Jeff Elledge
Added on Jul 15, 2022 9:58 PM
IP: 174.208.237.xxx
Visited on Jul 15, 2022 8:00 PM
Service was the worst I have ever received in 40+ years of eating McDonald's. Yes i have had things not perfect before but nothing like this. Let's start by saying there were only 2 cars in the parking lot and 1 car in front of me. I waited when the car ahead of me waited pulled off for a few minutes but no one came to the intercom i was at. I pulled head after a few more minutes i heard please hold. 3 minutes went by i heard some mumble so i started to tell my order and i heard please hold again another 3 to 5 minutes went by and i heard go ahead. I place my order and all i heard was pull ahead. I get to the window and i see the employee taking orders look at me and give me the pointer finger up like be with you in a few as he took another order. Finally one employee tells me my total i pay him he hands me my soda. I watch that same employee go to the fries scoop them up without placing the scoop in the sleeve dump my fries in the box noticing he did it wrong just try and dump more in top that just rolled off then waited another 3 minutes to get my burger and fries in an over sized bag. I hop back on 80 i try fries they were room temp at best and less them half of a reg order, i try the soda and its not dr.pepper its carbonated water and was the color of lite tea, so i try the double quarter pounder and it was horrific probably 3 maybe 4 times the amount of mustard and the bun was like chewing cardboard. I thought it would be easy and fast and what i ordered i was in a hurry and thought this was going to be another good McDonald's experience. It was the worst i have every had on every aspect. You can't blame this on anything but lack of training and or lack care. I hope i do not get sick from the one bite of fries and one bite of burger and one drink of whatever that was. I hope the owner and manager reviews this complaint because this is not the McDonald's way what so ever.
Would you recommend McDonald's Restaurant #26960 to others? No