Ceviche Bar El Senorial Inc, 1750 Sw 3 Ave, Miami, FL - Restaurant inspection findings and violations



Business Info

Name: CEVICHE BAR EL SENORIAL INC
Type: Permanent Food Service
Address: 1750 Sw 3 Ave, Miami, FL 33129
License #: 2325794
Total inspections: 3
Last inspection: 08/06/2014

Ratings Summary

Based on 1 vote

Overall Rating:
*
1.0
Ratings in categories:
Food:
*
1.0
Service:
*
1.0
Price:
*
1.0
Ambience:
*
1.0
Cleanliness:
*
1.0

Restaurant representatives - add corrected or new information about Ceviche Bar El Senorial Inc, 1750 Sw 3 Ave, Miami, FL »


Inspection findings

Inspection Date

Type

Disposition

  • Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner.pots and pan on the cook line **Warning**
  • Basic - Dusty ceiling tiles and/or air conditioning vent covers.in the kitchen by the back door **Warning**
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. **Warning**
  • Basic - Nonfood-grade plastic to-go/thank you bags used in direct contact to store food. Used to store plant food **Warning**
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. **Warning**
  • High Priority - No vacuum breaker on fitting/splitter added to hose bibb. Next to the mop sink **Warning**
  • High Priority - Nonfood-grade containers used for food storage - direct contact with food.cardboard used as food contact **Warning**
  • High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature in reach-in freezer - all products not commercially packaged. Raw poultry not commercially package over raw beef **Warning**
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine. **Warning**
08/06/2014Routine - FoodCall Back - Complied
  • Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner.pots and pan on the cook line **Warning**
  • Basic - Dusty ceiling tiles and/or air conditioning vent covers.in the kitchen by the back door **Warning**
  • Basic - Employee beverage container in a food preparation/clean dishware area does not have a lid and a straw or equivalent dispensing mechanism to prevent hand contact with lip contact area of drink container. **Warning**
  • Basic - Employee with no hair restraint while engaging in food preparation. **Warning**
  • Basic - Equipment and utensils not washed, rinsed and sanitized in the correct order in three-compartment sink. Do not use dishes/equipment not properly sanitized. **Warning**
  • Basic - In-use tongs stored on oven door handle. **Warning**
  • Basic - In-use utensil stored in standing water less than 135 degrees Fahrenheit. **Warning**
  • Basic - Nonfood-grade plastic to-go/thank you bags used in direct contact to store food. Used to store plant food **Warning**
  • Basic - Packaged food has no English labeling.sugar **Warning**
  • Basic - Potentially hazardous (time/temperature control for safety) food thawed in standing water.poultry in standing water on cook line **Warning**
  • Basic - Silverware/utensils stored upright with the food-contact surface up.cook line **Warning**
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. **Warning**
  • Basic - Working containers of food removed from original container not identified by common name.flour **Warning**
  • High Priority - Dishwasher handled soiled dishes or utensils and then handled clean dishes or utensils without washing hands. **Warning**
  • High Priority - Employee touched face/hair and then engaged in food preparation, handled clean equipment or utensils, or touched unwrapped single-service items without washing hands. **Warning**
  • High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure.server handling nuts out of shell with bare hands **Warning**
  • High Priority - Food-contact surfaces not sanitized after cleaning, before use. Do not use equipment/utensils not properly sanitized. Pans not sanitized after wash **Warning**
  • High Priority - No vacuum breaker on fitting/splitter added to hose bibb. Next to the mop sink **Warning**
  • High Priority - Nonfood-grade containers used for food storage - direct contact with food.cardboard used as food contact **Warning**
  • High Priority - Raw animal foods not properly separated from one another based upon minimum required cooking temperature in reach-in freezer - all products not commercially packaged. Raw poultry not commercially package over raw beef **Warning**
  • High Priority - Single-use gloves not changed as needed after changing tasks or when damaged or soiled.cook goes from raw poultry to ready to eat food without changing gloves **Warning**
  • High Priority - Toxic substance/chemical stored by or with food.wiping cloth chlorine stored next to soup **Warning**
  • High Priority - Wiping cloth sanitizer solution exceeds the maximum concentration allowed.chlorine 300PPM PLUS **Warning**
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine. **Warning**
  • Intermediate - Certified Food Manager or person in charge lacks knowledge of foodborne illnesses and symptoms of illness that would prevent an employee from working with food, clean equipment and utensils, and single-service items. **Corrected On-Site** **Warning**
  • Intermediate - Employee washed hands in a sink other than an approved handwash sink. Dish washer washing hand at three compartment sink **Warning**
  • Intermediate - Handwash sink used for purposes other than handwashing.to store dirty dishes **Warning**
  • Intermediate - Raw/undercooked animal food offered and establishment has no written consumer advisory. Raw animal foods must be fully cooked prior to service. **Warning**
  • Intermediate - Spray bottle containing toxic substance not labeled.degreaser **Warning**
08/04/2014Routine - FoodWarning Issued
  • Basic - Clean glasses, cups, bowls, plates, pots and pans not stored inverted or in a protected manner.
  • Basic - No Heimlich maneuver/choking sign posted.
  • Basic - No conspicuously located ambient air temperature thermometer in reach-in cooler.
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses.
  • High Priority - Toxic substance/chemical stored in food preparation area with potential to cause cross contamination. **Corrected On-Site**
  • Intermediate - Ready-to-eat, potentially hazardous (time/temperature control for safety) food prepared onsite and held more than 24 hours not properly date marked.
2/21/2014Routine - FoodInspection Completed - No Further Action

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1 User Review:

Sincerely O.

Added on Mar 26, 2015 4:13 PM
Visited on Mar 24, 2015 8:10 PM
Food:
*
Service:
*
Price:
*
Ambience:
*
Cleanliness:
*
To Whom It May Concern:

I placed an order for delivery on Tuesday, March 24, 2015 and it was a complete disappointment. The restaurant is located within 4.5 miles of us and it took you an hour and a half to arrive with cold food.
The churrasco was spicy for some reason, to the point that it was inedible. We ordered two lomo saltados, both of which were on the salty side. The food was horrible!

In attempting to contact management for a refund, I was told that the manager on the floor was busy… cooking…? Is this how you run a restaurant? There’s no manager to deal with customer service issues? Fine…

I asked the hostess to please convey my urgency in getting this resolved and I had the displeasure of speaking with a rude, unprofessional manager: Edgar Parra. He hardly let me finish a sentence and was completely belligerent over the phone.

All Mr. Parra heard was that my delivery was an hour and a half late; he heard nothing about the food being terrible, despite my best efforts to communicate this. He blamed the delivery company for my disappointment and said they would be responsible for issuing a refund.

Frankly, I don’t care who issues the refund, as long as I get my money back and promptly. In my opinion, this was solely the restaurant’s responsibility because the food was bad. Waiting an hour and a half for great food isn’t ideal but I would not be disputing the bill. Waiting an hour and a half for bad food is unacceptable and the basis of my refund request.

UPDATE: I got in contact with Mr. Edgar Parra at around 3 p.m. this afternoon, March 26th and he informed me that I should be ashamed of myself for seeking reimbursement on a terrible meal, followed-up with the worst customer service.

Can you believe this guy threatened to call the cops on me when I informed him that I would be disputing the charges with my bank?

GREAT way to treat a first-time customer, right?... Never again!...

Please research their violations records for yourself before ordering from this place.
CEVICHE BAR EL SENORIAL INC respresentatives - respond and add information

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