://www.microcenter.com/product/...rive-enclosure
They probably do not want any problems with retaining any of your "confidential" info so they return the disk. If you are missing some data on the new computer them it would still be on the old drive and your problem to get it to the new computer.
They replaced your laptop but the IP (Intellectual Property iow personal data) can, and more than likely, still be there so it is a liability for them.
Because of that reason alone, it is smart for them to return it back to the user to prevent any such potential headache. That was a smart move for them. It also can be perceived as a "perk" by the customer.
So, it is a win-win for everyone.
I'd second what MidValleyDad said, use it to either clone your current system or, an external storage to backup personal data and even system images.
They replaced your laptop but the IP (Intellectual Property iow personal data) can, and more than likely, still be there so it is a liability for them.
Because of that reason alone, it is smart for them to return it back to the user to prevent any such potential headache. That was a smart move for them. It also can be perceived as a "perk" by the customer.
So, it is a win-win for everyone.
I'd second what MidValleyDad said, use it to either clone your current system or, an external storage to backup personal data and even system images.
This.
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