MacArthur Center - Norfolk, VA - a mall connected to the famous MacArthur Monument

The Taubman Company owns the majority of and operates the MacArthur Center found in the metropolitan area of Hampton Roads. It is in the center of downtown Norfolk and connected to the memorial of General Douglas MacArthur. Dillard's and Nordstrom are the anchors and there is room for a third. The facility has two five levels parking desks to accommodate four thousand cars. It was the first mall in the region to have a Nordstrom store as an anchor.

MacArthur Center opened at 300 Monticello Avenue during 1999 with one-hundred and forty stores. There has been an ice skating rink operated on the property since the winter of 2005. At the end of 2009 the facility was the first mall in Virginia to put a Parental Escort Policy in place; it was the third of the Taubman Company owned facilities to implement such a policy. The policy requires those under the age of eighteen to have an escort that is twenty-one or older after five in the evening each day.

The MacArthur Center is open from ten in the morning until nine at night on Monday through Saturday. On Sunday the facility is open from noon until six in the evening. The needs of shoppers were kept in mind when the mall was designed. There are a number of amenities and services provided at the mall, many of which can be found at the Customer Service Center.

The Customer Service Center at the MacArthur Center offers store directories, strollers and wheelchairs at no cost to patrons to require them. There are also copying and faxing services provided free of charge at the center. Gift cards may be purchased as well at the facility. The Corporate Taubam gift card can be processed in the MacArthur Center's management office from 9am until 5pm on Monday through Friday.

The mall's third level has the Looney Tunes Play Port adjacent to its food court. This is a twenty-four hundred square foot play area found in the MacArthur center. It has Looney Tunes' characters such as Road Runner, Daffy Duck, Bugs Bunny and Marvin the Martian in three dimensional figures for the enjoyment of the kids. Children must be 42 inches or shorter to utilize the area.

The MacArthur Center also offers family restrooms providing child sized sinks and toilets in addition to privacy. The Grand Court offers a lobby lounge with soft chairs, plants, end tables, lamps and leather sofas for patrons to rest on during their visit. The Visitor Information Center at the mall has a box office for the Virginia Arts Festival and a ticket master. The MacArthur Center also provides information on local attractions, events and hotels in the area.

The Monticello Avenue entrance of the MacArthur Center has valet parking available at a charge of just five dollars. The service is available Monday through Saturday from 9am until midnight. On Sunday the service is available from 11am until Midnight. With all the services at the MacArthur Center it is assured that everyone will find something to suit them.