CertaPro Painters is North America's largest and most-referred residential painting company. We have 300 offices across the United States and Canada. We live and work by the following values to ensure maximum value to our clients and employees :
Always deliver what we promise.
At CertaPro, you'll never be surprised. You can be assured that we will always deliver superior service that is on time and on budget.
Respect the individual.
We are a company with a culture of respect. Respect for our employees. Respect for our franchise partners. Respect for, you, our customers.
Have pride in what you do.
We are experts. To that point, we take personal pride in all of our work.
Practice continuous improvement.
We believe there is always room to improve how we paint a home; how we communicate with our customers; how we build relationships
We strive to offer all of our clients an unparalleled painting experience:
We answer the phone
Our representatives are available to take your call from 8 AM until midnight EST. You can either leave a message, or we can often put you through to a person in the field. If you would like an estimate, we will schedule that appointment when you call. And not only do we set our own appointments, we keep them.
Your project is managed by a professional
A Job Site Supervisor is assigned to oversee your entire painting project from start to finish. Your Job Site Supervisor will keep you informed on the status of the project, answer your questions and address your concerns.
We call back after the paint has dried
With our Quality Callback Program, we have every job surveyed by an independent Quality Assurance Team. They will contact you approximately one to three weeks after the project is completed to ensure it was delivered to your satisfaction.
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