Bethany
Added on Jan 2, 2015 4:49 PM
Visited on Jan 2, 2015 4:30 PM
I had a problem with my order due to a misunderstanding between me and the girl taking my order which resulted in me paying more for an item then I had originally planned. I understand things happen so call the store only to be told that what i requested was not available and she charged me for what was available. This would have nice to know upfront. The girl then hangs up. I assume it is by accident since the conversation was pleasant so I call back and get the manager. To make matters worse the manager acted like it was her first day on the job. She offered no service recovery and when I asked if it would possible to get a credit for next time. She responds that she does not know what I'm asking for and offered me nothing for my issue.
Would you recommend Pizza Hut 3601 Buechel By-Pass to others? No