Columbia Basin Satellite in Kennewick, Washington

• Business name: Columbia Basin Satellite
• Address:
• 6515 W Clearwater Ave
  Ste 320
  Kennewick, Washington 99336
• Phone number: 509-737-9196
• Business hours:
• M-F 9-6 Sat 10-4
• Year established: Local Since 1984
• Credit cards accepted: Yes
• Number of employees: 20-49
• Map:
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• Email address:
• Category: Business & Professional Services
• Description:
• 11 Reasons Why to Choose Us #1 in Customer Satisfaction. Every quarter both DISH Network and DirecTV rank the customer satisfaction of all their retailers nationwide. Columbia Basin Satellite is consistently the ONLY retailer to obtain the highest ranking of customer satisfaction in the Columbia Basin. We are not a 1-800 number. Whichever method a customer signs up with service through initially is who they will contact for technical issues. This means a lot of wasted time with an automated system if you sign up through a 1-800 number. If you sign up through Columbia Basin Satellite, you contact us directly without having to wait a week or more for a technician to help you. Most issues we can solve over the phone in a fraction of the time of an inexperienced person in a call center. Every day we have people tell us they regretted signing up through a 1-800 number and wished we could help them instead of a call center out of town. The Satellite Experts Since 1984. We have been offering satellite to our customer since 1984. Columbia Basin Satellite is older and more experienced than 98% of all satellite retailers in the United States, so when you need us we are there for you. We do Commercial Installations. We handle approximately 70% of all commercial accounts in the Tri-Cities. We also conduct the routine service at all major hotels in the Columbia Basin. What this means to you is that you get service that has met the high standards of Hanford, Marriott, Tri-City Racquet Club, Legacy Square Apartments, and many more. More Details We have our own showroom. Want to speak to a real person face to face? Want to see how the equipment works or see the quality of picture. Stop by and we'll be happy to help. We are the largest satellite retailer in the Tri-Cities. So what does this mean? We have built a reputation based upon honesty, integrity, and excellent customer service. Just ask any customer of ours and we're confident they will say the same. In fact, most of our sales come from the referrals of our happy customers. Our installers work for us. Frequently installers are subcontracted out by out of town retailers but our installers actually work for us. This means that if we don't do it right we fix it at no cost to you. Columbia Basin Satellite specializes in customized and high end needs so if it can be done, we can do it. Offering both DISH Network and DirecTV. Columbia Basin Satellite is the FIRST retailer in the Tri-Cities to offer both DISH Network and DirecTV. If you call either provider they will tell you they are the best. So what's the truth? We carry both because we want to provide our customers an honest answer as to which is better. We can consult with you about which provider fits your needs better. No hidden fees. At Columbia Basin Satellite we strive to disclose all details to our customers up front. This way you are never left with costly surprises at the time of installation or on your first bill. BEST Promotion Guarantee. If you find a better deal anywhere simply bring the promotion into our office before you sign up and we'll beat it. We are better looking than our competitors. We're nothing great to look at, but have you seen what they look like?
• Last update: 2011-02-14
• Visits: 1092

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