75 Second Avenue Suite 620 Needham, Massachusetts 02494
Phone number: 917-602-7548
Business hours:
24 Hours
Year established: 2003
Credit cards accepted: Yes
Number of employees: 200+
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Email address:
Category: Business & Professional Services
Description:
Vcall Global has set itself apart from thousands of other global call center solutions providers by leveraging consistently on its innovative capabilities. It has indeed created new parameters for customer service that were once limited to call answering. The enterprise has exemplified its dedication to all the client companies that have utilized its services in one or the other form. The organization controls its global operations through its nerve center located in the United States. The company also has its business units in India and the United States.
At the time of its foundation, the organization decided to focus on contact center services. However, the company understood market dynamics with the passage of time. Consequently, it acted according to the demands of the market and took the prudent decision to diversify into the other areas of business. Although the company took a calculated risk, it succeeded in its endeavor. The step taken by the enterprise is an example of its farsightedness and visionary approach towards business. At present, the organization boasts of an envious portfolio that includes everything from CRM solutions, OSS and billing solutions, accounting and financial services, email support and live chat as well as sophisticated IVR solutions.
Visit Here: www.vcallglobal.com
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