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Old 02-19-2021, 10:52 PM
 
Location: Here and there, you decide.
12,908 posts, read 27,980,195 times
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Anyone have an issue with a cracked windshield on the Outback? Appears to be a very common problem on the newer ones (2016-21). Mine just cracked. 2021 with 1600 miles
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Old 02-20-2021, 04:37 AM
 
Location: NC
5,451 posts, read 6,033,033 times
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Don't know if you read this, but it might open an avenue for replacement of yours.

https://www.torquenews.com/1084/new-...-adds-25m-cars
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Old 02-23-2021, 08:07 AM
 
Location: East of Seattle since 1992, 615' Elevation, Zone 8b - originally from SF Bay Area
44,551 posts, read 81,085,957 times
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When we bought our 2020 Outback, we paid an additional $2,000 for the Gold Plus extended warranty, which includes windshield replacement and calibration, for 10 years/100k miles, in addition to everything else. That's the equivalent of only $200/year for peace of mind for a long time not worrying about costly repairs.
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Old 02-23-2021, 04:02 PM
 
106,573 posts, read 108,713,667 times
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Quote:
Originally Posted by Hemlock140 View Post
When we bought our 2020 Outback, we paid an additional $2,000 for the Gold Plus extended warranty, which includes windshield replacement and calibration, for 10 years/100k miles, in addition to everything else. That's the equivalent of only $200/year for peace of mind for a long time not worrying about costly repairs.
Read it again , apparently it covers only glass repairs and only if shorter than a dollar bill in length , not replacement

https://www.subaruoutback.org/thread...hereof.518708/

Last edited by mathjak107; 02-23-2021 at 04:51 PM..
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Old 02-23-2021, 04:16 PM
 
106,573 posts, read 108,713,667 times
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Keep in mind while glass cover falls under comprehensive , every claim you file regardless of fault goes in your CLUE report ...any claim not reimbursed dings your insurance scores.

My Jeep buddies found out the hard way when they got dropped for more than one replacement or shopped for insurance ...

A ding on your insurance score can cost you big time.

You are allowed one free copy a year of your clue report ..you should run home and auto and check it for accuracy.

Any claim not reimbursed to your insurer is a ding.

Here in New York your own insurer can’t raise you for comprehensive claims but thay can drop you ..other insurers can price you according to the dings in the score from claims.

Some insurance company road side assistance report to clue... run out of gas or lock your keys in the car , irresponsible driver alert .

To many battery jumps ,drives an un maintained car alert
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Old 02-23-2021, 06:59 PM
 
Location: Newburyport, MA
12,365 posts, read 9,473,336 times
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I had the windshield break the first winter in my 2019 Forester, basically when the car was less than 2 months old. Fortunately, Massachusetts insurance regulations require windshield replacement (I think every 2 years?) be part of the coverage, so my insurance policy handled it for me. I wasn't happy, but fortunately the problem has not recurred and I've had the car for about 2 years... fingers crossed.
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Old 02-23-2021, 09:03 PM
 
Location: Here and there, you decide.
12,908 posts, read 27,980,195 times
Reputation: 5056
Quote:
Originally Posted by Hemlock140 View Post
When we bought our 2020 Outback, we paid an additional $2,000 for the Gold Plus extended warranty, which includes windshield replacement and calibration, for 10 years/100k miles, in addition to everything else. That's the equivalent of only $200/year for peace of mind for a long time not worrying about costly repairs.
doesn't cover replacement...within 15 minutes of the initial crack, it was 2 feet long..

safelite is $479.

im going to call Subaru corporate first since this is a known issue.
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Old 02-24-2021, 03:07 AM
 
106,573 posts, read 108,713,667 times
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Quote:
Originally Posted by airics View Post
doesn't cover replacement...within 15 minutes of the initial crack, it was 2 feet long..

safelite is $479.

im going to call Subaru corporate first since this is a known issue.
I hope hemlock comes back to read the posts as his belief about the warranty is incorrect.

The warranty coverage says glass repair not replacement
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Old 02-24-2021, 05:38 AM
 
Location: Newburyport, MA
12,365 posts, read 9,473,336 times
Reputation: 15832
Quote:
Originally Posted by airics View Post
doesn't cover replacement...within 15 minutes of the initial crack, it was 2 feet long..

safelite is $479.

im going to call Subaru corporate first since this is a known issue.
In addition to the windshield replacement, the Eyesight system needs to be recalibrated with the new windshield, which is an additional cost.
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Old 02-24-2021, 07:51 AM
 
Location: East of Seattle since 1992, 615' Elevation, Zone 8b - originally from SF Bay Area
44,551 posts, read 81,085,957 times
Reputation: 57729
Quote:
Originally Posted by mathjak107 View Post
I hope hemlock comes back to read the posts as his belief about the warranty is incorrect.

The warranty coverage says glass repair not replacement
I read the warranties that I have from Subaru, and it's not what I thought, the Gold Plus does only cover repair. It's an additional warranty from a 3rd party for about $800 that we got that covers replacement and recalibration. (Whew!)
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