If you get hit by a virus, you can not get online. You can not get your email. You may not be able to use your computer. Your data may also be at risk.
I treat ever call as an emergency. If I am not currently with a customer, then I should be able to get there within an hour.
Most viruses are "easy" to get rid of - taking from 1 to 2 hours. Rates do vary by distance travelled. Just have the coffee ready, and have a pen and paper to take notes. You will learn a lot!
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