Pizza Hut locations in Raleigh, NC

I work in the pharmaceutical industry and need to schedule lunches all the time. Sometimes it's challenging to do so. I work with Pizza Hut restaurants all over the country. I have called the Raleigh store on a number of occassions and work with Kenneth, their manager. He is always fabulous. I have ordered from him before and he always is courteous and professional. If I need to order high quality pizza and pasta, Kenneth is always my first call! Whether it's for a family meal or business, this Pizza Hut is the one to call. Make sure you talk with Kenneth and you'll be very happy! Next time, I'm going to have Kenneth over for dinner. You will too. Thanks, Kenneth. Continued success. I will use you again and again in the future.
- Dan Hill

Nothing about this experience went right. The person taking my order wasn't capable of taking an order. It took several minutes to order the pizza. She couldn't simply tell me what veggies were available. After asking about veggie choices, she thought I asked for pepperoni. WHAT? I told her three times it was carry out. She called me back and asked whether it was carry out or delivery. Well - I didn't give you an address, so . . . it's probably carry out. Hmmmm Get there and the order is wrong. She can't tell me how long it will take to make the correct pizza, so I agree to take the wrong pizza (which ended up being a medium instead of a large - could have told me that in the first place). She then tried to charge me for a large, and my response was but I'm only receiving a medium. The manager finally apologized and gave me 25% off. I started to hand her my debit card and thought, hmmm better pay in cash. Get home to a cold pizza that tasted horrible. Worst pizza I have ever had. It's one thing to get part of this wrong - but all of it? Holy cow and hard to believe they stay in business.