Steak 'n Shake, 2620 Pine Ridge Rd, Naples, FL - Restaurant inspection findings and violations



Business Info

Name: Steak 'n Shake
Type: Permanent Food Service
Address: 2620 Pine Ridge Rd, Naples, FL 34109
License #: 2102820
Total inspections: 19
Last inspection: 10/21/2014

Ratings Summary

Based on 1 vote

Overall Rating:
**
1.8
Ratings in categories:
Food:
****
4.0
Service:
*
1.0
Price:
**
2.0
Ambience:
*
1.0
Cleanliness:
*
1.0

Restaurant representatives - add corrected or new information about Steak 'n Shake, 2620 Pine Ridge Rd, Naples, FL »


Inspection findings

Inspection Date

Type

Disposition

  • Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/dbpr/hr/food-lodging/managercertification.html. Observed 8 employees engaged in food preparation/handling with no CFM on duty.
10/21/2014Routine - FoodCall Back - Extension given, pending
  • Basic - Accumulation of food debris/soil residue on handwash sink. Observed HWS next to ice machine and one near the dish machine soiled.
  • Basic - Attached equipment soiled with accumulated food debris. Observed the Shake station soiled with food debris.
  • Basic - Build-up of mold-like substance on nonfood-contact surface. Observed mold-like substance in a container at the wait station. **Corrected On-Site**
  • Basic - Build-up of soil/debris on the floor along the walls, baseboards, cabinets and/or equipment. In kitchen areas, in dish washing area, near the ice machine.
  • Basic - Build-up of soil/debris on the floor under shelving. In kitchen area, near the 3 comp sink, under the Shake station and dry storage area.
  • Basic - Buildup of food debris/soil residue on equipment door handles. Observed the handles of the reach-in cooler next to the shake station soiled. **Repeat Violation**
  • Basic - Dusty ceiling tiles and/or air conditioning vent covers. Near dish washing area.
  • Basic - Fan cover in walk-in cooler has accumulation of dust/debris.
  • Basic - Floor drains/drain covers heavily soiled. At dish washing area.
  • Basic - Food debris accumulated on kitchen floor. **Repeat Violation**
  • Basic - Food debris/dust/grease/soil residue on exterior of reach-in cooler/refrigerator. Observed the exterior of reach-in coolers in the kitchen area soiled with food residue.
  • Basic - No handwashing sign provided at a hand sink used by food employees. Observed no handwashing sign in women's restroom.
  • Basic - Shelf under preparation table soiled with food debris.
  • Basic - Single-service items for customer self-service not properly protected to prevent contamination. Observed the container holding the SS silverware with food particles at the front counter.
  • Basic - Soiled reach-in cooler gaskets. In kitchen area. **Repeat Violation**
  • Basic - Unwrapped single-service utensils not presented so that only the handles are touched. At front counter.
  • Basic - Walk-in cooler/walk-in freezer floor soiled. Observed floors of WIC and WIF soiled with food debris.
  • Basic - Wall soiled with accumulated food debris. Observed the walls in the kitchen area and dish washing area soiled.
  • High Priority - Live flies in mop sink area. Observed approximately 10 small flies in the area around the mop sink.
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine.
  • Intermediate - Employee used handwash sink as a dump sink. Observed employee use HWS to dump a drink out. **Corrected On-Site**
  • Intermediate - Encrusted material on can opener blade. Observed the can opener blade and holder soiled. **Repeat Violation**
  • Intermediate - Handwash sink not accessible for employee use due to items stored in the sink. Observed a scrubbing pad in the HWS next to the ice machine. **Corrected On-Site**
  • Intermediate - Interior of reach-in cooler soiled with accumulation of food residue. Observed food residue in the reach-in cooler next to the shake station. **Repeat Violation**
  • Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. A list of accredited food manager certification examination providers can be found at http://www.myfloridalicense.com/dbpr/hr/food-lodging/managercertification.html. Observed 8 employees engaged in food preparation/handling with no CFM on duty.
  • Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at the handwashing sink next to the ice machine. **Corrected On-Site** **Repeat Violation**
10/20/2014Routine - FoodWarning Issued
  • Basic - Buildup of food debris/soil residue on equipment door handles. Observed handles on RIF soil with residue.
  • Basic - Food debris accumulated on kitchen floor.
  • Basic - Grease accumulated under cooking equipment.
  • Basic - Interior of microwave soiled with encrusted food debris. **Corrected On-Site**
  • Basic - Soiled reach-in cooler gaskets. **Repeat Violation**
  • High Priority - Live flies in kitchen. Observed about 3-5 small flies in the kitchen and wait station area. **Repeat Violation**
  • High Priority - Live, small flying insects in food storage area. Observed approximately 20-30 small flies in the employee break area which is also where single service items are stored. Manager states he is working with pest control to put a plan in place to fix the problem. **Repeat Violation**
  • Intermediate - Encrusted material on can opener blade. **Corrected On-Site**
  • Intermediate - Interior of reach-in cooler soiled with accumulation of food residue. Observed RIF and RIC with food particles on the bottom shelf.
  • Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. Observed no paper towels at HWS in kitchen. **Corrected On-Site**
6/20/2014Complaint FullInspection Completed - No Further Action
  • Basic - Dishmachine not washing/rinsing properly. Must wash, rinse and sanitize all dishware, equipment and utensils in three-compartment sink until dishmachine is functioning properly. Observed DM to entering into rinse cycle
  • Basic - Fly sticky tape hanging over food/food preparation area/food-contact equipment. Observed fly sticky tape hanging over bread.
  • Basic - Food debris/dust/grease/soil residue on exterior of reach-in cooler/refrigerator. In kitchen and cookline.
  • Basic - Soiled reach-in cooler gaskets. Observed most RIC in the kitchen and cook line soiled with mold like substance.
  • High Priority - Dishwasher handled soiled dishes or utensils and then handled clean dishes or utensils without washing hands.
  • High Priority - Live flies in kitchen. Observed approximately 10-15 small flies in the kitchen area.
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine.
  • Intermediate - Interior of reach-in cooler soiled with accumulation of food residue. Observed ice cream on glasses and shelve in the RIC by the milk shake station.
5/2/2014Complaint FullInspection Completed - No Further Action
  • No Violations Were Observed
1/28/2014Complaint FullCall Back - Complied
  • Basic - Build-up of grease on nonfood-contact surface behind missing hood filers at main grill. **Warning**
  • Basic - Floor area(s) covered with standing water. Observed under and around front reach in cooler near cash registers. **Warning**
  • Basic - Hood filter missing from automatic fire suppression/exhaust system. **Repeat Violation** **Warning**
  • Basic - Ice scoop handle in contact with ice. **Corrected On-Site** **Warning**
  • Basic - Objectionable odors in kitchen. **Warning**
  • High Priority - Potentially hazardous (time/temperature control for safety) food cold held at greater than 41 degrees Fahrenheit. Observed cream held at 65°F at server's station. Product voluntarily. **Warning**
  • High Priority - Presence of insects, rodents, or other pests. Observed 15 live ants at ice cream and shake station. **Warning**
  • Intermediate - Accumulation of black/green mold-like substance inside the ice bin. **Repeat Violation** **Warning**
  • Intermediate - Accumulation of pink/black/green mold-like substance in the interior of the ice machine. **Warning**
  • Intermediate - Encrusted material on can opener blade. **Warning**
  • Intermediate - No paper towels or mechanical hand drying device provided at handwash sink. At front handwash sink. **Warning**
  • Intermediate - Required employee training provided by an unapproved provider. To order approved program food safety material, call DBPR's contracted provider: Florida Restaurant and Lodging Association (SafeStaff) 866-372-7233. Observed ServSafe food handler training for all new employees. **Warning**
11/22/2013Complaint FullWarning Issued
  • Basic - Build-up of grease on nonfood-contact surface. Behind missing hood filters.
  • Basic - Hood filter missing from automatic fire suppression/exhaust system. **Corrected On-Site**
  • Intermediate - Accumulation of black/pink mold-like substance inside the ice bin.
  • Intermediate - Accumulation of mold-like substance on milk dispensing nozzle/equipment.
8/30/2013Complaint FullInspection Completed - No Further Action
  • High Priority - Cooked rice/pasta cold held at greater than 41 degrees Fahrenheit. Observed cooked pasta at 50?f in oiliness reach in cooler nearest to go window.
  • High Priority - Dishwasher handled soiled dishes or utensils and then handled clean dishes or utensils without washing hands. Observed employee remove gloves inbetween handling dirty and clean food wares but did not wash hands.
  • High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Observed employee in milkshake making station handle maraschino cherry with bare hands to place atop customer's shake **Corrected On-Site**
  • High Priority - Raw animal food stored over ready-to-eat food. Observed raw ground beef stored over hot dogs and fully cooked bacon in walk in cooler.
  • Intermediate - No currently certified food service manager on duty with four or more employees engaged in food preparation/handling. Currently more than 8 employees working in food preparation.
5/17/2013Routine - FoodInspection Completed - No Further Action
  • Critical - Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. observed employee remove gloves but not wash hands before grabbing new pair
  • Critical - Observed employee handling soiled equipment or utensils then engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. observed dishwasher handle dirty dishes and slop sink spray nozzle then directly handle clean dishes without washing hands inbetween tasks.
9/7/2012Routine - FoodInspection Completed - No Further Action
  • Critical - Cold water not provided/shut off at employee handwash sink. no cold water available at handsink located on cookline.
  • Critical - Observed employees using same utensil to handle raw and cooked product. observed employee handle raw beef then directly handle cooked beef with same spatula.
  • Critical - Observed expired Food Manager Certification. michelle vernon CFM certification expired 05-10-2011
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. observed cheese at 56 degrees f and butter at 57 degrees f in reachin cooler across hot hold station. ambient air temperature at 40 degrees f
  • Critical - Quaternary ammonium sanitizer not at proper minimum strength for manual warewashing. observed quat sanitizer solution in buckets a 100ppm.
3/1/2012Routine - FoodInspection Completed - No Further Action
  • Critical - Observed employee handling soiled equipment or utensils then engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. observed dishwasher handle dirty food wares then directly handle clean food wares without washing hands inbetween tasks.
  • Critical - Observed employees using same utensil to handle raw and cooked product. observed spatula at cookline being used to handle both undercooked beef and to plate fully cooked beef.
  • Critical - Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. observed cookline employee engaged in food preparation wearing a large watch
  • Critical - Observed handwash sink used for purposes other than handwashing. observed employee dumping shake into handsinks by ice machine
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. observed raw beef at open cookline reach-in cooler top at 50 degrees.
8/17/2011Routine - FoodInspection Completed - No Further Action
  • Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. observed cookline reach-in cooler unit at ambient temperature of 55 degrees.
  • Critical - Cooked potentially hazardous food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. observed chili cooling since about 11-11:30 am at 65 degrees in walk-in cooler. Corrected On Site.
  • Critical - No handwashing sign provided at a handsink used by food employees. waitline
  • Critical - Observed employees using same utensil to handle raw and cooked product. observed cookline employee using same spatula to squash and flip raw and undercooked beef patties and to handle heated burger buns to plate fully cooked beef patties.
  • Critical - Observed food being cooled by nonapproved method. observed chili in large plastic tub with lid fully covering product in walk-in cooler. Corrected On Site.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. observed lunchmeat at 58 degrees in cookline reach-in cooler drawer. Corrected On Site. moved food to working cooler
  • Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. observed baked beans at 127 degrees at cookline steam bin. Corrected On Site.
  • Critical - Ready-to-eat, potentially hazardous food prepared on site and held more than 24 hours with not properly date marked. leftover soups and some other prepared foods in walk-in cooler.
3/29/2011Routine - FoodInspection Completed - No Further Action
  • Critical. Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. observed raw beef at 54 degrees in open cookline reach-in cooler top
  • Critical. Observed food being cooled by nonapproved method. soup observed tightly covered while stilll at 147 degrees put away in walk-in cooler
  • Critical. Cooked potentially hazardous food not cooled from 135 degrees Fahrenheit to 41 degrees Fahrenheit within 6 hours. observed chili made yesterday at 47 degrees in walk-in cooler
  • Critical. Observed employees using same utensil to handle raw and cooked product. observed cookline employee use same spatula to handle raw beef and also plate fully cooked beef Repeat Violation.
  • Critical. Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food. in salt container by walk-in cooler. Corrected On Site.
  • Critical. Observed employee wash hands with no soap. Corrected On Site.
  • Critical. Observed handwash sink used for purposes other than handwashing. ice dumped in front handsink by register Repeat Violation.
  • Critical. Hand wash sink lacking proper hand drying provisions. by ice machine Corrected On Site.
11/18/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Observed employees using same utensil to handle raw and cooked product. On cookline employee using same spatula to squash raw beef, flip semi-cooked burgers, and place fully cooked burgers onto buns.
  • Critical. Observed employee engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. observed employee put on a pair of gloves without washing hands first
  • Critical. Observed handwash sink used for purposes other than handwashing. employee observed rinsing sanitizer rag in handsink by ice machine
  • Critical. No handwashing sign provided at a handsink used by food employees. at handsink by ice machine
6/24/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Observed employee handling soiled equipment or utensils then engage in food preparation, handle clean equipment or utensils, or touch unwrapped single-service items, without washing hands. dishwasher observed handling dirty food wares and scraping waste liquid on dirty end of machine then putting away clean dishes without washing hands inbetween tasks
  • Scoops not constructed with the required characteristics. Scoop in salt container with no handle
1/28/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Working containers of food removed from original container not identified by common name. bulk white powder container on rolling cart at wait station
  • Critical. Observed improper use of bowl/plastic food container or other container with no handle used to dispense ready-to-eat food. in bulk white powder at waitline. Corrected On Site. Repeat Violation. Corrected On Site.
  • Critical. Observed food employee wearing jewelry other than a plain ring on their hands/arms while preparing food. watches
  • Critical. Dishmachine chlorine sanitizer not at proper minimum strength. Corrected On Site.
9/1/2009Routine - FoodInspection Completed - No Further Action
No report available. 5/22/2009Routine - FoodInspection Completed - No Further Action
No report available. 1/13/2009Routine - FoodInspection Completed - No Further Action
No report available. 9/26/2008Routine - FoodInspection Completed - No Further Action

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1 User Review:

Dave

Added on Mar 8, 2016 7:52 AM
Visited on Mar 7, 2016 5:00 PM
Food:
****
Service:
*
Price:
**
Ambience:
*
Cleanliness:
*
For the 5th time this year, the drive through order was wrong. I always order, and I quote " triple cheeseburger plain, no toppings, only cheese" and I get a triple burger with NO cheese. As always they have excuse, "we are training new people". The food is good when they get the order right, the problem is they usually don`t and I have to go into the restaurant and get them yo fix it. Twice all they did was throw a piece of cheese on the burger I brought back and that`s it. Sad that MacDonald's has better drive through service then Stake & Shake. GET IT TOGETHER
STEAK 'N SHAKE respresentatives - respond and add information

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