Dairy Queen, 5630 Normandy Blvd, Jacksonville, FL - Restaurant inspection findings and violations



Business Info

Name: DAIRY QUEEN
Type: Permanent Food Service
Address: 5630 Normandy Blvd, Jacksonville, FL 32205-6249
License #: 2600897
Total inspections: 18
Last inspection: 10/01/2014

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Inspection findings

Inspection Date

Type

Disposition

  • Basic - Bowl or other container with no handle used to dispense food. Blizzard cup used to scoop frozen cheesecake bites at chest freezer next to ice machine. Manager removed cup. **Corrected On-Site**
  • Basic - Food stored on floor. In walk in cooler items stored on ground: case of whipped cream canisters, pickle bucket, bucket of strawberry sauce, and plastic container with proportioned gravy containers. Manager moved items off ground. In dry storage closet, three jugs of oil stored on the ground. Owner moved jugs off ground. **Corrected On-Site**
  • Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Compact fluorescent bulbs near walk in cooler.
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. Wiping cloths on cook line and on prep table in kitchen. Manager placed cloths in bucket. **Corrected On-Site** **Repeat Violation**
  • High Priority - Roach activity present as evidenced by live roaches found. One live roach near drive thru window on floor. Manager killed and cleaned up roach. **Corrected On-Site** **Repeat Violation**
  • Intermediate - Accumulation of black/green mold-like substance in the interior of the ice machine. Slight brown mold like build up in ice machine in kitchen on deflector shield and around interior chute.
10/01/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Covered waste receptacle not provided in women's bathroom. **Repeat Violation**
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. Multiple near front counter. **Repeat Violation**
  • High Priority - Roach activity present as evidenced by live roaches found. Next to back door, killed swept out door. **Corrected On-Site**
  • High Priority - Toxic substance/chemical stored by or with single-service items. Glass cleaner stored over bags of cups in dry storage area. Moved. **Corrected On-Site**
  • Intermediate - Encrusted material on can opener blade.
  • Intermediate - Spray bottle containing toxic substance not labeled. Blue liquid cleaner, next to front counter. **Repeat Violation**
1/7/2014Routine - FoodInspection Completed - No Further Action
  • Basic - Bowl or other container with no handle used to dispense food. In sprinkles behind front counter. Removed. **Corrected On-Site**
  • Basic - Build-up of food debris, dust or dirt on nonfood-contact surface. Dust buildup on fans in kitchen.
  • Basic - Covered waste receptacle not provided in women's bathroom.
  • Basic - Exterior door has a gap at the threshold that opens to the outside. Rear exit door. **Repeat Violation**
  • Basic - Lights in food preparation, food storage or warewashing area missing the proper shield, sleeve coatings or covers. Over prep area near to-go window.
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. Multiple.
  • High Priority - Raw animal food not properly separated from ready-to-eat food. Raw chicken behind cheeses, other ready to eat foods in make table cooler at cook line.
  • Intermediate - Spray bottle containing toxic substance not labeled. Pink liquid degreaser, behind front counter. **Corrected On-Site**
10/2/2013Routine - FoodInspection Completed - No Further Action
  • Basic - Build-up of food debris, dust or dirt on nonfood-contact surface. Dusty fan on make table unit at cook line.
  • Basic - Cloth used as a food-contact surface. Storing tomatoes on cloth in make table unit. Removed cloth. **Corrected On-Site**
  • Basic - Employee personal food not properly identified and segregated from food to be served to the public. Box of pizza on bags of bread in walk in cooler. Moved. **Corrected On-Site**
  • Basic - Evidence of employee smoking in food preparation, food storage or warewashing area. Cigarette butts in mop sink, due to roofer throwing them in per operator.
  • Basic - Exterior door has a gap at the threshold that opens to the outside. Rear exit door.
  • Basic - Wet wiping cloth not stored in sanitizing solution between uses. Multiple.
  • High Priority - Employee touching ready-to-eat food with their bare hands - food was not being heated as a sole ingredient to 145 degrees F or immediately added to other ingredients to be cooked/heated to the minimum required temperature to allow bare hand contact. Establishment has no approved Alternative Operating Procedure. Cook putting buns into storage container. Corrective action - had cook wash hands and put on gloves.
  • Intermediate - Accumulation of black/ substance/rust in the interior of the ice machine. **Repeat Violation**
  • Intermediate - Encrusted material on can opener blade. Cleaned **Repeat Violation**
  • Intermediate - Handwash sink used for purposes other than handwashing. Storing blizzard equipment.
6/5/2013Routine - FoodInspection Completed - No Further Action
  • Critical - Covered waste receptacle not provided in women's bathroom. **Repeat Violation**
  • Equipment or utensils not designed or constructed in a manner consistent with the food code. Scoop without handle in coconut, storage area. **Repeat Violation**
  • Critical - Hand wash sink lacking proper hand drying provisions. Hand sink at front counter. **Corrected On-Site**
  • Lights missing the proper shield, sleeve coatings or covers. Multiple. **Repeat Violation**
  • Critical - Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. Next to blender, front service area. Corrective action - discarded.
  • Critical - Observed buildup of black debris in the interior of ice machine. Behind ice shield screws.
  • Critical - Observed encrusted material on can opener. Soiled with metal shavings.
  • Critical - Observed evidence of employee smoking in food preparation or other non-designated area. Cigarettes and ash tray in office attached to kitchen, smell of smoke in rear of kitchen prep area and office.
  • Critical - Observed handwash sink used for purposes other than hand washing. Storing money deposit bag. **Corrected On-Site**
  • Critical - Observed sanitizing solution exceeding the maximum concentration allowed. Chlorine 500 ppm, bucket, front service area.
  • Critical - Observed toxic item improperly stored. Sanitizer bottles hanging over bags of to-go boxes in storage area. **Corrected On-Site**
  • Critical - Outer openings of establishment cannot be properly sealed when not in operation. Rear exit door, light coming through sides and bottom.
  • Critical - Potentially hazardous food held under time as a public health control without time marking indicating 4-hour limit. Hot dogs in heat cabinet at cook line. **Corrected On-Site**
  • Wet wiping cloth not stored in sanitizing solution between uses. Multiple at front service area. **Repeat Violation**
12/17/2012Routine - FoodInspection Completed - No Further Action
  • Critical - Certified Food Manager unable to answer basic Food Code questions. Manager forgot how to calibrate probe thermometer. Corrected On Site. Discussed proper procedure.
  • Critical - Covered waste receptacle not provided in women's bathroom. Corrected On Site. Lid in other room under sink. Replaced.
  • Equipment or utensils not designed or constructed in a manner consistent with the food code. Scoop without handle in sprinkles by front counter. Corrected On Site. Discarded.
  • Lights missing the proper shield, sleeve coatings or covers. Over hand sink and shake mixer, by front counter.
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. Dusty fans throughout kitchen.
  • Critical - Observed buildup of black debris in the interior of ice machine. Behind knobs of ice shield.
  • Critical - Observed food stored on floor. Jug of frying oil, broken walk in freezer being used as dry storage.
  • Observed ice scoop with handle in contact with ice. Ice bin at to-go window.
  • Observed old food stuck to clean dishware/utensils. Old flavor syrup on clean lids, on racks next to triple sink.
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. Cheeses 46F in top of make table reach in cooler at cookline. Corrective action - cheeses stacked too high, took out excess, covered and closed lid to unit. All other potentially hazardous food temperatures in unit at 40F and below.
  • Observed single-service articles stored without protection from contamination. Lids on storage racks near soda syrup box rack not inverted, rear of restaurant. Corrected On Site. Inverted.
  • Wet wiping cloth not stored in sanitizing solution between uses. Next to sink. Corrected On Site. Put in bucket.
8/9/2012Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
1/11/2012Routine - FoodAdmin. Complaint Callback Complied
  • Hood filters are not tight-fitting and firmly held in place - leaving open spaces. For reporting purposes only.
  • Critical - Hot water not provided/shut off at employee hand wash sink. Kitchen handsink
  • Critical - No conspicuously located thermometer in holding unit. Ice cream make table cooler
  • No copy of latest inspection report.
  • Critical - Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. On cookline
  • Observed build-up of food debris, dust or dirt on nonfood-contact surface. Underside of ice cream machine Corrected On Site.
  • Observed cooler gasket torn/in disrepair. At make table cooler
  • Critical - Observed evidence of employee smoking in food preparation or other non-designated area. Back office has a strong smell of cigarette smoke in it.
  • Observed nonfood-contact equipment in poor repair Walkin cooler condenser frozen up. Manager had switched off walkin cooler to defrost, but food temping at required temperatures. Informed manager to relocate items if they rise above 41F
  • Observed single-service articles improperly stored. Plastic lids for platters not stored inverted in storage area. Corrected On Site.
  • Critical - Vacuum breaker mising at hose bibb. At 3 compartment sink, with hose attached. Manager removes faucet and attaches hose, to clean fryer
1/11/2012Routine - FoodInspection Completed - No Further Action
  • No Violations Were Observed
8/3/2011Routine - FoodCall Back - Complied
  • Critical - Cold holding equipment incapable of maintaining potentially hazardous food at proper temperatures. Make table cooler on cookline, 2 ambiant thermometers both reading 50F
  • Critical - Observed dead roaches on premises. In light shield cover, over cookline
  • Critical - Observed interior of microwave soiled. On cookline
  • Critical - Observed potentially hazardous food cold held at greater than 41 degrees Fahrenheit. All items in make table cooler on cookline temped at 53F and above. (chicken, hotdogs, cheese, deli meats) Bbq pork containers at 69-70F in make table cooler
  • Critical - Observed the presence of insects, rodents, or other pests. Ants near soda fountain boxes
  • Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. Chicken tenders being held on cookline at 102-106F. Repeat Violation.
  • Critical - Stop Sale issued on potentially hazardous food due to temperature abuse (see Stop Sale Notice).
7/29/2011Routine - FoodAdministrative complaint recommended
  • Critical - Violation: 41B-03-1 Observed unlabeled spray bottle. Pink liquid. Corrected On Site.
  • Violation: 51-11-1 Carbon dioxide/helium tanks not adequately secured. By backdoor
4/12/2011Routine - FoodCall Back - Complied
  • Carbon dioxide/helium tanks not adequately secured. By backdoor
  • Critical - No Certified Food Manager for establishment. Cards expired
  • Critical - No proof of required employee training provided. All public food service establishments must provide the division with proof of employee training upon request, including, but not limited to, at the time of any division inspection of the establishment. All expired
  • Critical - Observed expired Food Manager Certification. Both CFM cards expired 9/10 and 10/10
  • Critical - Observed interior of microwave soiled. Interior top on cookline
  • Observed reachin cooler gasket torn/in disrepair. Make table cooler, on cookline
  • Critical - Observed sanitizing solution exceeding the maximum concentration allowed. Sanitizer bucket chlorine at 500ppm
  • Critical - Observed unlabeled spray bottle. Pink liquid. Corrected On Site.
  • Critical - Potentially hazardous food not held at 135 degrees Fahrenheit or above. Chicken tenders being held at 106F on cookline
2/9/2011Routine - FoodWarning Issued
  • Wet wiping cloth not stored in sanitizing solution between uses. Repeat Violation.
  • Critical. Observed buildup of slime in the interior of ice machine.ON SPLASH GUARD remove and clean. Repeat Violation.
  • Critical. Observed buildup of slime on ICE DISPENSER SHOUR dining area self service drink machine .
  • Critical. Observed interior of reach-in cooler soiled with accumulation of food residue.WHITE UNIT in entrance to kitchen .
  • Observed FAN in kitchen area above refrigerator ACUMULATED DUST / DIRT .
  • Critical. Observed handwash sink used for purposes other than handwashing.FRONT AREA near drive thru USING AS DUMP SINK and washing of utenCILS . Repeat Violation.
  • Critical. Observed SEVERAL LARGE dead roaches on premises .
  • Critical. Observed unused opening in panel box unprotected. For reporting purposes only.ELECTRICAL PANEL closet.
  • Carbon dioxide/helium tanks not adequately secured. Repeat Violation.
8/16/2010Routine - FoodInspection Completed - No Further Action
  • Critical. Observed an open beverage container on a food preparation table or over/next to clean equipment/utensils. Corrected On Site.
  • Wet wiping cloth not stored in sanitizing solution between uses. Repeat Violation. Corrected On Site.
  • Critical. Observed handwash sink used for purposes other than handwashing.FOUND EQUIPMENT inside handwashing sink front area. Corrected On Site.
2/15/2010Routine - FoodInspection Completed - No Further Action
  • Wet wiping cloth not stored in sanitizing solution between uses.
  • Critical. Observed buildup of PINK substance in the interior of ice machine ,on splash guard. Corrected On Site.
  • Observed ICE BUCKET stored on floor near ice machine. Corrected On Site.
  • Carbon dioxide/helium tanks not adequately secured.LARGE TANK in rear maintnance storage area.
  • No Heimlich maneuver sign posted.
8/19/2009Routine - FoodInspection Completed - No Further Action
No report available. 6/30/2009Routine - FoodInspection Completed - No Further Action
No report available. 2/19/2009Routine - FoodInspection Completed - No Further Action
No report available. 9/5/2008Routine - FoodInspection Completed - No Further Action

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